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2.Non-fault exception handling.
Q:
My AMY won't turn on?
A:
Please check if you need to recharge it. Please check whether the process of power up is
correct.
Q:
AMY's face goes blank after power up.
A:
Please check if AMY is power on and the appearance is complete without damage.
Please restart again as per the standard process.
If still not workable,please contact 400-100-0837.
Q:
Can not register ID after power up?
A:
Please check if the WIFI is normal. And register as per reminding.
Q:
How to connect / change WIFI?
A:
There is tips to connect WIFI after power up AMY and just finish the settings according to the
tips.
Click the icon WIFI on the Upper left corner
Q:
Long pressed the power button on AMY's chest, but she can't be powered up.
A:
Please check if the main switch on chassis is on or not. Turn on the main switch and long press
the power button again.
Q:
AMY cannot walk, the wheels won't move.
A:
Please check if the Emergency Stop Switch is pressed down or not. Turn the Emergency Stop
Switch till it is bounced up.
Q:
The USB testing line or USB driver cannot be recognized.
A:
Please check if the USB OTG interface is loose or not.
Q:
AMY does not respond when talking to AMY.
A:
Please check whether the network connection is available and if AMY is woken up successfully.
Q:
There is no sound .
A:
Please check if the volume is open or the sound is muted.
Operation: click the symbol"+" "-"of volume at the bottom of the screen.
