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AMX VTX, Instruction Manual

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AMX VTX Instruction Manual Download Page 53

VTX Video Teleconferencing System - Preliminary

Technical Support

49

Technical Support

Overview

Before you call AMX for assistance, check your AXlink, power, and cable
connections, and the integrity of your software operating system. Reload the
software to see if something in the program is causing the problem. If the problem is
not resolved, reload the program from a new copy of your master disk. If you still
have a service problem, call your AMX Technical Support Team listed in Figure 47
for technical assistance:

Sales and Support Team Telephone Numbers

Team

Telephone Number

East

800/75-AMX-75

Central

800/85-AMX-85

West

800/55-AMX-55

Special Projects

800/45-AMX-45

International

+(1) 972-907-6247

Synergy

800/95-AMX-95

Figure 47

Sale and support team

telephone numbers

Summary of Contents for VTX

Page 1: ...t a k e c o n t r o l VTX Video Teleconferencing System Instruction Manual PRELIMINARY ...

Page 2: ...ty or made by you for a third party This limitation of liability applies whether damages are sought or a claim is made under this warranty or as a tort claim including negligence and strict product liability a contract claim or any other claim This limitation of liability cannot be waived or amended by any person This limitation of liability will be effective even if AMX or an authorized represent...

Page 3: ...R connector 9 Wiring AXlink and Power for the TiltCam 9 Audio video wiring 9 Installation 11 Overview 11 Precautions 11 Installing the VTX System 11 Configuring the VTX 13 Configuring the ISDN lines 13 Configuring video input 17 Recording Speed Dial Numbers 18 Operation 21 Overview 21 TiltCam pages 21 Making a Video Teleconference Call 22 Page Features 25 Speed dial page features 25 Manual dial pa...

Page 4: ...Overview 33 Utilities Page 33 Setup Page 36 Setting the date and time 37 Setting the background 38 Setting up the video 38 7Setting up the password 39 Specifications 41 Overview 41 Glossary 45 Overview 45 Terminology 45 Technical Support 49 Overview 49 Appendix A ISDN Form 51 ...

Page 5: ... The VTX application described in this manual features the following AMX standalone equipment the exclusive AMX TiltCam a color active matrix LCD TiltScreen touch panel that integrates graphical touch control with a built in video window color camera microphone speakers the VTX 2 codec the AXB EM232 Enhanced Master RS 232 Controller and the PS4 2 12 VDC 4 2 A power supply All VTX systems are ready...

Page 6: ...uality color camera condenser microphone and compact stereo speakers PS4 2 12 VDC 4 2 A a power supply that provides regulated switching of 110 220 VAC input Features The following are the features of the VTX Video Teleconferencing System application On screen status displays Single button speed dialing Manual dialing Last number redial Simple pick up and hang up buttons Auto answer Configurable a...

Page 7: ...eo modes Automatic selection of G 711 G 722 and G 728 audio modes Data channel for application sharing and easy upgrading of the VTX and TiltCam software Adherence to H 281 far end camera control standards Remote control of virtually any camera pan tilt head Remote activation of functions on far end control system two VTX systems Ability to place telephone and video calls over the same ISDN line A...

Page 8: ...SPLAY PU S H 2 1 O N RS232 422 TX2 RX2 MAIN V I D E O Power Supply 4 2 D C PS 12V MAIN S VIDEO R E C O R D M O N I T O R V I D E O O U T G O I N G T I L T C A M ISDN 1 ISDN ISDN 2 AXlink ISDN 3 MIC V I D E O C A M E R A C A M E R A V I D E O S VIDEO AUX INPUTS S VIDEO AUDIO SPKR SND E X T E R N A L What s in this Manual This manual comprises the following sections Pre Installation Describes the co...

Page 9: ...n Video Teleconferencing Appendix A Give areas to record ISDN information Technical Support Lists the telephone numbers to call for AMX technical support For additional information about the AXB EM232 refer to the AXB EM2322 Enhanced Master RS 232 Controller 032 0004 1013 For additional information about the touch panel features of the TiltCam refer to the Color Active Matrix LCD Touch Panel Instr...

Page 10: ...6 Introduction VTX Video Teleconferencing System Preliminary ...

Page 11: ...ion listed in the form It will assist in identifying the ISDN line should you ever need to contact the CO about the service To record all the ISDN information 1 Record the work order information the cost information and the ISDN information 2 Enter the ISDN line information For each ISDN Billing Rate Identification BRI line there will be two numbers the telephone number and the Service Profile Ide...

Page 12: ...leconferencing Heavy patterned or brightly colored backgrounds behind the caller may adversely tint the picture Moving backgrounds people or objects may distract the attention of the party receiving the call AXlink Wiring The AXlink cable required for this VTX application must have an 4 pin XLR connector on the TiltCam side and a 4 pin captive wire connector on the VTX side If you are manufacturin...

Page 13: ...mpliance and the wire gauge used for the cable If you are manufacturing your cable refer to Figure 4 which lists wire sizes and the maximum lengths allowable between the receiver or sensor and the control system The maximum wiring lengths are based on a minimum of 13 5 volts available at the central controller s AXB EM232 power supply Wiring guidelines Wire size Maximum wiring length 20 AWG 148 fe...

Page 14: ...10 Pre Installation VTX Video Teleconferencing System Preliminary ...

Page 15: ...t touch telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than the cordless type during an electrical storm Switch the power off before installing any of the cables Installing the VTX System To install the VTX system 1 Connect the power cable to the AC connecto...

Page 16: ... 1 ISDN 3 AXlink AXlink TILTCAM MIC SPKR CAMERA DISPLAY AUDIO MIX VIDEO PUSH S VIDEO EXT MIC VIDEO CAMERA S VIDEO MAIN VIDEO MAIN AUX INPUTS RECORD S VIDEO AUDIO OUTGOING VIDEO INCOMING AUDIO ECHO CANCELLER MONITOR EXTERNAL SPKR SND MIC RCV CAMERA DISPLAY SPKR MIC AXlink Figure 5 TiltCam connectors Figure 6 VTX connectors ...

Page 17: ...ED blinks a few times then lights continuously b Connect the ISDN line to the U connector on the NT 1 The ST U LED blinks rapidly several times then blinks once per second indicating that the U link has been established 6 Connect RJ 45 cable from ISDN connector on system to S T connector on NT 1 The ST U LED goes out indicating that a link has been established between the S T and U interfaces Conf...

Page 18: ... center area of title page to flip to the speed dial page Figure 8 Manual dial button 2 Press the Manual Dial button to flip to the manual dial page Figure 9 MENU button Directional arrow buttons Numeric buttons HELP button Figure 8 Speed dial page Figure 9 Numeric buttons Menu button and direction arrow buttons on the manual dial page ...

Page 19: ...ettings The Terminal Settings Figure 11 menu displays Terminal Settings Network Data Port 1 Restore Defaults Data Port 2 Previous Menu Language 5 Select Network The Network menu Figure 12 displays Network ISDN Switch Type Line 1 Setup Line 2 Setup Line 3 Setup Advanced Settings Previous Menu 6 Select ISDN Switch Type The ISDN Switch Type options display Figure 10 Main menu Note If you need help an...

Page 20: ...abled Off On Number1 9721111234 Number2 9721112345 SPID1 97211112340101 SPID2 97211123450101 Previous Menu 10 Select Enabled On 11 Use the number buttons to enter the telephone number or directory number for the first line in the Number1 field 12 Enter the telephone number or directory number for the second line in the Number2 field 13 Enter the SPID for the first line in the SPID1 field 14 Enter ...

Page 21: ...e Video Input options Figure 16 display Video Input Default Video1 Video2 Video 3 Video4 Video5 Video1 Name CAM S VID Video2 Name AUX S VID Video3 Name AUX VIDEO Video4 Name TiltCam Video5 Name CAM VIDEO Camera Adjustment Previous Menu 3 Move the cursor to the video source name line The following message displays Press OK to edit text 4 Press the OK button The character selection option Figure 17 ...

Page 22: ...ect Store to save the name and numbers The Video Input options menu displays with your information Recording Speed Dial Numbers The TiltCam has an option for using speed dial number and for keeping a directory of names and numbers You can store up to 49 phone numbers in the directory The TiltCam speed dial page will display the first four speed dial buttons You can press the DIR button to display ...

Page 23: ...button The Edit Directory Entry options Figure 19 display The speed dial code displays in place of the If a name and the numbers have already been recorded they are displayed in the fields Edit Directory Entry Name _______________________________ Number __________ 2nd __________ Directory Clear Entry Press OK to edit text 5 Press the OK button to edit this entry The character selection option disp...

Page 24: ...ectional arrows to select the numbers or use the numeric buttons on the manual dial page to enter the first and second phone numbers a Press the OK button 9 Select Store to save the name and numbers The Edit Directory Entry options displays with the new information filled in To correct the entry select Clear Entry and perform Steps 3 through 6 to enter the correct information Select Directory to r...

Page 25: ... with numbers for speed dialing This section describes the TiltCam pages and the basic operation of the VTX system TiltCam pages The TiltCam has six pre designed pages Title page with buttons to the TiltCam and the video setup page Speed dial page with control features for placing a video teleconference call using pre programmed speed dial numbers Manual dial page with control features for placing...

Page 26: ... allows you to access to the advanced configuration features Making a Video Teleconference Call To make a video teleconference call do the following 1 Touch the center area of TiltCam title page Figure 7 The speed dial page Figure 22 displays If you want to use one of the pre programmed speed dial numbers press the associated button and go on to Step 3 Manual dial button Speed dial numbers 2 Press...

Page 27: ... 23 on the left of the page To re enter the number press DELETE Then re enter the number 4 Press SEND to dial the number When the person you are calling is connected the page is flipped to the conference control page Figure 24 and your party will appear in the video window Figure 23 Manual dial page Manual dial button ...

Page 28: ... Press the Camera Control button The camera control page Figure 31 displays in local control mode Press the FAR END CONTROL button to enable the far end control mode Use the control buttons listed in Figure 32 to control the camera 6 When you have completed your call press the HANG UP button to disconnect The video image freezes and the following message page displays Disconnecting When the call i...

Page 29: ... Speed dial page buttons Button Function Speed Dial 1 4 Speed dials preprogrammed numbers Dir Display the list of recorded phone numbers Manual Dial Page flip to the manual dial page Pick Up Answer an incoming call Hang Up Hang up and disconnect from this call Redial Redial the number Auto Answer Automatically answer incoming calls Menu Display the Codec on screen menu Send Send the number you dia...

Page 30: ...cursor selection Conf Control Flip to the conference control page Camera Control Flip to the camera control page Video Source 1 5 Select the video source Far End Sources Enable the far end video sources Toggle on or off the local microphone mute feature Toggle on or off the local camera mute feature Volume Turn up or down the volume of the speakers ...

Page 31: ...oming call Hang Up Hang up and disconnect from this call Redial Redial the number you just dialed Auto Answer Automatically answer incoming calls Menu Display the Codec on screen menu Send Send the number you dialed Help Display the help for the menu functions Directional arrows for the menu cursor OK Accept cursor selection Conf Control Flip to the conference control page Camera Control Flip to t...

Page 32: ... Operation VTX Video Teleconferencing System Preliminary Manual dial page buttons Button Function Toggle on or off the audio mute Toggle on or off the video mute Volume Turn the speaker volume up or down ...

Page 33: ...eo frame View View still image Pick Up Pick up an incoming call Hang Up Hang up from this call Redial Redial the number dialed last Auto Answer Enable the automatic answering feature PIP Swap Swap the main picture for the picture in picture PIP Move Reposition the picture in picture feature The PIP moves clockwise PIP Off Turn off the picture in picture feature PIP On Turn on the picture in pictur...

Page 34: ...eration VTX Video Teleconferencing System Preliminary Conference control page buttons Button Function Toggle on or off the audio mute Toggle on or off the video mute Volume Turn the speaker volume up or down ...

Page 35: ... option is available Request Freeze the incoming video frame Send Freeze the outgoing video frame View View still image PIP Swap Swap the main picture for the picture in picture PIP Move Reposition the picture in picture feature The PIP moves clockwise PIP Off Turn off the picture in picture feature PIP On Turn on the picture in picture feature Far End Control Enable far end control Zoom Zoom the ...

Page 36: ...sition the pan tilt head Conf Control Flip to the conference control page Speed Dial Flip to the speed dial page Video Source 1 5 Select the video source Far End Sources Enable the far end video source selection Toggle on or off the audio mute Toggle on or off the video mute Volume Turn the speaker volume up or down ...

Page 37: ...ltCam touch screen setup page Utilities Page To access the utilities page 1 Press the To System Setup button on the title page Figure 33 The password entry displays Figure 34 0 SET TIME SET 1 2 3 4 5 0 6 0 7 8 9 CLEAR ENTER Keypad Entry 0 9 CLEAR Deletes entry ENTER Accepts entry if correct Entry display Figure 33 To System Setup button on the title page Figure 34 Password entry To System Setup bu...

Page 38: ...DEC SERIAL Obtains from the codec and displays the serial number VTX SOFTWARE VERSION Obtains from the AXB EM232 and displays the version number VTX DEVICE ID Displays the AXlink device ID of the VTX VTX TiltCam DEVICE ID Displays the AXlink device ID of the TiltCam External Echo DEVICE ID Displays the AXlink device ID of the external echo canceller AUX Cameral DEVICE ID Displays the auxiliary cam...

Page 39: ...or an external microphone Enable noise reduction Aux Input ON NR Enable the internal echo canceller for the auxiliary audio input Enable noise reduction EXTERNAL ECHO CANCELLER ENABLE Enable an external echo canceller for room based video teleconferencing RING VOL Set the ring alert tone volume TRAIN Train the external echo canceller SETUP Flip to setup page for external echo canceller Not yet ava...

Page 40: ...y SET BACKGROUND Set the background PROTECTED SETUP Flip to the protected setup page Refer to the Color Active Matrix LCD Touch Panel Instruction Manual LCD TIMER Set the timer for the screen display The LCD TIMER button sets the length of time the panel can be inactive before screen saver mode is activated When the touch panel goes into screen saver mode the LCD light turns off With a setting of ...

Page 41: ...The SERIAL NUMBER AXlink and vX XX buttons shown are non active display only buttons The SERIAL NUMBER button shows the serial number AMX assigns to the touch panel The AXlink button is an AXCESS communication indicator that blinks once every second when the AXCESS Control System is connected to the touch panel The vX XX button shows the current ROM software version installed in the touch panel BR...

Page 42: ...Y 12 00 24 00 Press to set the clock display to a 12 or 24 hour format For example the 12 hour clock format changes from 12 00 to 1 00 and the 24 hour clock changes from 12 00 to 13 00 Setting the background To set the background color 1 Press the SET BACKGROUND button to open the page shown in Figure 40 MICROSOFT MOUSE T R A N S P A R E N T A B O R T 2 Select the background color for the Setup pa...

Page 43: ... 41 2 Touch the slider bars for brightness contrast color and tint to increase or decrease those features Setting up the password To change the password 1 Press the SETUP button on the utilities page Figure 37 to flip to the setup page 2 Press the SETUP PASSWORD button to open the password keypad Figure 42 AXlink v2 xx SET TIME AND DATE SET DOUBLE BEEP 0 SET TIME SET 1 Figure 41 Video setup page F...

Page 44: ...ter a new password and press ENTER The password number range is 1 through 9999 Do not use zero Do not change the Setup page password unless you are concerned about unauthorized touch panel access If you change the password write the new number down and keep it in a secure place ...

Page 45: ... 6 channels H 221 For bit rates from 56 kb sec up to 128 kb sec 1 to 2 channels Video Standards TSS H 320 ITU T recommendation for audio visual communication TSS H 261 Video compression and decompression TSS H 221 H 230 Frame structure control and indication signals TSS H 242 Set up procedures mode change and call termination Connection to Multipoint Control Unit MCU TSS H 231 H 331 H 243 Chair Co...

Page 46: ... audio inputs One S Video connector for external S Video input Two phone connectors for an external echo canceller One RCA connector and one connector for connecting to a VCR for recording Two RCA connectors for connecting to a monitor or external display One RCA connector for video Dimensions HWD 1 73 4 4 cm x 20 5 52 07 cm x 9 25 23 5 cm 7 375 18 73 cm X 20 5 52 07 cm X 16 0 40 64 cm Weight 33 l...

Page 47: ...sed Weight 3 6 lb 1 6 kg Power 12 VDC Display type Active matrix 256 color LCD Screen Res HV 640 x 480 pixels Enclosure TiltScreen tabletop console black plastic with matte finish Connectors RS 232 DB 9 connector 9 pin female AXlink AXlink bus connector 4 pin mini XLR male Audio Video Four RCA connectors for MIC SPKR DISPLAY CAM One RCA connector for optional subwoofer Camera 1 3 CCD color camera ...

Page 48: ... Line level output Frequency response 80 16 000 Hz 3 dB TiltCam Speaker Loudspeaker Frequency response 250 15 000 Hz Loudspeaker THD 0 5 at 300 Hz 80 dB SPL Loudspeaker Efficiency 87 dB for 1W at 0 5m 1KHz Amplifier Supply Voltage 5V 5 VDC at 100mA Amplifier Signal to noise ratio 60 dB Amplifier THD 0 5 Dimensions HWD 5 x 4 5 x 2 12 7 cm x 11 4 cm x 5 1 cm Weight 0 85 lb 0 38 kg ...

Page 49: ...ng on both PCs Files associated with the application can be easily transferred so the results of the collaboration are available to both users immediately The person who launched the application can lock out the other person from making changes so the locked out person sees the application running but cannot control it Band width The throughput or ability to move information through or from a devi...

Page 50: ...roups or individuals Compare with Room based video teleconferencing Frame Rate A measure of video speed usually defined in number of frames per second FPS G 711 Standard for audio compression Utilizes a large amount of bandwidth Sound coding protocol 3 4 kHz 56 64 Kbit s Echo cancellation 200 ms G 722 Standard for audio compression Utilizes the medium amount of bandwidth Sound coding protocol 7 kH...

Page 51: ...ipment requires an external NT 1 to operate PAL Phase Alternation Line the video standard in Europe QCIF Quarter Common Intermediate Format Room based video teleconferencing Video teleconferencing appropriate for large groups compare to Desktop Video teleconferencing SECAM Systemem Electronic Pour Couleur Avec Memoire a PAL variant used in France Russia and parts of Africa as the video standard SP...

Page 52: ...nferencing System Preliminary a more precise representation of the image originally captured by the camera or recorded by the VCR Y C Video Luminance is Y and chrominance is C YUV Video Luminance is Y hue is U and saturation is V ...

Page 53: ... is causing the problem If the problem is not resolved reload the program from a new copy of your master disk If you still have a service problem call your AMX Technical Support Team listed in Figure 47 for technical assistance Sales and Support Team Telephone Numbers Team Telephone Number East 800 75 AMX 75 Central 800 85 AMX 85 West 800 55 AMX 55 Special Projects 800 45 AMX 45 International 1 97...

Page 54: ...50 Technical Support VTX Video Teleconferencing System Preliminary ...

Page 55: ...X and NT 1 Be sure to request a faxed copy of the work order for this request from the service provider Work Order Information Date Telephone Company Representative First and Last Name Direct Phone Number for Representative PIC code Repair Phone Number Customer Service Phone Number Work Order Number Due Date for Installation Customer Name Service Address City State Zip Code Customer Contact Custom...

Page 56: ... Flat Rate Measured Switch Type DMS100 NorTel 5ESS AT T SIEMANS National NT1 or NT2 Custom Software provision ISDN Information Line 1 ISDN Switch Type Number 1 BRI 1 Number 2 BRI 2 SPID 1 SPID 2 Line 2 ISDN Switch Type Number 1 BRI 1 Number 2 BRI 2 SPID 1 SPID 2 Line 3 ISDN Switch Type Number 1 BRI 1 Number 2 BRI 2 SPID 1 SPID 2 ...

Page 57: ...Video Teleconferencing System Preliminary Appendix A ISDN Form 53 ISDN Information Circuit ID B Channel Circuit ID D Channel Obtain this information from the engineering department of your service provider ...

Page 58: ...rademarks of AMX Corporation All other trademarks contained in this document are the properties of their respective owners AMX reserves the right to alter specifications without notice at any time 11995 Forestgate Drive Dallas Texas USA 75243 972 644 3048 800 222 0193 Fax 972 907 2053 www amx com ...

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