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Enova DGX Audio Switching Boards

147

Hardware Reference Manual – Enova DGX 100 Series Digital Media Switchers

Audio Switching Board Numbering Overlays

The Enova DGX 6400 can hold up to four Audio Switching Boards (two in the lower input-side expansion board slots and two in the 

upper output-side expansion board slots). The Audio Switching Boards in the top of the enclosure work in conjunction with the 

Input Boards; the Audio Switching Boards in the bottom of the enclosure work in conjunction with the Output Boards. 
Overlays are provided to simplify Audio Switching Board connector wiring on the Enova DGX 100 Series enclosures that contain 

ASB boards

.

To apply ASB overlays to numbering plates:

1.

Check the labels on the overlay to determine which system it applies to (see table below).

2.

Peel the backing off the overlay and discard the backing.

3.

Align the overlay carefully on the numbering plate and then press firmly on the overlay to set the adhesive on the numbering 

plate.

4.

Repeat Steps 1 through 3 as necessary for any remaining overlays.

Audio Switching Board Overlay Placement

FIG. 86  

Audio Switching Board slot numbering overlays on Enova DGX 6400

Enclosure

Audio Switching Board Numbering

Overlay Placement

Enova DGX 800

Inputs 9-16, Outputs 9-16

Vertical numbering plate (rear center) - at bottom

Enova DGX 1600

Inputs 17-24, Outputs 17-24

Vertical numbering plate (rear center) - at bottom

Enova DGX 3200

Inputs 33-40, Outputs 33-40

Horizontal numbering plate (rear top) - at left / right ends 

Enova DGX 6400

Inputs 65-80, Outputs 65-80

Vertical numbering plate (rear center) - at top / bottom

Audio Switching Board Numbering Overlays

Summary of Contents for DGX1600-ENC

Page 1: ...HARDWARE REFERENCE MANUAL ENOVA DGX 100 SERIES DIGITAL MEDIA SWITCHERS DGX800 ENC DGX1600 ENC DGX3200 ENC DGX6400 ENC...

Page 2: ...es and the point where they exit from the apparatus 11 ONLY USE attachments accessories specified by the manufacturer 12 USE ONLY with a cart stand tripod bracket or table specified by the manufacture...

Page 3: ...ERY IF MISUSED OR ABUSED THIS CAN RESULT IN Smoke or gas hazard Heat hazard Fire hazard Explosion hazard WARNING Do not place batteries in mouth or ingest Chemical burn hazard Keep new and used batter...

Page 4: ...tered trademark of the Xerox Corporation ENERGY STAR is a registered trademark of the U S Department of Energy and the U S Environmental Protection Agency Other products mentioned herein may be the tr...

Page 5: ...witchers CHINA MARKINGS ONLY FOR INSTALLATIONS LOCATED IN CHINA 2000 2000 2000 This symbol denotes that the device is not to be used at altitudes exceeding 2000 meters This symbol denotes that the dev...

Page 6: ...Enova DGX 100 Series and Enova DGX 8 16 32 64 Differences 35 System Diagnostic Options 37 Installation and Setup 38 Site Recommendations 38 General Hazard Precautions 38 Unpacking 39 System Setup with...

Page 7: ...for Enova DGX 3200 with DXLink Boards 90 Attaching Cables 91 Configuring DXLink Endpoints for Communication with a Master 93 Auto setup 93 Serial Data Transfer and IR Flow Control 95 DXLink Twisted P...

Page 8: ...al Routing 138 Digital Signal Processing DSP 138 Downmix Audio Input 139 Dante Audio Switching Board Troubleshooting 140 Enova DGX Audio Switching Boards 142 Enova DGX Audio Switching Boards Specifica...

Page 9: ...dio Switching Boards SEND_COMMANDs 202 Firmware Upgrade Info for Network Admin 210 Preparation Checklist for Firmware Upgrade 210 Sending Firmware KIT Files to the Enova DGX 211 Changing the Proxy Set...

Page 10: ...57 Appendix E Upgrading Downgrading the System 258 Applicability 258 Downgrade Sequence Overview 266 Appendix F DGX Configuration Software 270 Overview 270 Software Installation on PC and Enova DGX Co...

Page 11: ...formation see the applicable board chapter in this manual Enova DGX HDMI Boards page 62 Enova DGX DVI Boards page 74 Enova DGX DXLink Twisted Pair Boards page 82 Enova DXLink Twisted Pair Boards must...

Page 12: ...e not compatible with each other and will not work together in the same system Audio Switching Board ASB DAN and ASB Sets page 142 Audio Switching Boards will not operate unless the complete board set...

Page 13: ...DXLink Twisted Pair Boards provide transport over twisted pair cable DXLink Fiber Boards provide transport over fiber cable Audio Switching ASB DAN and ASB expansion Boards provide audio breakaway and...

Page 14: ...specific AMX control device Front control panel standard on all enclosures Select AMX NetLinx SEND_COMMANDs are supported Supports AxLink control of connected devices Supports AMX s simple BCS Basic C...

Page 15: ...able room applications where multiple collaboration spaces share a single Enova DGX for control Enova DGX fiber capabilities enable transport of audio video and control up to 6 21 miles 10 km making i...

Page 16: ...is not receiving power or has failed Off neither power supply is receiving power Enova DGX 6400 Green all four power supplies are powered on Constant Red one of the power supplies is not receiving po...

Page 17: ...rds shown FIG 4 Rear view of a fully loaded Enova DGX 1600 enclosure with two expansion boards Audio Switching Boards shown Enova DGX 800 Rear View AC DC F LT AC DC F LT Input boards up to 2 in input...

Page 18: ...o Switching Boards shown Enova DGX 3200 Rear View Output boards up to 8 Input boards up to 8 Expansion boards in expansion slots Audio Switching Boards shown MAC address CPU Control board Serial numbe...

Page 19: ...the Program Run Disable PRD mode see page 60 Program port USB mini AB for establishing a connection from the integrated NetLinx NX Master to the PC s COM port see page 56 LAN 100 1000 port Ethernet RJ...

Page 20: ...type of DXLink Twisted Pair TXs and RXs used Signals supported by DXLink Fiber Boards depend on the type of DXLink Fiber TXs and RXs used NOTE The DXLink Twisted Pair Boards also support embedded pow...

Page 21: ...sures have 16 vertical I O board slots eight slots each for input and output boards with four connectors each allowing for a maximum configuration of 32x32 FIG 9 HDMI and DXLink Twisted Pair Input Boa...

Page 22: ...tput Board Connectors The connectors on the input and output boards are the attachment points for source and destination devices that connect to the system Viewed from the rear of the enclosure the in...

Page 23: ...or out of the system ASB DAN ASB and AIE numbering overlays are provided which can be applied to the I O board numbering plate see the relevant board chapter which is across the top or down the center...

Page 24: ...he ICS LAN network will be disabled The DGX communicates with the 5002 device and any endpoint in Auto setup via ICS LAN Since those devices have fixed static IP addresses on the ICS LAN network you c...

Page 25: ...x Studio places auto setup devices on the input side in the range 45001 to 45999 and devices on the output side in the range 46001 to 46999 Link local Fallback in DHCP Mode IPv4 Only When the integrat...

Page 26: ...se with a PC running either Windows 7 or Windows 8 The integrated NetLinx NX Master utilizes a USB mini AB Program port for configuration and programming via a connected PC The required USB driver ins...

Page 27: ...ersion 1 2 258 Factory Version 1 2 250 To install a firmware version Enter P Previous F Factory or press return to cancel PROGRAM ENABLE DISABLE STATUS Enable disable the NetLinx program or display th...

Page 28: ...cm depth 16 in 40 64 cm depth with extractors 19 in 48 26 cm width including integral rack mounting ears 6 84 in 17 37 cm height 4 RU Weight Approximately 35 lb 15 9 kg per loaded enclosure Shipping...

Page 29: ...1 cm depth 16 in 40 64 cm depth with extractors 19 in 48 26 cm width including integral rack mounting ears 6 84 in 17 37 cm height 4 RU Weight Approximately 55 lb 24 95 kg per loaded enclosure Shippin...

Page 30: ...C Supported complies with EN60555 2 and EN61000 3 2 Operational Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 22 F to 158 F 30 C to 70 C Operational Humidity 5 to 85 RH non condensing Stor...

Page 31: ...9 99 in 50 78 cm depth 21 14 in 53 70 cm with extractors 18 96 in 48 15 cm width with rack mounting ears 22 72 in 57 71 cm height 13 RU Weight Approximately 150 lb 68 0 kg per loaded enclosure Shippin...

Page 32: ...s Controller TCP IP uplink port LAN 10 100 1000 Supports up to 64 port unmanaged 10 100 Ethernet Switch Static IP or DHCP DNS SSL Auto negotiating Auto MDI MDI X Crossover Supports IPv4 and IPv6 netwo...

Page 33: ...x corresponds to the basic switcher size 8x8 16x16 32x32 or 64x64 Audio Switching Boards When Audio Switching Boards ASB or ASB DAN are in the system the Enova DGX 100 Series supports audio breakaway...

Page 34: ...serial controller using BCS protocol a command language for programming control operations and for diagnostic purposes Serial control sends and receives ASCII characters Use the Control RS 232 serial...

Page 35: ...LL default and bcs commands see section on page 243 Local Presets Local presets configurable via XNConnect Does not support Local Presets File system Case insensitive Case sensitive more secure DEFINE...

Page 36: ...downmixes any input channel and can be routed to any output Upgrades Firmware Resets and Default Restoration Web Upgrade Status Web Control Interface link to status page http Master_IP_Address web upg...

Page 37: ...m Configuration Interface s Status Page The Status page in the System Configuration interface Switcher Status displays status for the power supplies fans CPU I O boards and expansion boards see page 1...

Page 38: ...d as Where the walls of the structure s are physically connected and the structure s share a single ground reference Elevated Operating Temperature The maximum rated ambient temperature for the Enova...

Page 39: ...own check in the specific board s chapter to determine whether or not a transmitter or receiver is required The transmitters and receivers mentioned in each section can be used as a standalone pair en...

Page 40: ...in 48 26 cm rack Required Items for Rack Installation Enclosure Enova DGX 6400 only two rack mounting handles provided Standard EIA 19 in 48 26 cm rack Screwdriver Screws that fit your rack for mount...

Page 41: ...igh heat producing equipment directly above or below the enclosure The system requires a minimum of one empty rack unit above and below three empty rack units are recommended Verify that the openings...

Page 42: ...heels 3 Lift the shipping box off of the pallet CAUTION The Enova DGX 6400 weighs approximately 150 lb 68 kg for a fully loaded enclosure Ensure all parties involved in lifting the shipping box are pr...

Page 43: ...e DXLink Fiber Boards see System Setup with DXLink Fiber Duplex and Simplex Units on page 116 and the product s documentation If wiring devices to Dante Audio Switching Boards see page 136 If wiring d...

Page 44: ...e end of the cable management bar with the two screw holes on the end of the board Note the position of the long part of the bar in relation to screw holes 3 Insert and tighten the two screws at the e...

Page 45: ...put and output boards For inputs numbering is consecutive from left to right on each board from the top board to the bottom one outputs start over at 1 and follow the same pattern Enova DGX 3200 Viewe...

Page 46: ...DVI Boards page 79 DXLink Twisted Pair Boards page 91 DXLink Twisted Pair 4K Boards page 97 DXLink Fiber Boards page 118 Input and Output Signal Cables CAUTION If you are connecting switching systems...

Page 47: ...wo US power cords are included with all enclosures shipped within the US Maximum power specifications are on each power receptacle and are also listed on page 28 Always use earth grounded power cords...

Page 48: ...ault switch is disconnected To apply power 1 Attach the first two source and destination devices attach the remaining devices in Step 9 after executing the test switch in Step 8 Do not apply power to...

Page 49: ...e a constant red if two or three power supplies are not working the Power indicator will flash red check power connections and switches 5 Optional Apply power to a control device system 6 For systems...

Page 50: ...formation see above IMPORTANT A failed power supply should be replaced as soon as possible to maintain the system s power redundancy For replacement information contact technical support see page 61 P...

Page 51: ...L and ICSP for protocol descriptions and standard port numbers used see the table on page 54 This port is connected to a public LAN By default the integrated Master will receive an IP address from the...

Page 52: ...ble lists the pinouts signals and pairing for the Ethernet connector when wired for straight through cable according to T568A FIG 30 shows the connections for Ethernet RJ 45 connector cable per T568A...

Page 53: ...hernet 10 100 1000 connections for 1000 Mbps megabits per second 100 Mbps and 10 Mbps This connection is compatible with most Ethernet based LANs IMPORTANT Because the LAN 100 1000 port is the single...

Page 54: ...OnLine Tree tab right click in the Workspace Bar field and select Refresh System Online Tree 3 Expand the 5002 device and confirm compatible board versions or mismatch 4 If a mismatch is present send...

Page 55: ...crolling with the Control Dial d Press the Select key to display the IP Address e Record the IP address for use in Step 3 2 On a PC or tablet open a web browser that supports HTML5 3 In the web browse...

Page 56: ...Audio from Audio Switching Boards cannot be switched independently from the Control Panel When the audio from the boards is embedded on a video signal only volume input gain and mute can be applied f...

Page 57: ...ck all AxLink bus connections Using the AxLink Connector for Data and Power To supply data and power to an AxLink compatible device wire the AxLink connector as shown in FIG 35 Modes and LED Blink Pat...

Page 58: ...device number according to AMX best practices see established ranges above 4 Connect AxLink cables from the AxLink device to the AxLink port on the Enova DGX CPU 5 In NetLinx Studio select the OnLine...

Page 59: ...168 1 2 with a 255 255 255 0 subnet mask Resetting the Factory Default Settings CAUTION Do not press significantly longer than the necessary 10 seconds if you only want to restore the default setting...

Page 60: ...rmware and download a new program while circumventing any problems with a currently downloaded program Power must be cycled to the enclosure after activating deactivating the PRD mode NOTE DIP switch...

Page 61: ...ng PRD Mode Dip switches page 60 CPU troubleshooting after replacing the CPU battery page 242 AxLink diagnostics page 58 Video and Audio Troubleshooting HDCP video output page 70 Audio EDID support pr...

Page 62: ...witcher automatically converts the signal format to match the output board The HDMI connectors are designed to route high resolution HDMI or DVI signals with or without HDCP High bandwidth Digital Con...

Page 63: ...1 540 begin on page 65 HDMI Specifications Compatible Formats HDMI HDCP DVI Signal Type Support HDMI DVI D single link with HDMI cable adapter DisplayPort Input only with HDMI cable adapter Video Data...

Page 64: ...nput Propagation Delay 2 s Output Propagation Delay 24 ms for progressive 48 ms for interlaced 5 s when in Bypass mode HDMI Audio Synchronization Embedded Audio Progressive and Interlaced Video Format...

Page 65: ...t and 36 bit are only supported when the HDMI Output Board or DXLink RX Scaler is in Bypass mode and format is 1080p60 or less Color Space Support RGB 4 4 4 YCbCr 4 4 4 4 2 2 and 4 2 0 Input signal su...

Page 66: ...75 Standard Timings Default Shipping EDID The default EDID can be overwritten to include a broad range of features including HDMI mode based on installation requirements This is the preferred timing i...

Page 67: ...9 94 60 Hz 4 3 VIC 7 720 1440 x480i 59 94 60 Hz 16 9 VIC 14 1440x480p 59 94 60 Hz 4 3 VIC 15 1440x480p 59 94 60 Hz 16 9 VIC 16 Native 1920x1080p 59 94 60 Hz 16 9 VIC 17 720x576p 50 Hz 4 3 VIC 18 720x5...

Page 68: ...put Boards is located on the previous page 4K HDMI DTD Detailed Timing Descriptor This is the preferred DTD identified in the EDID 4K HDMI Standard Timings 4K HDMI Established Timings Resolution Refre...

Page 69: ...6x2160p 24 Hz 256 135 HDMI VIC 4 006 VIC 99 4096x2160p 25 Hz 256 135 007 VIC 105 3840x2160p 30 Hz 64 27 008 VIC 103 3840x2160p 24 Hz 64 27 009 VIC 104 3840x2160p 25 Hz 64 27 010 VIC 16 1920x1080p 59 9...

Page 70: ...Switch for an HDMI Board We recommend becoming familiar with how HDMI switching works in an Enova DGX Switcher by reading the rest of this chapter before executing a test switch We also recommend exec...

Page 71: ...s in the Content Protection Process 1 The transmitter on the source device uses authentication protocol to verify that the HDMI input is authorized to receive the protected content This is true regard...

Page 72: ...Solution Turn off the firmware s background checks and run video without them Install Enova DGX firmware v3 0 0 4 or later Use the DGX_SHELL command set BCPUx_bg_vsync_disabled ON where x is the inpu...

Page 73: ...f audio that the downstream destination devices can handle Checking for Support One way to check if a destination supports a particular type of audio format is to capture the EDID using the System Con...

Page 74: ...ting DGX DVI Input Boards route signals to DGX DVI Output Boards or to any other type of Enova DGX Output Boards DVI Output Boards can also accept signals from all of the other types of Enova DGX Boar...

Page 75: ...s to input board FG1058 600 and output board FG1058 610 Digital Video DVI Specifications Parameter Value Compatible Formats DVI HDMI HDCP Signal Type DVI D single link with HDMI cable adapter HDMI Dis...

Page 76: ...des any input to any or all outputs Key Management System AMX HDCP InstaGate Pro Technology Key support up to 16 devices per output independent of source device CEC Support None Input Voltage nominal...

Page 77: ...ult EDID can be overwritten to include a broad range of features including HDMI mode based on installation requirements This is the preferred timing identified in the EDID Established Timings Resoluti...

Page 78: ...x480i 59 94 60 Hz 16 9 VIC 14 1440x480p 59 94 60 Hz 4 3 VIC 15 1440x480p 59 94 60 Hz 16 9 VIC 16 Native 1920x1080p 59 94 60 Hz 16 9 VIC 17 720x576p 50 Hz 4 3 VIC 18 720x576p 50 Hz 16 9 VIC 19 1280x72...

Page 79: ...left to right on each board from the top input board on the left to the bottom input board on the left continuing on the top input board on the right to the bottom input board on the right Outputs ar...

Page 80: ...devices with weak or no input equalization i e the video stream from the output board attempts to lock onto the destination however the destination is unable to provide a stable connection This is ma...

Page 81: ...interface s Save EDID function and then paste the data from the edid file into an EDID reader program e g www edidreader com Possible Solutions If you encounter audio problems we recommend trying the...

Page 82: ...n hold up to thirty two DXLink Boards with four RJ 45 inputs or outputs per board Each enclosure holds a maximum of sixteen input and sixteen output boards accommodating connector configurations up to...

Page 83: ...ically authenticated Enova DGX DXLink Twisted Pair Boards Specifications Applies to input board FG1058 570 DGX I DXL and output board FG1058 580 DGX O DXL NOTE Compatibility is available between DXLin...

Page 84: ...upport Dolby TrueHD Dolby Digital DTS HD Master Audio DTS 2 CH L PCM 6 CH L PCM 8 CH L PCM Audio Resolution 16 bit to 24 bit Audio Sample Rate 32 kHz 44 1 kHz 48 kHz 96 kHz 192 kHz Local Audio Support...

Page 85: ...e overwritten to include a broad range of features based on installation requirements This is the preferred timing identified in the EDID Established Timings TIP If you are experiencing audio problems...

Page 86: ...720 1440 x480i 59 94 60 Hz 16 9 VIC 14 1440x480p 59 94 60 Hz 4 3 VIC 15 1440x480p 59 94 60 Hz 16 9 VIC 16 Native 1920x1080p 59 94 60 Hz 16 9 VIC 17 720x576p 50 Hz 4 3 VIC 18 720x576p 50 Hz 16 9 VIC 19...

Page 87: ...Boards support embedded digital audio and analog stereo audio from the DXLink Transmitters and Receiver Options for DXLink System Setup The following table contains several options in an Enova DGX Swi...

Page 88: ...transmitted over twisted pair cable to the RJ 45 connector on the DXLink Input Board The signal is routed through the desired DXLink Output connector to the DXLink Receiver which in turn sends the HDM...

Page 89: ...utomatically replaces the power over the DXLink line DXLink power When DXLink Transmitters or Receivers are being powered by an Enova DGX DXLink board or DXLink power injector using power via the DXLi...

Page 90: ...In the Event of a Power Supply Failure If an Enova DGX 3200 power supply fails check the table below to determine which situation applies and any actions that may be required NOTE The table above does...

Page 91: ...over at 1 and follow the same pattern Enova DGX 6400 Input and output channel numbers correspond to the connectors and are located in the middle of the enclosure between boards on either side For inpu...

Page 92: ...ch the other end of the second HDMI cable to the destination device 8 Repeat steps above for additional source and destination devices 9 If the enclosure is not being used as the source of power attac...

Page 93: ...our DIP switch toggles is OFF IMPORTANT Find the scenario in the table below that you want to use and set the DIP switches accordingly The DIP switches are on the bottom of the DXLink Modules on the r...

Page 94: ...rmine the BCPUx variable see page 245 Enable all ports on an input or output board set BCPUx_auto_setup_disabled Enable port 2 on an input or output board set BCPUx_auto_setup_disabled 1 3 4 Enable al...

Page 95: ...INK HDMI RX c ends in c the Receiver is incompatible Receivers with the suffix e are fully compatible with DXLink Twisted Pair 4K Output Boards On the physical endpoint If the Receiver has a date code...

Page 96: ...four RJ 45 inputs or outputs per board Each enclosure holds a maximum of four input and four output boards accommodating connector configurations up to a maximum of 16x16 as well as subsets e g 16x8...

Page 97: ...ity including a complete 4K signal path For compatibility between DXLink Twisted Pair 4K products and DXLink Twisted Pair products see the DXLink Twisted Pair 4K Transmitters and Receivers Hardware Re...

Page 98: ...ndependent of source device CEC Support None ICSP TCP IP USB IR Serial and Control Management Control Distribution is managed by the Enova DGX on board NetLinx NX Master and Ethernet Switch USB HID Tr...

Page 99: ...wn as the Consumer Electronics Association CEA the CEA 861 video standard has been renamed to CTA 861 Standard Timings Established Timings TIP If you are experiencing audio problems it may be because...

Page 100: ...I VIC 4 006 VIC 99 4096x2160p 25 Hz 256 135 007 VIC 105 3840x2160p 30 Hz 64 27 008 VIC 103 3840x2160p 24 Hz 64 27 009 VIC 104 3840x2160p 25 Hz 64 27 010 VIC 16 1920x1080p 59 94 60 Hz 16 9 011 VIC 32 1...

Page 101: ...ble runs for Input and Output Boards shall only be run within a common building Common building is defined as Where the walls of the structure s are physically connected and the structure s share a si...

Page 102: ...ts are necessary Adjustments can be made using the System Configuration interface see page 163 Functions of DXLink Transmitters and Receivers The diagram in FIG 53 shows the functions of DXLink Transm...

Page 103: ...r remote power is turned off DXLink Receiver Modules do not power down but immediately start drawing power from the switcher Power Budget Calculation Calculating the power budget helps determine how m...

Page 104: ...K DXLink Twisted Pair and or DXLink Fiber Boards IMPORTANT If DXLink Twisted Pair 4K units are used in conjunction with DXLink Twisted Pair or DXLink Fiber units all units guidelines must be followed...

Page 105: ...cabling information reference the white paper titled Cabling for Success with DXLink available at www amx com or contact your AMX representative NOTE DXLink Twisted Pair 4K cable runs include support...

Page 106: ...ink Receivers be sure to review Serial Data Transfer and IR Flow Control on page 95 Best Practices for Configuration Best practices for configuring Receivers includes using auto setup Auto setup is de...

Page 107: ...Auto setup Mode Auto setup is enabled by default If disabled auto setup can be enabled for DXLink Twisted Pair 4K Receivers by using the System Configuration interface see page 178 or DGX_SHELL comma...

Page 108: ...pported format is requested by the DXLink Transmitter NOTE Compatibility is available between DXLink Twisted Pair equipment and DXLink Twisted Pair 4K equipment see the DXLink Compatibility Appendix i...

Page 109: ...Enova DGX DXLink Multimode Fiber Input Board Duplex DGX I DXF MMD ENOVA DGX DXLINK MM FIBER INPUT BOARD DUPLEX FG1058 632 Enova DGX DXLink Multimode Fiber Output Board Duplex DGX O DXF MMD ENOVA DGX...

Page 110: ...nput signals include RGBHV RGBS RGsB Y Pb Pr converted to RGsB and an RGBHV output signal DXLink Fiber Boards must be used in conjunction with DXLink Fiber units see the compatibility table on page 11...

Page 111: ...to an output board while the integrated Master processes the communication data The output board sends audio and video along with any necessary communication data via its RX to the destination device...

Page 112: ...gle mode boards FG1058 21 input and FG1058 31 output DXLink Fiber Duplex and Simplex Specifications Parameter Value Compatible Formats HDMI video audio Ethernet USB HID control Signal Type Support DXL...

Page 113: ...Fiber Transceiver Type 10G SFP Connectors 4 LC Duplex Fiber ports used on both Duplex and Simplex boards conforming to ANSI TIA EIA 604 10 FOCIS 10A On the DXLink MM SM Duplex input and output ports...

Page 114: ...support additional resolutions through the local DDC using the EDID options in the System Configuration interface see page 175 Standard Timing Identification Default Shipping EDID The default EDID can...

Page 115: ...1440 x480i 59 94 60 Hz 16 9 VIC 14 1440x480p 59 94 60 Hz 4 3 VIC 15 1440x480p 59 94 60 Hz 16 9 VIC 16 Native 1920x1080p 59 94 60 Hz 16 9 VIC 17 720x576p 50 Hz 4 3 VIC 18 720x576p 50 Hz 16 9 VIC 19 12...

Page 116: ...rds Duplex used in conjunction with a DXLink Fiber Duplex Transmitter and Receiver Setup for DXLink Fiber Simplex equipment is similar but without the return path IMPORTANT Be sure to read DXLink Fibe...

Page 117: ...n HDMI signal Avoiding Network Ethernet Loops CAUTION Be careful not to create a network Ethernet loop Only one connection to the Public LAN is permitted within a switching system with DXLink Fiber su...

Page 118: ...ectly from TX to RX This wiring provides video and audio only Configuring Duplex boards for secure Unidirectional Mode communication requires additional actions see Duplex Hardware Directional Mode Co...

Page 119: ...WARNING DXLink Fiber units use laser transceivers which are Class 1 Eye Safe per IEC 60825 1 CDRH requirements While the Class 1 category indicates that the invisible laser used is safe we recommend a...

Page 120: ...nfiguration on page 121 Location of TX and RX LEDs depends on board orientation Enova DGX 800 1600 TX LED is right on input boards and left on output boards RX LED is reversed Enova DGX 3200 TX LED is...

Page 121: ...directional Mode the entire run drops into Data Link lost Mode until the hardware is configured for matching modes The only way to configure DXLink Fiber Duplex Transmitters and Receivers for Unidirec...

Page 122: ...and RXs through traditional NetLinx binding see the Hardware Reference Manual DXLink Fiber Transmitters and Receivers DXLink endpoints ship from the factory with a default mode which allows auto setup...

Page 123: ...e enabled for DXLink Fiber endpoints by using either the System Configuration interface see page 178 or DGX_SHELL commands see below To enable auto setup mode using DGX_SHELL commands 1 Open a termina...

Page 124: ...ctional Mode with a setup that allows the units IR USB and serial communication via LAN when the system is in Endpoint mode with an Enova Digital Media Switcher The Transmitter can either be Duplex co...

Page 125: ...rection The single mode SFP fiber optic transceiver requires single mode fiber optic cable which allows a single optical wave to traverse through the optic core Single mode fiber optic cable has a sig...

Page 126: ...hem as necessary 2 Using the tip of the index finger swing the transceiver latch out and down orientation of DXLink Fiber Boards varies from system to system 3 Use the handle to release and carefully...

Page 127: ...free run video present solid HDCP video present Green LED solid full bidirectional link established Green LED off link not established Green LED blinking Data Link lost Mode no Ethernet RS 232 IR or U...

Page 128: ...e and make connections between Dante enabled devices on your network Dante Controller does not need to be present at all times for a Dante network to operate Once the system has been set up the Dante...

Page 129: ...6400 enclosures Must use two input boards and two output boards in specific expansion board slots see FIG 72 below Boards are installed horizontally IMPORTANT Enova DGX 6400 Dante Audio Switching Inp...

Page 130: ...d Simplex FG1058 631 Audio Switching 16x16 for Enova DGX 800 24x24 for Enova DGX 1600 40x40 for Enova DGX 3200 80x80 for Enova DGX 6400 Each embedded or auxiliary Dante audio output has independent vo...

Page 131: ...uts 8 Stereo Pair Inputs 16 Dante Receiver Channels Supported Incoming Sample Frequencies 44 1 48 88 2 96 176 4 192 kHz at 16 20 and 24 bit Default set to 48kHz and 24 bit Clocking supports Dante Netw...

Page 132: ...work automatically routes to cover the outage until the primary network is brought back online Using the star topology requires changing the configuration in Dante Controller Network Configuration Tab...

Page 133: ...ected via the Dante Secondary Ethernet port to a second network the primary and secondary networks must not be connected FIG 75 Enova DGX Dante Audio Switching Boards in Enova DGX 1600 star topology s...

Page 134: ...output 03 LEFT and 03 RIGHT via Dante Control software as usual FIG 77 Dante Audio Switching Board slot numbering overlays on Enova DGX 6400 Enclosure Audio Switching Board Numbering Overlay Placement...

Page 135: ...06 RIGHT Dante channels 07 LEFT 07 RIGHT Enova Stereo Audio Input 39 Enova Stereo Audio Output 39 Dante channels 07 LEFT 07 RIGHT Dante channels 08 LEFT 08 RIGHT Enova Stereo Audio Input 40 Enova Ste...

Page 136: ...Dante Audio Switching Boards and Audio Insert Extract Boards are not compatible Do not install mixed types of expansion boards in the same enclosure If two types of boards are present the audio subsy...

Page 137: ...routing capability of systems with Dante Audio Switching Boards is system dependent Enova DGX 800 enclosure 16x16 audio inputs and outputs comprised of 8 audio only inputs outputs and 8 video with em...

Page 138: ...system does not handle the audio in the expected manner see Dante Audio Switching Boards Troubleshooting on page 140 Digital Signal Processing DSP Once the system is installed and all devices are in t...

Page 139: ...udes to be equalized Inputs are set to unity gain at the factory TIP Make input gain adjustments before fine tuning the outputs EQ Gain 12 dB to 12 dB Compression Enable Disable Audio inputs when enab...

Page 140: ...the activity lights are flashing fairly rapidly Check that the correct network interfaces are selected The selected network interfaces can be changed via the interface selection button in the main Dan...

Page 141: ...olve this issue open the System Configuration interface and toggle the Audio Routing to its correct setting see page 173 If you lose audio at destinations and in Dante Virtual Soundcard Dante Via Chec...

Page 142: ...151 Audio signals can be routed from any of the standard video input board connectors embedded audio or from any of the terminal block connectors audio only on the Audio Switching Input Board to 1 an...

Page 143: ...6400 enclosures Must use two input boards and two output boards in specific expansion board slots see FIG 82 below Boards are installed horizontally CAUTION Enova DGX 6400 Audio Switching Input Board...

Page 144: ...x FG1058 623 DGX O DXF MMS Enova DGX DXLink Multimode Fiber Output Board Simplex FG1058 633 DGX I DXF SMD Enova DGX DXLink Single Mode Fiber Input Board Duplex FG1058 620 DGX O DXF SMD Enova DGX DXLin...

Page 145: ...dio Adjustments per Output Embedded and Auxiliary Outputs Audio Output Compression 10 band parametric EQ with variable center frequency filter type and Q per band Center Frequency 20 Hz to 20 kHz EQ G...

Page 146: ...witching Input Board can route from connected sources directly to the Audio Switching Output Board and from there to connected audio destination device s All Audio Embedded or Audio Only Routing to Di...

Page 147: ...s on the overlay to determine which system it applies to see table below 2 Peel the backing off the overlay and discard the backing 3 Align the overlay carefully on the numbering plate and then press...

Page 148: ...ds Dante Audio Switching Boards and Audio Insert Extract Boards are not compatible Do not install mixed types of expansion boards in the same enclosure If two types of boards are present the audio sub...

Page 149: ...put board and is required on all enclosure models except the Enova DGX 6400 Do not dispose of or break this cable as the Audio Switching Boards will not function without it TIP The command EXT_AUD sen...

Page 150: ...nly 41 downmix audio only Enova DGX 6400 1 64 embedded audio 65 80 audio only 81 downmix audio only For switching audio only via the System Configuration interface use the Audio Switch Mode VM 2 When...

Page 151: ...ter Programmable minimum and maximum volume limits Mute Mute function on each output channel When a muted output is un muted the output returns to its previously un muted volume When a volume command...

Page 152: ...or digital audio outputs The downmixed input is fed from a single selectable embedded audio input from any Enova DGX Input Board Downmixed audio from a single input can be switched to any or all embed...

Page 153: ...on page 148 ASB L to device L ASB R to device R ASB ground not connected ASB R to device R Jumper from ASB R to ASB L If downmixed audio is not present or is intermittent with good video A signal cont...

Page 154: ...nto from standard Input 1 2 works with 2 3 works with 3 etc Right expansion board slot Enova DGX 800 1600 3200 and bottom expansion board slots Enova DGX 6400 AIE Board connectors correspond numerical...

Page 155: ...nclosure Analog Input Level max 3 dBu unbalanced Input Impedance 10 kohms Analog to Digital Conversion 48 kHz sample rate 24 bit Analog to Digital Reference Level 3 dBu 0 dBfs Optimal Analog Audio Ope...

Page 156: ...pment as well as remaining intact as HDMI with embedded audio from the output to the destination device FIG 93 Audio inserted onto HDMI input signal FIG 94 Audio inserted onto HDMI output signal FIG 9...

Page 157: ...insert extract functionality Therefore setting the switches which requires removal of the board from the enclosure needs to be done at the time of installation setup Removing an AIE Board CAUTION AIE...

Page 158: ...he system Each board has two DIP switches per AIE connector with the corresponding AIE connector number displayed vertically between the switches labeled Channel Setting see FIG 99 below The DIP switc...

Page 159: ...in the enclosure For placement of AIE boards in the Enova DGX 6400 see page 160 2 Begin pushing the AIE Board into the expansion slot until the extractor handle starts to engage the metal extractor p...

Page 160: ...el and the L left channel wires in FIG 101 Enova DGX 800 1600 6400 only the orientation of Audio Insert Extract Board in the right expansion slot places the number 1 audio connector on the far right o...

Page 161: ...or output signal execute a test switch using the video signal If you need test switch details see page 219 Extraction If the DIP switch setting results in audio being extracted from a video input or o...

Page 162: ...IE R to device R AIE ground to device R and a jumper from device R to device L see FIG 103 below Problem AIE extracted audio from an HDMI output drops out over time Probably due to upstream unstable g...

Page 163: ...each regardless of whether the name is set via the Video tab or the Audio tab in the Configuration page or via NetLinx SEND_COMMANDs VIDIN_NAME VIDOUT_NAME AUDIN_NAME AUDOUT_NAME Information represent...

Page 164: ...pressing Take allows you to start over NOTE The default selection input button highlighted blue for the Switching pane is Input 1 which also appears in the Input section of the vertical Selected bar...

Page 165: ...ake button is grayed out until one input and one or more outputs have been selected for routing once these conditions are met the Take button becomes active After the Take button is clicked all of the...

Page 166: ...that has already been selected click another input button or click Clear To deselect clear status a single output button that has already been selected before an input button click another output butt...

Page 167: ...wer loss restarting the enclosure or upgrading the firmware NOTE The number of available video and audio inputs and outputs depends on the Enova DGX 100 Series model and the number and type of boards...

Page 168: ...a unique name i e port name using 31 characters or less Restore to Default red button click to open the Warning dialog box below which requires you to select the Yes button to restore the currently se...

Page 169: ...n click the Load button A Warning appears indicating that the action will override all of the current configuration values and reboot the switcher Click Yes and select the saved configuration xdg file...

Page 170: ...nput or output NOTE When EDID Mode All Resolutions is selected the Preferred EDID drop down list includes both standard EDIDs and Video Information Code VIC EDIDs denoted by either a p or an i For a c...

Page 171: ...l remain awake after the video route has been disconnected or the input signal is removed NOTE While most monitors handle the sleep function well some monitors continually attempt to wake up resulting...

Page 172: ...ck to display additional settings for the DXLink Receiver TX Settings DXLink Quality green good red poor DXLink Twisted Pair quality range is from 100 to 0 with the best quality at 100 and the worst q...

Page 173: ...he drop down list select the mode Basic PCM 2 Channel PCM Multi Channel Dolby Digital Dolby Digital DTS Dolby Digital MPEG Dolby Digital AAC Dolby TrueHD or DTS HD Master Audio Compression Buttons at...

Page 174: ...volume returns at the new level 10 Band Parametric Equalizer Enabled this check box must be selected before the Equalizer options are available Tone Adjust use the drop down box to select Off Voice M...

Page 175: ...age you will not need the information in this section unless the installation has special EDID requirements A default EDID Extended Display Identification Data is stored on the input boards and or Tra...

Page 176: ...rate 5 Under General settings click the Save EDID button Click the Show only EDID Display Supported DS check box to narrow the drop down list to show only those resolution refresh rate options marked...

Page 177: ...using auto setup mode default Endpoints must be set to DHCP Mode default Endpoints must use NDP Master connection mode default Endpoints must not be currently bound traditional NetLinx binding to a M...

Page 178: ...m has been set up per the installation s requirements the configuration can be saved and reloaded onto another system s or backup system s for reuse The Group Restore to Default button returns the sys...

Page 179: ...the Language Reference Guide NetLinx Programming Language at www amx com Installing NetLinx Studio and Connecting to a Master System Requirements Minimum web browser requirements Microsoft Internet E...

Page 180: ...face System Devices Switcher Update Status display upgrade status messages b Once the upgrade is complete the 5002 device comes back online and the System Configuration interface upgrade status report...

Page 181: ...umber see Device Numbering below NOTE If a single Master control point is desired for multiple Enova DGX enclosures write the NetLinx code to provide the connection between the Masters Device Numberin...

Page 182: ...Address 1 Audio Video Input 1 5002 1 0 1 Audio Video Output 1 5002 1 0 2 Audio Video Input 2 5002 2 0 2 Audio Video Output 2 5002 2 0 3 Audio Video Input 3 5002 3 0 3 Audio Video Output 3 5002 3 0 4...

Page 183: ...17 5002 17 0 18 Audio Video Input 18 5002 18 0 18 Audio Video Output 18 5002 18 0 19 Audio Video Input 19 5002 19 0 19 Audio Video Output 19 5002 19 0 20 Audio Video Input 20 5002 20 0 20 Audio Video...

Page 184: ...t 22 5002 22 0 22 Audio Video Output 22 5002 22 0 23 Audio Video Input 23 5002 23 0 23 Audio Video Output 23 5002 23 0 24 Audio Video Input 24 5002 24 0 24 Audio Video Output 24 5002 24 0 25 Audio Vid...

Page 185: ...5002 61 0 62 Audio Video Input 62 5002 62 0 62 Audio Video Output 62 5002 62 0 63 Audio Video Input 63 5002 63 0 63 Audio Video Output 63 5002 63 0 64 Audio Video Input 64 5002 64 0 64 Audio Video Ou...

Page 186: ...Ramp Down DXLink TX VGA Input Video 83 CMD Pulse ON OFF DXLink TX VGA Inputs Video In Phase Up 84 CMD Pulse ON OFF DXLink TX VGA Inputs Video In Phase Down 132 CMD Pulse ON OFF DXLink TX VGA Inputs Vi...

Page 187: ...Outputs 12 to 12 Audio EQ Band 8 39 All A V ASB Outputs 12 to 12 Audio EQ Band 9 40 All A V ASB Outputs 12 to 12 Audio EQ Band 10 DXLink TX VGA Input Video 17 DXLink TX VGA Inputs 50 to 50 Video Input...

Page 188: ...ially after the last audio only port e g an Enova DGX 800 Switcher s downmix port is port number 17 NOTE All text is based on a Unicode index Switcher SEND_COMMANDs Command Description AI input O outp...

Page 189: ...all inserted properly and the HSSI cable is attached as directed for 800 1600 3200 systems Syntax SEND_COMMAND DEV EXT_AUD Example SEND_COMMAND 5002 1 0 EXT_AUD Returns a response of the form TRUE FA...

Page 190: ...0 INPUT AUDIO 1 TIP Think of the command as asking Which audio input port is connected to output port 1 Returns a COMMAND string of the form SWITCH L AUDIO VIDEO I Input O Output MODEL Requests the Sw...

Page 191: ...oth center boards and Input and Output boards Syntax SEND_COMMAND DEV TEMP_ALARM Example SEND_COMMAND 5002 1 0 TEMP_ALARM Returns a response of the form ON OFF VI input O output Switch input to one or...

Page 192: ...DIN_ENCODING Requests the Audio input s encoding Syntax SEND_COMMAND DEV AUDIN_ENCODING Example SEND_COMMAND AUDIO_INPUT_1 AUDIN_ENCODING Returns a COMMAND string of the form AUDIN_ENCODING PCM COMPRE...

Page 193: ...0340056502100001E0E1F008051001E3040803E01565 021000018DE0DD0D820902E10244813005650210000184E0C8 0C020902D102040130056502100001E00000000000000000000 000000000000000000008E VIDIN_EDID_DATA Sets the EDID...

Page 194: ...urns a COMMAND string of the form VIDIN_NAME name VIDIN_NAME Sets the name of the specified port to name NOTE The Input name may be changed using either the VIDIN_NAME or AUDIN_NAME command Both comma...

Page 195: ...derscore equal plus space space characters at the beginning of a name are truncated Syntax SEND_COMMAND DEV AUDOUT_NAME name Example SEND_COMMAND AUDIO_OUTPUT_1 AUDOUT_NAME MyStereo Sets the name of t...

Page 196: ...ts the contrast of video output port 1 based on D P S to 50 VIDOUT_EDID_DATA Requests the EDID of a Video Output Port Syntax SEND_COMMAND DEV VIDOUT_EDID_DATA Example SEND_COMMAND 5002 1 11 VIDOUT_EDI...

Page 197: ...or AUDOUT_NAME command Both commands are used to change the same name attribute and do not create separate names for video or audio The name length is limited to 31 characters Specifying a longer name...

Page 198: ...output port addressed by the D P S Syntax SEND_COMMAND DEV VIDOUT_RES_REF Example SEND_COMMAND VIDEO_OUTPUT_1 VIDOUT_RES_REF Returns a COMMAND string of the form VIDOUT_RES_REF h x v rate VIDOUT_RES_...

Page 199: ...UT_SLEEP_DELAY 600 VIDOUT_SLEEP_DELAY Sets the amount of seconds the blanking color is displayed before the TMDS lines turn off Syntax SEND_COMMAND DEV VIDOUT_SLEEP_DELAY time Variables time 1 32737 i...

Page 200: ...Requests the output format of the audio port addressed by the D PS Syntax SEND_COMMAND DEV AUDOUT_FORMAT Example SEND_COMMAND AUDIO_OUTPUT_1 AUDOUT_FORMAT Returns a COMMAND string of the form AUDOUT_F...

Page 201: ...ax SEND_COMMAND dev VIDIN_AUTO_SELECT setting Setting ENABLE or DISABLE Example SEND_COMMAND 5002 1 1 VIDIN_AUTO_SELECT ENABLE VIDIN_HSHIFT Requests the input horizontal shift of the specified VGA vid...

Page 202: ...yntax SEND_COMMAND DEV VIDIN_VSHIFT value Variables value 10 to 10 Example SEND_COMMAND DEV VIDIN_VSHIFT 2 Sets the vertical shift of RGB video input port 1 based on D P S to 2 shift upward SEND_COMMA...

Page 203: ...Sets the compression release for the audio port to 200 AUDIN_COMPRESSION_THRESH Requests the compression threshold for the audio port Syntax SEND_COMMAND DEV AUDIN_COMPRESSION_THRESH Example SEND_COM...

Page 204: ...left speaker for audio output port 1 to 5 steps AUDOUT_DELAY Requests the delay for the audio port addressed by the D P S Syntax SEND_COMMAND DEV AUDOUT_DELAY Example SEND_COMMAND AUDIO_OUTPUT_1 AUDO...

Page 205: ...COMMAND DEV AUDOUT_EQ_GAIN band Example SEND_COMMAND AUDIO_OUTPUT_1 AUDOUT_EQ_GAIN 1 Returns a COMMAND string of the form AUDOUT_EQ_GAIN band value NOTE See the AUDOUT_EQ_GAIN command for the band and...

Page 206: ...aximum for the audio output port to 75 AUDOUT_MINVOL Requests the current minimum volume for the audio port addressed by the D P S Syntax SEND_COMMAND DEV AUDOUT_MINVOL Example SEND_COMMAND AUDIO_OUTP...

Page 207: ...AND AUDIO_OUTPUT_1 AUDOUT_TESTTONE 250Hz Sets a test tone of 250 Hz to play for the audio output port AUDOUT_TESTTONE_ENABLE Requests the current setting of the test tone for the audio port addressed...

Page 208: ...sent to D P S port 1 Syntax SEND_COMMAND DEV DOWNMIX_DOLBY_DRC option Variables option AUTO ON OFF default AUTO Example SEND_COMMAND 5002 1 1 DOWNMIX_DOLBY_DRC OFF DOWNMIX_SOURCE Requests the input po...

Page 209: ..._RX_ICSLAN_PORT Example SEND_COMMAND 5002 14 1 ENDPOINT_RX_ICSLAN_PORT Returns a COMMAND string of the form ENDPOINT_RX_ICSLAN_PORT PRIVATE PUBLIC ENDPOINT_RX_ICSLAN_PORT Changes the IP configuration...

Page 210: ...establish a LAN connection Insert one end of an RJ 45 cable into the LAN 100 1000 port on the Enova DGX enclosure and connect the other end of the RJ 45 cable to a network with a DHCP server The upgra...

Page 211: ...prior to the upgrade process being initiated to avoid breaking the USB link to the PC CAUTION If for any reason the KIT file transfer or the upgrade process fails continue to retry until successful D...

Page 212: ...e does not display in OnLine Tree To check the progress during the switcher s upgrade process any or all of the following can be monitored Some of the LEDs on the CPU blink depending on the components...

Page 213: ...e 51 Verify the integrated Master s IP address via the control panel see page 229 or via NetLinx Studio see page 180 Try connecting to the System Configuration interface again If the System Configurat...

Page 214: ...If the Proxy server box is not checked check it before going to Step 4 4 Click Advanced The Proxy Settings dialog box opens 5 In the Exceptions field enter the appropriate IP address for the Enova DG...

Page 215: ...t be accurate To check and change the cache settings in a web browser 1 Open Internet Explorer 2 From the Tools menu sometimes displayed as a gear icon in upper right of screen select Internet Options...

Page 216: ...plays the various command options e g Change and Status The Function Key can be pressed at any time to return the display to the Function menu For an overview of the menu options see page 217 Select K...

Page 217: ...ill automatically display on the LCD when the Input or Output Key is pressed The channel name default is Input Name or Output Name The control panel s LCD is limited to 20 characters and will truncate...

Page 218: ...uting state Selecting values for fields use the Control Dial and Select Key e g virtual matrices volume presets Executing a command press the Take Key Labeling Input and Output Keys Each Enova DGX Swi...

Page 219: ...lected blue state before pressing the Take Key For an example see FIG 114 on page 217 In an execute switch command either an input or an output may be selected first To switch to multiple outputs the...

Page 220: ...ystem Configuration interface see page 163 or via SEND_COMMANDs see page 181 Changing the Virtual Matrix Enova DGX Switchers support three virtual matrices for switching signals VM 0 Default Audio fol...

Page 221: ...rns white You can toggle the keys between the selected white and unselected blue state before pressing the Take Key An example is provided in FIG 114 on page 217 Once the Control Panel is in Disconnec...

Page 222: ...reset is a snapshot of the system s routing state and output volume settings at a particular time which can be recalled at a later time The system must be routed to the desired state before defining a...

Page 223: ...em to the desired state 2 Press the Function Key The Function menu appears 3 Locate Global Preset by scrolling with the Control Dial 4 Press the Select Key The Global Preset submenu appears 5 Scroll w...

Page 224: ...is the first five Input Keys 1 2 3 4 5 A new password can be set using any combination of five keys from Input 1 through Input 8 for instructions see page 231 CAUTION We strongly recommend recording p...

Page 225: ...rd The Control Panel can only adjust the audio from an Audio Switching Board after it has been embedded on a video board NOTE Complete audio signal processing functionality is available via the System...

Page 226: ...ntrol Dial 8 Select another output to adjust Or press the Cancel Key to return to the Adjust Audio submenu The Cancel Key does not undo the audio adjustments Or press the Function Key to return to the...

Page 227: ...ary noticeably in the same matrix switcher Input gain adjustment is also used for equalizing amplitudes between balanced and unbalanced source inputs The Adjust Input Gain Screen displays the current...

Page 228: ...Master Info IP Address Software Version The Software Version Screen provides the following information Driver Control Panel s firmware version Built date the Control Panel s software was built Host so...

Page 229: ...indicates the version of the switcher Controller Version indicates the version for the controller The enclosure must be connected to a network before its IP address will display Also note that IPv6 ad...

Page 230: ...the current virtual matrix see page 220 or cycle the power The following example changes the default virtual matrix from VM 0 to VM 2 the audio matrix To change the default virtual matrix 1 Press the...

Page 231: ...nction menu Setting the Password The Enova DGX Control Panel s default password is 1 2 3 4 5 entered using the first five input keys A new password can be set using any combination of five of the Inpu...

Page 232: ...the Cancel Key restarting the process and reenter from the start The LCD displays Reenter New PWD 6 Re enter the new password If the re entered password matches the system accepts it as the new passwo...

Page 233: ...esponds with a V NOTE If the power is cycled after this procedure you will need to enable error code reporting again To turn off error code reporting 1 Enter ERR 0 Error Code Troubleshooting Error cod...

Page 234: ...nk Fiber Boards Duplex and Simplex Expansion Boards IMPORTANT Audio Switching Boards Dante Audio Switching Boards and Audio Insert Extract Boards are not compatible Do not install mixed types of expan...

Page 235: ...m serial cable RS 232 Safety Recommendations for Laser Products WARNING DXLink Fiber uses a Class 1 laser product to send signals While the Class 1 category indicates that the invisible laser used is...

Page 236: ...side 3 If applicable Label and disconnect all cables on the board being replaced If cables from adjoining boards obstruct access label and disconnect them as necessary 4 Remove blank board plate Remov...

Page 237: ...tation in the enclosure 8 Begin pushing the board into the slot until the extractor handle starts to engage the metal extractor plate the extractor handle moves into its folded position When the extra...

Page 238: ...board chapter in this manual IMPORTANT If for any reason a board slot is left empty be sure to attach a blank plate to cover it 15 Enova DGX 3200 only Replace connector numbering plate removed in Ste...

Page 239: ...ts BCPUx is in the Product to Board Slot Correspondence table on page 245 Additional Troubleshooting Information For general problems or problems with specific boards see the Troubleshooting sections...

Page 240: ...al support Items Required Replacement battery for Enova DGX CPU Phillips 1 screwdriver ESD wristband and cord with alligator clip ESD WARNING To avoid ESD Electrostatic Discharge damage to sensitive c...

Page 241: ...h the back metal 12 Reattach the faceplate with the screws that were removed in Step 3 Enova DGX 800 1600 3200 or Step 4 Enova DGX 6400 13 Plug in all AC power cords 14 Check the Status LED on the CPU...

Page 242: ...formation 21 Under Re Sync Period select the desired length of time from the drop down list 22 Optional under Daylight Savings Time Manager select either Off or On if On select additional options 23 O...

Page 243: ...pgrade is complete Use the help command to display accessible commands Although the Help file lists all of the DGX_SHELL commands available for the Enova DGX Switcher only information on the basic com...

Page 244: ...the DGX_SHELL prompt and begin entering DGX_SHELL commands 6 At the prompt DGX_SHELL type the command and press the Enter key To switch between DGX_SHELL and BCS interfaces 1 From the DGX_SHELL promp...

Page 245: ...iable y 0 1 2 or 3 i e 0 the first input or output channel on the board 1 the second channel 2 the third channel and 3 the forth channel Product to Board Slot Correspondence NOTE Board slot numbering...

Page 246: ...respondence Product Board Orientation Board Slot Number Connector Numbers Enova DGX 6400 Horizontal 1 Inputs 1 4 2 Inputs 5 8 3 Inputs 9 12 4 Inputs 13 16 5 Inputs 17 20 6 Inputs 21 24 7 Inputs 25 28...

Page 247: ...help cmd Either of these commands displays detailed usage and options for the command specified Usage help command or command exit Exits the shell session announce This command is used to display AIPN...

Page 248: ...e x 1 32 for Enova DGX 6400 x 1 16 for Enova DGX 3200 x 1 8 for Enova DGX 1600 x 1 4 for Enova 800 BCPUx y y 0 3 channel hardware order BCPUx y z z 0 7 port Example 1 DGX_SHELL channel v BCPU19 0 Outp...

Page 249: ...nt and is filterable by logger level and number of entries Usage logtail s l level n log name e entries a Options s Lists all loggers and levels l Filters output by log entry level If not specified de...

Page 250: ...e PortManager icsp_device oid_get oid_set oid_receive edid i2c srm initflags Levels NONE 0 no entries are logged FATAL 1 only fatal are logged ERROR 2 error and above logged WARN 3 warning and above l...

Page 251: ...to DXLink Twisted Pair I O Boards BCPUx y z z 0 7 port CENTER use for an Enova DGX 800 1600 or to target all centers in an Enova DGX 3200 6400 CENTERx where x 1 4 for an Enova DGX 3200 6400 PPIC EXPIN...

Page 252: ..._disabled OFF BCPUx_dxlink_force_uni_mode_en none BCPUx_dxlink_mode_actual 1 Link lost 2 Bi 3 Lin READONLY ink lost BCPUx_auto_setup_disabled none PPIC_ethernet_mirroring OFF VOLATILE PPIC_ethernet_mi...

Page 253: ...system password Example su enova 12amx34 NOTE Super User privileges are lost and only basic DGX_SHELL commands are available on closing the terminal switch This command graphically displays a matrix...

Page 254: ...54 Hardware Reference Manual Enova DGX 100 Series Digital Media Switchers Appendix C DGX_SHELL Commands FIG 126 DGX_SHELL switch command displays matrix switching status in a table Enova DGX 1600 show...

Page 255: ...addresses IMPORTANT Toggling IP settings DHCP or Static IP or enabling disabling the Telnet internal Ethernet port via a serial connection requires rebooting the DGX for the change s to take effect Re...

Page 256: ...elnet connection does not allow in line BCS commands while in the DGX_SHELL interface e g DGX_SHELL bcs CL1I6O24T INVALID Telnet Default Communication By default the Telnet session starts in the DGX_S...

Page 257: ...1 1 IFCONFIG 1 DOWN D gw Default Gateway To disable the Telnet session via DGX_SHELL command 1 Enter the DGX_SHELL terminal interface see instructions on page 243 2 Send the DGX_SHELL command to disa...

Page 258: ...e upgraded system install them prior to applying power to the system for the first time with a 100 Series CPU installed 4 Upgrade the enclosure see page 263 5 Upgrade any DXLink Twisted Pair or DXLink...

Page 259: ...ing the upgrade process To upgrade the control panel 1 Turn off AC power to the enclosure Make sure none of the power supply LEDs are illuminated 2 Loosen the four captive screws on the control panel...

Page 260: ...ON Do not remove CPU board until you are ready to install the replacement unless directed to do so by technical support Important Information for CPU Upgrade from 8 16 32 64 to 100 Series Do not trans...

Page 261: ...re beginning the following instructions 1 Turn off AC power to the enclosure Make sure none of the power supply LEDs are illuminated 2 Disconnect all cables connected to the CPU and power supplies 3 R...

Page 262: ...depending on enclosure size NOTE For information about reducing boot time see the Important Information for CPU Upgrade from Enova DGX 8 16 32 64 to 100 Series section on page 260 16 If input and or o...

Page 263: ...closure you can route audio switches on this matrix If no audio boards are installed route and disconnect commands are queued until audio boards are present while all other commands are NACK d Upgradi...

Page 264: ...ion slots and you have added ASB expansion boards to the enclosure with this upgrade follow the instructions for enabling ASB default switched embedded settings on the following page Important Informa...

Page 265: ...page 95 To upgrade the DXLink TX RX endpoint 1 Download and unzip the Enova DGX 100 Series DXLink Twisted Pair or Fiber Firmware zip file a Navigate to the endpoint s product page at www amx com b Lo...

Page 266: ...owngraded to work with the Enova DGX 8 16 32 64 Always use the latest available firmware with Solecis units Downgrade Sequence 1 Downgrade any DXLink Twisted Pair or DXLink Fiber endpoints see below 2...

Page 267: ...address used by the previous Master NDP devices appear in NetLinx Studio s OnLine Tree as unbound devices Items Required Enova DGX 8 16 32 54 replacement CPU board Phillips 1 screwdriver ESD wristban...

Page 268: ...tem is in IOS mode when an unexpected temporary critical error is trapped and logged and control is passed to the host software IOS which prevents the normal appcode from running until the error is ma...

Page 269: ...s LED and execute a test switch If the System Status LED is still not illuminated or the test switch does not work Repeat the installation procedure checking the internal SD card to be sure it is secu...

Page 270: ...lay The installation process requires 35 MB of disk space for the DGX Configuration Software installer Once installed the program requires 10 MB of disk space TIP Administrator rights may be required...

Page 271: ...orts This menu also includes the option to Refresh Device Lists which affects all device lists in the program Utilities menu If the program cannot read and write the EDID data from the destination dev...

Page 272: ...nt Scaler Modes Auto Mode Auto Mode is the factory default setting and provides SmartScale Technology which configures the output s to automatically scale the video to the best resolution up to 1920x1...

Page 273: ...gs in the Scaler Override view to override the automatic scaling and set configure a specific or a custom resolution for the display monitor When an Enova DGX Switcher is connected to a PC running DGX...

Page 274: ...n from the drop down lists The system is queried for all compatible devices found with the default or last saved communication link setting 4 Click Refresh EDID A short description of the destination...

Page 275: ...the resolution information to that output Multiple outputs may be selected 4 Click Apply to transmit the selected information to the output s This action is temporary until settings are stored on the...

Page 276: ...output s This action is temporary until settings are stored on the connector s in Step 7 Otherwise the settings last only until power is cycled The display re syncs with the output s 6 Verify that th...

Page 277: ...may be selected 6 Click Apply to transmit the selected information to the output s This action is temporary until settings are stored on the connector s in Step 8 Otherwise the settings last only unti...

Page 278: ...6 for DVI see page 77 In many cases the switcher can be used straight out of the box with no adjustments see Determining the Need for EDID Re programming on page 278 The DGX Configuration Software wit...

Page 279: ...programming EDIDs If EDID re programming is necessary use one of the following two options Option 1 Install the DGX Configuration Software and open the EDID Programmer view Read the EDID from the out...

Page 280: ...I or 4K HDMI Input Board NOTE DXLink Fiber hardware in Unidirectional or Data Link lost Mode EDID timings are not accessible as there is no return path available to receive the information To write ED...

Page 281: ...up to only pass the type of audio that the downstream destination devices can handle Checking for Support One way to check if a destination supports a particular type of audio format is to capture the...

Page 282: ...ttings View The HDCP Settings view controls HDCP support enabling and disabling support on specific HDMI or DVI inputs The default setting is for HDCP to be enabled To enable or disable HDCP support f...

Page 283: ...w amx com The two most common auxiliary commands are app to cause a warm reboot and scr to view a splash screen DGX_SHELL Commands The Enova DGX Switcher supports a number of shell command line interp...

Page 284: ...a Switchers To save the current data in the terminal window to a file 1 From the File menu select Save to File select location enter file name and click Save The file format defaults to a txt file TIP...

Page 285: ...nd for diagnostic purposes BCS commands are issued via a terminal emulation program e g the terminal in NetLinx Studio Tools Terminal Session For information on BCS commands see the BCS Basic Control...

Page 286: ...than the initial one either switch to the initial COM port or establish a virtual COM port for the new port on the PC The Driver Software Installation window appears Click Close 5 Open the Device Man...

Page 287: ...e NOTE A Windows Security window may open and ask if you want to install a driver with an unverified publisher Select the Install this driver software anyway option 8 If the AutoPatch USB Bridge port...

Page 288: ...Emulation on page 289 Check to be sure the COM port is set for the port determined in the previous steps Set the settings to match the Enova DGX 100 Series defaults baud rate 115200 data bits 8 parit...

Page 289: ...roller use serial communication software and make sure the baud rate is set correctly for the system The recommended settings default settings for serial communication with Enova DGX 100 Series Switch...

Page 290: ...onsumer Electronics Association CEA the CEA 861 video standard has been renamed to CTA 861 ICSP Supported Output Resolutions Resolution Name HorizontalActive Pixels Vertical Active Pixels Refresh Hz C...

Page 291: ...72Hz 800x600 75Hz 800x600 85Hz 800x600 120Hz RB 1024x768 60Hz 1024x768 70Hz 1024x768 75Hz 1024x768 85Hz 1024x768 120Hz RB 1152x864 75Hz 1280x720 60Hz 1280x768 60Hz RB 1280x768 60Hz 1280x768 75Hz 1280x...

Page 292: ...80x720 100Hz 1280x720 120Hz 1440x480 60Hz 1440x576 50Hz 1920x1080 24Hz 1920x1080 25Hz 1920x1080 30Hz 1920x1080 50Hz 1920x1080 60Hz 2560x1080 50Hz 2560x1080 60Hz 3840x2160 23 24Hz 3840x2160 25Hz 3840x2...

Page 293: ...x864 75Hz 1280x720 60Hz 1280x800 60Hz 1280x960 60Hz 1280x1024 60Hz 1280x1024 70Hz 1360x768 60Hz 1360x768 70Hz 1400x1050 60Hz 1400x1050 70Hz 1440x900 60Hz 1440x900 70Hz 1600x1200 60Hz 1680x1050 60Hz IM...

Page 294: ...using SmartScale They can be set manually via DGX Configuration Software except for 4K resolutions GTF 640x480 72Hz 640x480 85Hz 800x600 56Hz 800x600 60Hz 800x600 72Hz 1024x768 60Hz 1024x768 70Hz 1024...

Page 295: ...arks registered trademarks of their respective companies AMX does not assume responsibility for errors or omissions AMX also reserves the right to alter specifications without prior notice at any time...

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