AMPTRON DeskNote A928, User Manual

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Solution:
Problem:
Ensure that the disk has been formatted.
Consult your operating system manual for information on formatting
floppy diskettes.
The diskette is write-protected. Eject the diskette, remove the write
protection, and try again.
The diskette if full. Try using another diskette or free up some space
on the diskette.
The disk drive is not operating. Contact your dealer for support.
You cannot use the mouse.
Check the cable connection.
Check the mouse with another application to see if there is a software
incompatibility problem.
If possible, check the mouse with another computer to see if it works.
If it doesn’t operate on a different system, the mouse might be broken.
Contacting Your Dealer
If you still have a problem after reading the preceding sections, the next step is
to contact your dealer. Your dealer can determine if the problem is something
that requires the computer to be taken to the shop. Before you call your dealer,
however, prepare the following information:
•
How is your computer configured? Your dealer needs to know what
peripheral devices you are using.
•
What messages, if any, are on the screen?
• What software were you running at the time?
• What have you done already to try to solve the problem? If you have
overlooked a step, your dealer may be able to solve the problem over the
phone.
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