A
PPENDIX
85
Helpline 0844 800 6503
(See page 83 for costs and hours of operation)
Screen frozen or no
response when
pressing keys.
No connection to the
mobile telecommunicati-
on network.
The “Insert SIM“ mes-
sage appears in the
display.
The battery cannot be
charged or is empty
within a short time.
Remove the battery for 3 minutes
and try again.
Contact your service provider.
Ensure that the SIM card has
been installed correctly. Contact
your service provider, if necessa-
ry.
- Battery is defective.
− Place the phone correctly in the
charging unit or connect the
charging unit properly. Clean
the contact surfaces on the
mobile phone and charging