Amplicom PowerTel M5010 Operating Instructions Manual Download | Manualshive

Page: 91 / 108

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42

In Case of Problems

91

SIM Toolkit

(provider−dependent menu)

18 In Case of Problems

Service hotline

Should problems arise with the telephone, please
refer to the following information first. In the event of
technical problems, please contact out service
hotline under tel. 0844 800 6503. In the case of
claims under the terms of guarantee, contact your
sales outlet. There is a 2 year period of guarantee.

Problems and solutions

Problems

Solutions

The mobile phone
cannot be switched on.

− No battery inserted.
− Battery is not loaded.

The display is locked"
when the mobile phone
is switched on.

− Enter the PUK to

unlock" the SIM card.
Contact your service
provider.

Service−Hotline: Tel. 0844 800 6503

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Summary of Contents for PowerTel M5010

Page 1: ...Mobile Phone Operating Instructions PowerTel M5010...

Page 2: ...Aid Compatible to M3 T3 Rating The M5010 Phone has a built in Induction Coil and is hearing aid compatible To ensure optimum benefit users with hearing aids may wish to select the T setting on their...

Page 3: ...l Function 34 8 Emergency Call Function Examples 37 9 Starting Ending Emergency Call Function 41 10 Phone Book 42 11 Call List 49 12 SMS Text Messages 51 13 Bluetooth 57 14 Voice Mail 58 15 Services 6...

Page 4: ...considered unintended use Unauthorised modification or reconstruction is not permitted Under no circumstances open the device or complete any repair work yourself Areas of use Do not use the phone in...

Page 5: ...be completed by qualified service personnel All mobile communication equipment is subject to interference which may impair its performance Keep the phone and accessories out of the reach of children T...

Page 6: ...uspect any adverse effects This phone is hearing aid compatible If you wear a hearing aid however please contact your doctor or the hearing aid manufacturer to inquire about any possible impairments t...

Page 7: ...indicates that the device must not be disposed of in normal domestic waste According to laws on the disposal of electronic and electrical devices owners are obliged to dispose of old electronic and e...

Page 8: ...delivered with a protection film on the lens area that should be removed before use Barcode labels on the phone The barcode labels contains information on the phone such as the serial number for examp...

Page 9: ...Key and PUK2 codes are 4 to 8 digit numbers These are only necessary if you enter the PIN code for the SIM card incorrectly three times in succession and the SIM card is blocked The PUK and PUK2 code...

Page 10: ...tomatically dialled if the emergency call switch is activated Switch the phone off Pay attention that the SIM card is not bent or scratched Prevent any contact with water dirt or electrical charges Sl...

Page 11: ...lden contacts on the battery must face towards the top left Press lightly on the bottom end on the battery until it snaps into place Replace the battery compartment cover back on the phone Slider the...

Page 12: ...r the first time it should be charged for at least 4 hours Some batteries only reach their full capacity after several complete charge discharge cycles Charging via the mini USB port Open the protecti...

Page 13: ...ow Empty It may take a few seconds before the phone indicates the charging process You can use the phone during the charging process You can also charge the phone via a PC To do this connect the phone...

Page 14: ...the minimum status the phone switches off automatically Tips on the battery Only use batteries cables and charging units approved by the manufacturer otherwise the battery could be damaged Do not sho...

Page 15: ...guage required Refer to Menu Structure Page 82 The default out of box language is English therefore other languages are available such as French German etc Setting the time and date Set the time and d...

Page 16: ...Key Functions Overview 16 3 Key Functions Overview Service Hotline Tel 0844 800 6503 1 3 4 5 6 7 8 9 10 11 12 13 14 15 16 2...

Page 17: ...ency call switch 11 Battery compartment cover 12 Mini USB port with cover 13 Charge contacts 14 Volume control 15 Headset socket 16 Attachment eye for strap The buttons in this operating manual are su...

Page 18: ...number can be assigned to each one touch dialling button and then dialled directly by pressing and holding the respective button are also softkeys The softkeys are assigned different functions in the...

Page 19: ...r dial a number Open the call list 8 LED Indicates the phone operating status 9 Loudspeaker You can hear the caller s voice from here when the phone is in Handsfree mode The outgoing alert message is...

Page 20: ...et The earpiece loudspeaker and microphone are deactivated You can only hear and speak via the headset Only use the headset supplied with this phone There is no guarantee that headsets from other manu...

Page 21: ...onnection is established to your mailbox and you can play messages recorded Page 58 4 PreliminaryInformation This chapter provides basic information on using the operating instruction manual and the t...

Page 22: ...ext in the display e g Indicates icons in the display Ok Press the softkey Page 24 Icons and texts in the handset display Icon Description Displays the battery capacity Pumping action indicates that t...

Page 23: ...tivated muted Page 31 No call alert silent is activated Ringing tone only is activated Vibration alert only is activated Vibration alert is activated first then ringing tone Vibration alert and ringin...

Page 24: ...he key lock function Energy save mode When the phone has been in Standby mode for some time it automatically switches to energy save mode The display no longer lights up Press any button to reactivate...

Page 25: ...fer to Menu Structure Page 74 for information on how to access each respective function Menu Open the main menu Select the submenu required Ok Open the submenu Select the function required Ok Open the...

Page 26: ...this example for all the settings Menu Open the main menu Phonebook Ok Select Phonebook and confirm it Add New Ok Select the submenu and confirm it To SIM or To Phone Ok Select the memory location and...

Page 27: ...book entry Save Yes or No Save or reject the entries 5 Methods of Entering Data The keypad is also labelled with letters for the entry of text The phone provides various methods by which text can be...

Page 28: ...ame button press the button the respective number of times to enter the first character Then wait for approx 2 seconds and enter the second letter Multitap upper case Multitap lower case Numbers To sw...

Page 29: ...rect Dial the phone number Call list Your mobile phone stores the last numbers dialled redialling calls received and missed calls in a call list Open the call list Select the entry and dial it Diallin...

Page 30: ...5 3 sec or Press the one touch dialling button Setting the receiver volume The volume can be adjusted during a call or Select the required volume Talk time display The duration of a call is displayed...

Page 31: ...to prevent functions being triggered unintentionally 3 sec Activate the key lock function Calls can still be taken in the normal way even when the key lock function is activated and then immediately a...

Page 32: ...ides access to functions which can be executed during a call Hold Hold Ok Put the current call on hold When a call is put on hold the menu option changes to Retrieve To retrieve the call put on hold R...

Page 33: ...phone number and dial it The first call is put on hold Phone book Phonebook Ok Open the phone book and use it SMS text messages SMS Ok Open the menu and write edit an SMS text DTMF tones DTMF On Activ...

Page 34: ...play If no SIM card is installed and the emergency call switch is switched on the emergency call number 112 is automatically dialled Entering Deleting emergency call numbers Proceed as follows to defi...

Page 35: ...Sending an emergency call You define whether an emergency call is only sent to the number entered in Help No 1 or to all the emergency numbers entered Menu Open the main menu Reporting Setting Ok Open...

Page 36: ...Open the menu Help call duration Ok Open the menu Off or 1 min to 5 min Ok Select the setting required Entering an SOS message You can enter a text message which appears in the display when you activ...

Page 37: ...ialled Emergency calls to an emergency call center The number of the emergency call center must be stored in the phone book It may be necessary for you to register with an emergency call center Ask yo...

Page 38: ...the case of an emergency call The mobile phone dials the number of the emergency call center and switches to handsfree mode Make the call If the number of the emergency call center is engaged up to th...

Page 39: ...location 1 From Phonebook Ok Open the phone book Ok Select an entry and confirm it Back Help No 2 Ok Select memory location 2 etc From Phonebook Ok Open the phone book Ok Select further entries and c...

Page 40: ...andsfree mode When a connection is made speak to the person answering If the phone number is engaged or an answering machine replies the mobile phone automatically dials the next emergency call number...

Page 41: ...obile phone dials the assigned number and switches to handsfree mode Complete the call Depending on the settings selected the number is redialled or the next number is dialled Ending the emergency cal...

Page 42: ...rranged alphabetically To skip directly to a required phone book entry press the corresponding first letter To search for the entries manually use the buttons Your provider can state how many entries...

Page 43: ...firm it To SIM or To Phone Ok Select the memory location and confirm it Edit Ok Open Edit mode enter the name and confirm it Phone Number Select the next menu Edit Ok Open Edit mode enter the number a...

Page 44: ...or To Phone Ok Select the memory location and confirm it Edit Ok Open Edit mode enter the name and confirm it Edit Select another menu to edit and confirm it Complete any further information regarding...

Page 45: ...entry as described at the beginning of this chapter Option Open the menu The following functions can also be used View View the entry Edit Edit the entry Clear Delete the entry Copy Copy the entry SIM...

Page 46: ...irm them Groups You can assign the entries to various groups Groups can be displayed or hidden in order to have a better overview of the phone book The groups can be allocated different ringing melodi...

Page 47: ...d it If there are entries available in the Member List press the Option softkey The following options Add or Clear are then available Changing the group name and tone Menu Open the main menu Phonebook...

Page 48: ...en the main menu Phonebook Ok Select Phonebook and confirm it Settings Ok Select menu and confirm The following functions are available Memory Status The status of the SIM and phone is displayed Field...

Page 49: ...n entry in the phone book the associated name appears The following icons appear to indicate numbers dialled calls received missed calls Dialling from the call list Open the call list Select an entry...

Page 50: ...Call List 50 Save Save the entry SIM or phone Call Dial the entry Edit Edit the entry Delete All Delete the calls list Execute the functions and then confirm them Service Hotline Tel 0844 800 6503...

Page 51: ...ia a Service Centre If you want to send and receive SMS text messages you must program a service centre number in your mobile phone Normally this has already been set up by your service provider Navig...

Page 52: ...or edit the MSC number and save the settings Validity You can use this feature to define how long an attempt should be made to deliver a message which you have sent Navigate to the Profile Setting men...

Page 53: ...rther details Navigate to the Profile Setting menu Common Setting Ok Select the menu and confirm it Delivery Report Switch on or off Reply Path Switch on or off Memory status Navigate to the Profile S...

Page 54: ...ollowing functions are available Send Only Ok or Search Enter the number or select from the phone book Save and Send Ok or Search Enter the number or select from the phone book The SMS text is saved i...

Page 55: ...t New Message appears in the display Press the Read softkey to display the message SMS texts received are stored in the Inbox folder SMS texts sent are saved in the Outbox folder as are the drafts Edi...

Page 56: ...dit the SMS text Clear Delete the SMS text Copy to SIM Copy to Phone Copy the SMS text Move to SIM Move to Phone Move the SMS text Delete All Delete all the SMS texts Copy All Copy all the SMS texts S...

Page 57: ...Ok Select the menu and confirm it Search device Ok Select the menu and confirm it Please refer to the operating manual supplied with your Bluetooth headset for information on connecting it and activat...

Page 58: ...r details They may concern services which are subject to charges In order to use the Voice Mail 1 feature the relevant phone number must be programmed in your mobile phone Normally this has already be...

Page 59: ...e Voice Mail menu Clear Ok The Voice Mail number is deleted Connect to Voice Mail Ok The Voice Mail number is dialled Execute the functions and then confirm them Playing the Voice Mail messages Naviga...

Page 60: ...to the Call Setting menu Menu Open the main menu Phone Setting Ok Select the menu and confirm it Call Setting Ok Select the menu and confirm it Forwarding calls The following functions enable incomin...

Page 61: ...hone book The call forwarding function is then active Deactivate Ok The corresponding call transfer is deactivated Check Status Ok Display the current setting Call barring The following function is us...

Page 62: ...ge 87 Call waiting This function issues an acoustic signal to inform you that another call has been received while the current call is in progress Navigate to the Call Setting menu Call Waiting Ok Sel...

Page 63: ...them Broadcast messages You mobile phone supports receiving broadcast2 messages You receive information on broadcast messages charge rates data and offers is from your SIM card service provider Menu O...

Page 64: ...Services 64 Message Settings Ok Select the menu and confirm it Broadcast Message Ok Select the menu and confirm it Refer to Menu Structure Page 75 Service Hotline Tel 0844 800 6503...

Page 65: ...dialling number must be stored in the phone book Assigning a phone number to a one touch dialling button Menu Open the main menu Set M1 M2 M3 Ok Select the menu and confirm it M2 Call Number Ok Selec...

Page 66: ...confirm it Refer to Menu Structure Page 78 Calender This menu option opens the current calendar sheet You can select other days and manage entries in the appointments list Use the buttons to navigate...

Page 67: ...ect the menu and confirm it On or Off Ok Select the setting and confirm it Network setting Network selection This menu can be used to select mobile telecommunication networks other than your own mobil...

Page 68: ...menu and confirm it Network Setting Ok Select the menu and confirm it Network Selection or Preferred Networks Refer to Menu Structure Page 87 Navigation buttons You can assign various menu options to...

Page 69: ...ndby mode Security settings This menu is used to define which functions on the phone or SIM card should be protected by a password PIN The PIN and password can be changed PIN and PIN2 are supplied tog...

Page 70: ...leave the SIM lock on to prevent unauthorized persons from using the mobile phone Phone Lock The default setting for the password is 1122 If this lock is active you must first enter the password for...

Page 71: ...hen the phone is switched on Screen Saver to select and setup a screen saver Contrast to adjust the display contrast setting LCD Backlight to set the brightness and lighting duration of the back light...

Page 72: ...are alerted of incoming calls via a ringing tone or vibration Help Tone to select whether an acoustic alarm should be issued when an emergency call is activated Refer to Menu Structure Pages 83 and 84...

Page 73: ...ted after the selected value Default settings The mobile phone is reset to its default factory settings Default settings Page 96 Navigate to the Phone Setting menu Restore Factory Settings Ok Select t...

Page 74: ...button Then press the buttons to select a menu option and confirm the selection with the Ok button For further information on the menu and operation Chapter 4 Messages Write Message Send Only Save an...

Page 75: ...ructure 75 Message Settings Voice Mail Empty Clear Connect to Voice Mail Broadcast Message Receive Mode Off On Languages Languages All Languages GERMAN ENGLISH Channels Select Service Hotline Tel 0844...

Page 76: ...27 Menu Structure 76 Add Title Number Edit Clear Profile Setting Profile Setting Number Validity Common Setting Delivery Report On Off Reply Path On Off Memory Status Service Hotline Tel 0844 800 6503...

Page 77: ...28 Menu Structure 77 Set M1 M2 M3 M1 Call Number View From Phonebook Clear M2 Call Number View From Phonebook Clear M3 Call Number View From Phonebook Clear Service Hotline Tel 0844 800 6503...

Page 78: ...k Alarm Time Date Set Home City Set Time Date Set Format 12 24 hour clock various date formats Set Alarm select 1 2 or 3 Off On set the alarm time Once Every day Weekly Show Time Date Off On Service H...

Page 79: ...k Search Add New To SIM To Phone Name Phone Number Home Number Company Name Email Address Office Number Fax Number Associate Sound Caller Group Delete All To SIM To Phone Copy All To SIM To Phone Serv...

Page 80: ...roup Friends Family VIP Business Others Name Associate Sound Member List Settings Memory Status Fields Home Number Company Name Email Address Office Number Fax Number Associate Sound Caller Group Serv...

Page 81: ...rting Setting Set Help Numbers Help No 1 5 View From Phonebook Clear Reach Setting Reach All Reach One Only Help call duration Off 1 5 min Predefine Help Message Calendar View Tasks Jump To Date Servi...

Page 82: ...tting Display Setting Language GERMAN ENGLISH FRENCH Greeting Text Off On Screen Saver Settings Off 5 sec 1 min Select various images Contrast 1 8 LCD Backlight Brightness ON Duration 5 sec 1 min Serv...

Page 83: ...35 Menu Structure 83 Font Size Small Large Sound Setting Set Sound Ring Tone Vol 1 15 Alarm Tone 1 15 Message Tone Silent 1 5 Key Tone Vol Silent Click Tone Service Hotline Tel 0844 800 6503...

Page 84: ...e Vol Key Tone Vol Message Tone Vol Alarm Tone Vol System Tone Vol Alert Type Ring Only Vibrate Only Vibrate and Ring Vibrate Then Ring No Alert Help Tone Off On Call Setting Caller ID Set By Network...

Page 85: ...s Activate Deactivate Check Status If Unreachable Activate Deactivate Check Status If No Answer Activate Deactivate Check Status If Busy Activate Deactivate Check Status Cancel All Divert Call Barring...

Page 86: ...e Deactivate Check Status International Except Home Activate Deactivate Check Status Incoming Calls All Voice Calls Activate Deactivate Check Status When Roaming Activate Deactivate Check Status Cance...

Page 87: ...d Pwd New Pwd Enter Again Auto Redial Off On Key LED flash Off On Network Setting Network Selection New Search Select Network Selection Mode Automatic Manual Preferred Networks select network Add From...

Page 88: ...C MNC Change Priority Change Priority Clear Set Fast key 2 9 2 key 9 select function Connectivity Bluetooth Bluetooth Off On Visibility Permanent visible Temporary visible Off Search device My device...

Page 89: ...t Disconnect Rename Authorize Always ask Always connect Always reject Delete Delete all Service list Device name Security Setting Main Menu Lock Off On Phone Lock SIM Lock Off On PIN Phone Lock Off On...

Page 90: ...e Lock Change Password PIN Old PIN New PIN Enter Again PIN2 Old PIN2 New PIN2 Enter Again Phone Lock Old Pwd New Pwd Enter Again Auto KeyLock None 5 sec 5 min Restore Factory Settings Bar Pwd Service...

Page 91: ...ut service hotline under tel 0844 800 6503 In the case of claims under the terms of guarantee contact your sales outlet There is a 2 year period of guarantee Problems and solutions Problems Solutions...

Page 92: ...function or only functions very slowly The operating speed of the display is reduced in the case of low temperatures This is normal Use the phone in a warmer location A message appears in the display...

Page 93: ...range 0 45 C Wait a few minutes or move the phone to a warmer location Start the charging process again No connection to the mobile telecommunication network Contact your service provider The Insert...

Page 94: ...in a short time Battery is defect Place the phone correctly in the charging unit or connect the charging unit properly Clean the contact surfaces on the mobile phone and charging unit with a soft dry...

Page 95: ...mm W x H x D Weight 100 g incl battery Power supply Input 100 240 V 50 60 Hz 0 2 A Output Mini USB 5 V 800 mA Battery Model BP 75LI 3 7 V 750 mAh Standby time Up to 170 h Max talk time Up to 120 min...

Page 96: ...ault settings The default settings can be restored via the menu Refer to Page 91 for the sequence of menu option selections M1 M2 M3 Empty Set Home City London Time Date Set Format 24 Hr h DD MM YY Sh...

Page 97: ...Off Set Sound Ring Tone Vol 10 Alarm Tone 4 Message Tone 1 Key Tone Vol Tone Set Volume Ring Tone Vol 5 Alarm Tone 5 Message Tone 5 Key Tone Vol 5 System Tone Vol 5 Alert Type Ring Only Help Tone On S...

Page 98: ...lated in the EU directive 1999 5 EU directive on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Conformity with the above mentioned directive...

Page 99: ...re named SAR SAR values are measured using standardized methods by which the mobile phone works in all the frequency bands used with the highest energy level Although the SAR values of various phone m...

Page 100: ...by the mobile telecommunications network operator provider The terms of guarantee do not apply to the batteries or power packs used in the products The period of guarantee is 24 months from the date...

Page 101: ...of intent or gross negligence by the manufacturer If your device shows signs of defect during the period of guarantee please return it to the sales outlet in which you purchased the AMPLICOM device t...

Page 102: ...l list 29 49 Call settings 60 67 Call waiting 62 Calling back 29 Calling back missed calls 29 Charging 12 Clock 66 Creating 26 Creating phone book entries 43 D Date 15 Deactivating the ringing melody...

Page 103: ...gency call numbers 34 F Forwarding calls 60 G Groups 46 Guarantee 100 H Handsfree 30 32 Hold 32 I Icons 22 K Key Functions Overview 16 Key lock 31 L Large Font Size 71 M Main menu 74 Maintenance 100 M...

Page 104: ...n 99 Saving 26 Security settings 69 Sending an emergency call 35 Service Hotline 91 Services 60 65 Setting the duration of an emergency call 36 SIM card 10 SIM Toolkit 63 SMS 33 51 SMS settings 51 Sof...

Page 105: ...105...

Page 106: ...106...

Page 107: ...107...

Page 108: ...and tear incorrect positioning or storing improper connection or installation Acts of God or other external influence are not covered by the terms of guarantee CLAIMS UNDER THE TERMS OF GUARANTEE MAY...

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