User and Installation Guide
Page 5
R
R
Problems and Solutions Table
What Is
Happening
Possible Why
What to Do
Transmit light of
transmitter does
not light when
DC power is
applied
Faulty AC adapter
or faul ty power outlet
Check the power outlet and the
AC adapter, if possi ble, check for
correct voltage of the adapter.
No audio present at
audio input
Check the audio connection to
the transmitter and ensure that
there is audio present.
Transmit light
goes out after 5
seconds and
does not light
again
Transmitter hung up
Disconnect and then reconnect
DC power.
Batt eries em pty or
plus contact of
batteries deformed
Check battery voltage, also
check that plus contact of both
batteries touch plus contact of
batt ery compartment,
repla ce batt eries if necessary
Volum e contr ol at
minimum
Slowly increase volume at the
headphones
No audio at
headphones
Receiver hung up
Switch headphone power off and
on
Audio is
distorted
Audio level too high
Ensure that the audio level
provided by the audio device
conforms to the line output level.
If possible, lower the audi o level.
Stro ng interference
In som e cases, ther e may be
stron g interference pr eventi ng
proper transmission of the audio
signal, such as 5.8 GHz cor dless
telephones or wireless networks
etc. Try to el iminat e the
interference or r elocat e the
transmitter.
Batteries empty
Check t he batt eries and repl ace
them if necessary.
Audio at
headphones
drops out
intermittently
Unstable power
supply
Make sure that the power outlet
delivers a st able vol tage. V ery
strong surges or voltage
fluctuations may cause audio
dropouts. Try using a surge
protector.
For more information, including a detailed troubleshooting guide,
visit the Amphony web site at: www.amphony.com
