Troubleshooting Tips
PROBLEM:
SOLUTIONS:
PROBLEM:
SOLUTIONS:
PROBLEM:
SOLUTIONS:
I entered setup.ampedwireless.com and it failed to open the web menu.
a. Make sure your computer is connected to the Range Extender’s Wi-Fi network: Amped_TitanEX_2.4 or Amped_TitanEX_5.0
b. Try to use a different web browser. We recommend the Google Chrome web browser.
c. Try to open your web browser to the default IP address by putting this number into your web browser instead: 192.168.1.240
d. Power off (unplug) the Range Extender and power it back on. Try again.
e. Reset your Range Extender to default settings by holding the Reset button (located on the back panel) for ten (10) seconds and
try again.
f. If steps (a) through (e) fail, disconnect your PC from all Wi-Fi networks. Attach an Ethernet cable between the Range Extender
and your PC. Try to access http://setup.ampedwireless.com again.
My Range Extender was working fine previously, but now I can no longer access the Internet through the Range Extender.
a. The connection to your Home Network may have been dropped or the router settings may have changed. Changes to the router
could be a result of several events, such as a power outage. When this occurs, connect to the Range Extender and access the
setup menu using the web address: http://setup.ampedwireless.com. Run the Wizard to reconnect the Range Extender to your
network.
b. Using the setup menu (setup.ampedwireless.com) check to see that the signal strength between the Range Extender and your
Home Network is above 70%. The Range Extender may be too far from your router and not maintaining a signal strength of above
70%. Check the signal strength between the router and the Range Extender through the web menu (left side): More Settings >
Management > Device Status. The Signal Strength readout will be under the Home Wireless Network Settings section. This Signal
Strength must be above 70%. If it is below, move the Range Extender closer to your router, or reposition the Range Extender.
I cannot find my Home Network when scanning for wireless networks in the web menu Scan page.
a. The Range Extender may be out of range. Move the Range Extender closer towards the wireless router and try the Setup Wizard again
from the web menu.
b. Make sure that your Home Network’s wireless SSID is broadcasting and not hidden. Hidden SSIDs will require that you manually enter
the SSID into the Wireless Settings > Home Network menu.
Amped Wireless
A Division of Newo Corporation
Copyright © 2015 Amped Wireless / Newo Corporation. All rights reserved.
Amped Wireless, Newo Corporation, the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
If you continue to have issues setting up the Router, give us a call — we’re here to help: 888-573-8820 or 909-217-3168
Visit our website for more support information and answers to frequently asked questions: www.ampedwireless.com/support
v080615
Using the Features on the Range Extender
The Range Extender is equipped with many powerful features like BoostBand
™
Technology and advanced
security features, all of which can be accessed through the web menu:
If you are unfamiliar or want more information on how to enable BoostBand
™
Technology or the security features
on the Range Extender, please refer to the User’s Guide on the included CD.
Web Menu (left side)
Technology
Increase the overall speed and performance of your extended
network by streamlining dual band network traffic through a single
Wi-Fi frequency band between the Router and the Range Extender.
Location: More Settings > BoostBand Technology
Wireless Access Scheduling
Control when your Wi-Fi is on/off.
Location: More Settings > 2.4 or 5GHz Wi-Fi Settings > Access Schedule
User Access Control
Restrict network access to specific users.
Location: More Settings > 2.4 or 5GHz Wi-Fi Settings > User Access
Wireless Coverage Control
Adjust the distance of your wireless network
Location: More Settings > 2.4 or 5GHz Wi-Fi Settings > Wireless Coverage
12:26
Share USB Storage Devices
1
2
3
Connect a USB storage device to the USB 2.0 and/or the USB 3.0 port.
Log onto the web menu at
http://setup.ampedwireless.com
and click the
USB Storage
tab.
Follow the instructions for configuring the settings to share the USB storage device.
Power & LED Lights On/Off
•
Power On/Off: Push button to quickly turn the Range Extender on or off.
•
LED Lights On/Off: Push button to turn the LED indicators on
the front of the Range Extender on or off.
Additional Range Extender Features
Reset the Range Extender to Default Settings
There are two options to reset the Range Extender back to factory default settings:
USB 2.0
Storage Port
LED Lights On/Off
Reset Button
a
Power On/Off
c
b
Wired Ports
d
USB 3.0
Storage Port
b
c
1
2
Access the Reset button through the web menu on the left side under
More
Settings > Management > Save/Reload Settings
. Select the
Reset Settings to
Default
.
Access the physical Reset button on the back panel of the Range Extender:
Hold down the Reset button for five to ten (5-10) seconds. You may need to
use a pen tip or pin to access the button. Pressing the Reset button for less
than five (5) seconds will simply reboot the Range Extender while saving your
existing settings.
a
b
c
Wired Port LEDs
•
Indicates when a device is connected to a wired port (modem or local network)
on the back of the Range Extender. The LED will blink rapidly when wired data traffic
is transmitted or received. The green LEDs display when there is an active gigabit connection.
Wi-Fi Protected Setup (One-Touch Setup or Push Button Configuration)
If your wireless adapter has WPS one-touch setup, you can use it when connecting to the Range Extender. Hold down
the WPS button on the Range Extender (back panel) for 3 seconds. The Power/WPS LED will begin to blink. As it blinks,
push the WPS button on your wireless adapter or enable WPS with the provided software for your wireless adapter.
iPad Tablet
Tap the "Home" button to get to the home page.
Tap the "Settings" app icon.
Tap on Wi-Fi to enter the iPad’s Wi-Fi settings.
Toggle the Wi-Fi "On/Off" selector switch to "On".
Under "Choose a Network," select:
Amped_TitanEX_2.4
or
Amped_TitanEX_5.0
When prompted, enter the wireless security key: "wireless"
Tap the "Apps" menu on the tablet screen.
Locate and tap the "Settings" app icon.
Under "Wireless & networks," tap "Wi-Fi settings".
Tap the Wi-Fi box to turn on Wi-Fi and scan.
Under "Wi-Fi networks," select:
Amped_TitanEX_2.4
or
Amped_TitanEX_5.0
When prompted, enter the Password key: "wireless"
A.
B.
C.
D.
E .
F .
A.
B.
C.
D.
E.
F .
Android Tablet
Amped_RTA1750_5.0
Mac OS X
Click on the Wireless icon to see available wireless
networks. Select
Amped_TitanEX_2.4
or
Amped_TitanEX_5.0
network. When prompted for
a password, enter "wireless".
Click on the Wireless icon to see available wireless
networks (For Vista, click Start > Connect To). Select
Amped_TitanEX_2.4
or
Amped_TitanEX_5.0
network
and click Connect. When prompted for a password,
enter "wireless".
Windows 7 & Vista
How to Connect Wirelessly to the Router
Tap on your Settings icon, select Wi-Fi, and choose
the network,
Amped_TitanEX_2.4
or
Amped_TitanEX_5.0
.
When prompted for a password,
enter "wireless".
iPhone
Swipe in from the right edge to access the charms
bar, tap on Settings, select the Wi-Fi icon, and select
Amped_TitanEX_2.4
or
Amped_TitanEX_5.0
.
When
prompted for a password, enter "wireless".
Windows 8
Connecting to the 5GHz network requires that you have a 5GHz capable network adapter.
Amped_TitanEX_5.0
Amped_TitanEX_5.0
Amped_TitanEX_5.0
Wireless Network
Wireless Network
Amped_TitanEX_5.0
Amped_TitanEX...
Amped_Titan...
Setting the Range Extender’s System Clock
In order for your Access Schedules and logs to perform using the correct
time stamps and schedules you will need to set your System Clock. To do
so, go under
Management
and access the
System Clock
tab to sync the
System Clock with your computer’s time or to sync with the Internet.
Setting a Login & Password for the Web Menu
This login/password is NOT the wireless network key used to connect to your wireless network.
For added security you may want to set a login and password to access the web menu. To
do this, go to
More Settings > Management > Password
on the left side of the web menu.
If you forget your login and password, you will need to reset the Range Extender back to
default settings to access the web menu. To reset the Range Extender to default settings,
hold the reset button on the top of the Range Extender for 5-10 seconds.
Tips: Power Outages, Rebooting Routers & Channel Changes
Wireless routers operate on specific wireless channels to avoid interference with neighboring networks. Some wireless routers are
set to automatically scan for the best wireless channel. A power outage, or a simple reboot, may cause your home wireless router
to change its wireless channel and cause the Range Extender to disconnect from your home network.
After a minute or two the
Range Extender will automatically reconnect to your Home Network with the new settings.
However, if for whatever
reason it does not, simply log onto the Range Extender’s web menu by opening your web browser and accessing,
http://setup.ampedwireless.com. If the page does not load, try resetting the Range Extender by holding down the Reset button on
the back panel for five to ten seconds. After the Range Extender has rebooted, open your web browser and try again.
When the web menu appears, run through the Wizard again to reconfigure the connection to your Home Network. To prevent the
channel changing issue from occurring in the future, you may log onto your router’s web menu and set the wireless channel from
Automatic to a static channel number. You will need to reconfigure the Range Extender with the new channel. If you are not sure
how to access your router’s web menu, contact the support department for the brand of your wireless router.
Autoloading Web Menu
When the Range Extender loses its connection with your Home Network, the web menu will automatically load on your web
browser. All web address entries will be redirected to the Dashboard of the Range Extender. This redirect feature is meant to notify
and help you to easily reconfigure your Range Extender in the event of a disconnection. You may disable this feature through the
web menu (left side):
More Settings > Network Settings > IP Settings
. The feature is titled: Auto-DNS.
Wired Port Routing
The Range Extender automatically designates the Internet route for all devices connected through its wired ports. For example, if
you are connected to a dual band network, computers connected to the back of the Range Extender may access the Internet
through your 2.4GHz Home Network or your 5GHz Home Network. The Range Extender will automatically select an active route,
however if you feel you need to change these settings you may do so via the web menu (left side):
More Settings > Network
Settings > Wired Port Routing
.
This is the second page of the Setup Guide. Start on the opposite side first.
