TROUBLESHOOTING
Problem
Probable cause/Solution
The washing machine is not working
Open the water supply tap.
- clean the mesh filter on the supply hose
- close the door
- press the Start/ Pause button
Water Leakage
- Properly connect the water supply hose.
The load in the appliance has not been
spun
- Replace the load evenly in the drum, clean the pump filter.
Unpleasant smell in the drum
- Run the drum autoclean programme
No water in the drum
- Open the water supply tap.
There is water left in the fabric softener
container.
- Press down on the plastic tab located in the central compartment of
the detergent tank.
Washing not properly rinsed
- Add correct amount of detergent, depending on the soiling level and
water hardness (see the instructions on the detergent packaging).
The appliance does not fill with water
- Open the water valve,
- check programme settings,
- check water pressure,
- reconnect the water supply hose.
- close the door
- check that water intake hose is not bent or blocked
Simultaneous water intake and draining.
Check that the end of the drain hose is higher than the level of the water
in the appliance (the hose should be at a height of 0–100 cm).
Water does not drain properly
- check the pump filter,
- check the drain hose,
- check the placement of the drain hose — is should be at a height of 0.6
to 1 m from the floor.
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