31
Make sure the vacuum cleaner is turned off.
TROUBLESHOOTING
Problem
Possible causes
Solution
The three indicators are flashing - The floor brush or mite re-
mover brush is tangled in hair.
- You should clean the floor
brush or the mite remover
brush.
- The ambient temperature is
too high or too low.
- Use a vacuum cleaner in a
suitable environment.
The electric floor brush is not
working.
- Large pieces of debris drawn
in (packaging films).
- Clean any dirt.
- Roller brush tangled with hair.
- Clean hair from the roller
brush.
The operating time is reduced
- Aging battery.
- Contact the store or the after-
sales service to purchase a new
battery.
- The ambient temperature is
too high or too low.
- Use a vacuum cleaner in a
suitable environment.
- The battery is not fully
charged.
- Charge the battery.
The suction power is reduced.
- Too much dust in the dust bin.
- Empty dust bin regularly.
- The dust bin filter sponge is
clogged.
- Clean the filter sponge.
- The suction inlet of the floor
brush or accessory is blocked.
- Remove materials causing
blockage.
- The vacuum cleaner did not
dry completely after washing it
with water.
- Put the items in a cool place
after rinsing with water.
Charging fault
- The ambient temperature
during charging is too high or
too low.
- Charge the vacuum cleaner
at the correct ambient tempera-
ture.
Battery fluid is leaking
- The battery has not been used
for a long time.
- Replace battery.
