24
Make sure vacuum cleaner is off.
PROBLEM SOLVING
Abnormal description
Handling method
The stick vac is not
cleaning well
1. Empty the dust cup
2. Remove excess dust from the filters
3. Wash the filters
4. Check for blockages
The stick vac has stopped or won’t work
1. Charge the vac (check the mains socket
works and the switch is turned on)
2.It might be blocked-check items 1 to 4
above
3. Product self-protection activated. Switch
offthe vac and leave the motor to cool for
an hour then try using again
The brush motor overheatand stop work
1. The floor head is blocked, refer to the
‘Removing and cleaning the floor head
and roller brush’ section of this manual.
2. The roller brush motor has become
overheated due to heavy loading. This
might be due to extended use on a long
pile carpet or loose rug. Leave the vac to
cool for an hour then use it again.