17
TROUBLESHOOTING
Problem
Probable cause/Solution
The appliance does not work
- Turn the tap on
- Clean the mesh filter on the supply hose
- Close the door
- Press the [Start/ Pause] button
Water leaks
Properly connect the water intake.
The load in the appliance has not
been spun
- Replace the load evenly in the drum, clean the pump filter.
Unpleasant smell in the drum
- Run a hot wash cycle with detergent and no load
No water in the drum
- Turn on the water supply tap.
There is water left in the fabric
softener container.
- Firmly press the button in the middle compartment
Washing not properly rinsed
- Add correct amount of detergent,, depending on how dirty the
washing is and the hardness of the water (see the instructions on the
detergent’s packaging).
- Clean the pump filter
The appliance does not fill with
water
- Turn on the water valve
- Check the programme setting
- Check the water pressure
- Reconnect the water supply hose.
- Close the door
- Check the water intake is not bent or blocked
Simultaneous intake and draining
of water.
- Check that the end of the drain hose is higher than the level of the
water in the appliance (the hose should be at a height of 0.6m-1m)
Water does not drain properly
- Check the pump filter
- Check the drain hose
- Check the height of the drain hose, which should be 0.6-1 m from
the bottom of the appliance.
Appliance vibrating
- Check the transport safety devices have been removed
- Level the appliance
- Secure the legs (tighten the nuts)
Foam from the detergent drawer.
- Reduce the amount of detergent used
- Check the water hardness and amount of detergent used, as well
as the type of detergent used in the drum
The operation of the appliance is
interrupted before the programme
has finished
- Check power supply, water supply and water outlet
Noise caused by operation of
the outlet pump after water is
removed
- The water has been removed from the drum, but small amounts
remain in the pump and outlet lead Constant operation of the outlet
pump causes air to be sucked in leading to the characteristic noise,
which does not mean that anything is wrong
Short breaks during the wash
cycle
- The water in the appliance is being automatically refilled
- Pause caused by removal of excess foam
The laundry is not dried or poorly
dried
- too big a load — reduce the load in accordance with the table
- wait for about 15 minutes and resume drying
