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5. WARRANTY
Advanced Measurement Technology, Inc.
a/k/a Princeton Applied Research, a subsidiary of AMETEK®, Inc.
Princeton Applied Research* warrants each instrument of its own manufacture to be free of defects in material and
workmanship. Obligations under this Warranty shall be limited to replacing, repairing or giving credit for the purchase price, at our
option, of any instrument returned, shipment prepaid, to our Service Department for that purpose within ONE year of delivery to the
original purchaser, provided prior authorization for such return has been given by an authorized representative of Princeton Applied
Research.
This Warranty shall not apply to any instrument, which our inspection shall disclose to our satisfaction, to have become defective or
unworkable due to abuse, mishandling, misuse, accident, alteration, negligence, improper installation, or other causes beyond our
control. This Warranty shall not apply to any instrument or component not manufactured by Princeton Applied Research. When
products manufactured by others are included in Princeton Applied Research equipment, the original manufacturer's warranty is
extended to Princeton Applied Research customers.
Princeton Applied Research reserves the right to make changes in design at any time without incurring any obligation to install same
on units previously purchased.
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS WARRANTY IS IN
LIEU OF, AND EXCLUDES ANY AND ALL OTHER WARRANTIES OR REPRESENTATIONS, EXPRESSED, IMPLIED OR
STATUTORY, INCLUDING MERCHANTABILITY AND FITNESS, AS WELL AS ANY AND ALL OTHER OBLIGATIONS OR
LIABILITIES OF PRINCETON APPLIED RESEARCH, INCLUDING, BUT NOT LIMITED TO, SPECIAL OR CONSEQUENTIAL
DAMAGES. NO PERSON, FIRM OR CORPORATION IS AUTHORIZED TO ASSUME FOR PRINCETON APPLIED RESEARCH
ANY ADDITIONAL OBLIGATION OR LIABILITY NOT EXPRESSLY PROVIDED FOR HEREIN EXCEPT IN WRITING DULY
EXECUTED BY AN OFFICER OF PRINCETON APPLIED RESEARCH.
SHOULD YOUR EQUIPMENT REQUIRE SERVICE
A. Contact the Customer Service Department (865-482-4411) or your local representative to discuss the problem. In many cases it
will be possible to expedite servicing by localizing the problem.
B. If it is necessary to send any equipment back for service, we need the following information.
1.
Model number and serial number.
2.
Your name (instrument user).
3.
Your address.
4.
Address to which the instrument should be returned.
5.
Your telephone number and extension.
6.
Symptoms (in detail, including control settings).
7.
Your purchase order number for repair charges (does not apply to repairs in warranty).
8.
Shipping instructions (if you wish to authorize shipment by any method other than normal surface transportation).
C. U.S. CUSTOMERS
— Ship the equipment being returned to:
Advanced Measurement Technology, Inc.
PHONE: 865-482-4411
801 S. Illinois Avenue
FAX: 865-483-2133
Oak Ridge, TN 37831
ATTN: Customer Service
D. CUSTOMERS OUTSIDE OF U.S.A.
— To avoid delay in customs clearance of equipment being returned, please contact the
factory or the nearest factory distributor for complete shipping information.
Copyright © 2020, Advanced Measurement Technology, Inc. All rights reserved.
*Princeton Applied Research is a registered trademark of Advanced Measurement Technology, Inc. All other trademarks used herein are the property of
their respective owners.