1 YEAR LIMITED WARRANTY
IF WARRANTY SERVICE IS NEEDED
Electrical Fireplace Basic Warranty
Our electrical fireplace is free from manufacturing and material defects for a period of one year
from date of purchase, subject to the following conditions and limitations.
1. This electric fireplace must be installed and operated at all times in accordance with the
installation and operating instructions furnished with the product, Any unauthorized repair,
alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the
purchase was made through an authorized supplier of the company.
3. The warranty is limited to the repair or replacement of parts found to be defective in material
or workmanship, provided that such part(s) have been subjected to normal conditions of use
and service, after said defect si confirmed by the Company’s inspection.
4. The Company may, at its discretion, fully discharge all obligation with respect to this warranty
by refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising
from defective part(s),repair, replacement, or otherwise of same, will not be covered by this
warranty, nor shall the Company assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or
consequential loss or damage arising out of the use, or inability to use the product, except as
provided by law.
7. All other warranties-expressed of implied-with respect to the product, its components and
accessories, or any obligation/liabilities on the part of the Company are hereby expressly
included.
8. The Company neither assumes, nor authorizes any third party to assume, on its behalf, any
other liabilities with respect to the sale of our product.
9. The warranties as outlined within this document do not apply to non our accessories used in
conjunction with the installation of this product. This warranty is void if :
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
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Do NOT return this product!
Contact Us!
Make sure you have sales receipt, location of purchase
and the model/serial number of your product.
Contact our friendly customer service team first for help.
