Allegro MX User Guide Supplement
May 30, 2012
Page 4 of 4
FAQs
Why does a message display on my computer stating the USB driver could
not be found when I try to charge the RFID reader?
1
How long should the battery be charged in the RFID reader?
Charge the RFID reader for at least 2 hours before using it for the first time.
Subsequent recharging typically takes 1 to 1-½ hours maximum. Charge the
battery using the provided USB cable connected to a USB port on your
computer. You can also charge the RFID reader using a USB wall charger with
the provided USB cable.
How long can I use the RFID reader before it needs recharging?
Depending on usage the battery typically lasts between 10 to 12 hours.
The device status LED flashes green, yellow, or red indicating battery
power status as follows:
flashing green = good battery
flashing yellow = medium battery
flashing red = low battery
2
3
How do I reset the RFID reader?
If the RFID reader is unresponsive or a Bluetooth partnership cannot be
established, perform a device reset. Press and hold the power button and
the action button simultaneously for at least 3 seconds. While holding
both buttons, the reading status and device status LEDs display a solid
cyan color. When both of these LEDs turn off the RFID reader has
performed a reset. Release both buttons.
4
If Windows is unable to locate the USB driver required for communication with the
RFID reader, download and install the USB driver labeled
IDBLUE.HF USB Driver
from the IDBlue website at the following web address:
http://idblue.com/support/drivers-software
