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SECTION V
WARRANTY INFORMATION
A. RETURNING WARRANTY CARDS
Before any dryer leaves the
ADC
factory test area, a warranty card is placed on the back side of the main door
glass. These warranty cards are intended to serve the customer where we record the individual installation date
and warranty information to better serve you should you file a warranty claim.
If a warranty card did not come with your dryer, contact the
ADC
Warranty Department or the
ADC
Service
Department at (508) 678-9000.
IMPORTANT:
A separate warranty card
must be
completed and returned for each individual dryer.
NOTE:
Be sure to include the installation date when returning the warranty card(s).
B. WARRANTY
For a copy of the
ADC
commercial warranty covering your particular dryer(s), contact the
ADC
reseller from
whom you purchased the equipment and request a dryer warranty form. If the reseller
cannot
be contacted or
is unknown, warranty information can be obtained from the factory by contacting the
ADC
Warranty Department
at (508) 678-9000.
NOTE:
Whenever contacting the
ADC
factory for warranty information, be sure to have the dryer’s
model number
and
serial number
available so that your inquiry can be handled in an
expeditious manner.
C. RETURNING WARRANTY PARTS
ALL
dryer or parts warranty claims or inquiries
should be
addressed to the
ADC
Warranty Parts Department.
To expedite processing, the following procedures
must be
followed:
1. No parts are to be returned to
ADC
without prior written authorization (“Return Material Authorization”
[R.M.A.]) from the factory.
NOTE:
An R.M.A. is valid for only thirty (30) days from date of issue.
The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned part(s),
must be
included inside the package with the failed merchandise.
