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page 4           

R30K Control Owners Manual

4209-38     04/25/17

 

 

Technical Support:  1-425-951-1120   

1-800-363-0251 

 

[email protected]

17683 128th Place NE, Bldg C
Woodinville, WA  98071   USA
Phone 1-425-951-1120
          

  

1-800-363-0251

email   [email protected]

The Troubleshooting Guide below is meant as a general aid only.  There are no user serviceable parts in the generator.  

All repairs should be performed by a qualifi ed service person.  For additional assistance or to fi nd the factory authorized 

service person nearest you, call Technical Support.

  SECTION 3: TROUBLESHOOTING GUIDE

SYMPTOMS

PROBABLE CAUSES

ACTION TO BE TAKEN

Control "ON"

(Control Lighted)

No Steam

No water to generator

or

Control circuit is faulty

or

Generator is faulty

1. Wait at least 10 minutes after turning on control and generator

2. Verify that the water is on

3. Verify that the generator's drain valve is closed

4. If the above steps do not disclose the problem, turn off  the 

    generator's circuit breaker and contact Support

Control "OFF"

(Control light "OFF"

Unit makes steam

Control circuit faulty

or

Generator is faulty

1. Turn off  the generator's circuit breaker and contact Support 

Water runs out steam head

Generator is faulty

1. Turn off  the water to the generator's and the generator's circuit 

    breaker and contact Support 

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