Amer WAP223NC, Quick Install Manual

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QIG 2012
Appendix 1 – AP Status Levels
The AP has multiple CloudCommand status levels which enable you to
monitor its real ‐ time condition and activity. View an AP’s status log in
the “ Access Points ” section of the CloudCommand dashboard. Six status
levels:
Registered: AP was successfully registered but has not yet connected to
CloudCommand.
Starting: The initial configuration is occurring. It requires several minutes, during
which time the AP is offline and unable to broadcast. The status should progress
from “Starting” to “OK.” Starting may occur for multiple reasons, including device
management and settings changes.
OK/OK

: AP is operational. An upward arrow indicates that the AP is currently
communicating with the CloudCommand Server. It is normal behavior.
Upgrading: The AP is executing a firmware upgrade. DO NOT DISCONNECT from
power or Internet connection.
NetDegraded: Network connectivity to the Internet is poor. The AP operates
properly, but responsiveness may be delayed. If conditions improve, the status
reverts to “OK.”
Unmanageable: AP is not communicating properly with the CloudCommand service
for over 4 minutes although it is still operational. The AP is not disconnected.
However, management is unavailable. If the AP moves to this state the first time it
is connected, it may indicate your firewall settings may needs to be adjusted. This
state if reached after a period of proper operation may indicate issues with your
Internet service or hardware problems such as a failed switch or router.
Disconnected: AP is not communicating with the CloudCommand site. Reasons
include no Internet connectivity or improper firewall configurations.
Additionally, the hardware unit has two status levels. When its halo
glows green, it is operational. When it glows/flashes amber, there is a
connectivity issue.