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6.2.2  Disclaimer

AMD Customer Care for Graphics Products will work to resolve your issue and help

you to get your product up and running. If your issue is not resolved, our technicians

will determine whether the difficulty you are experiencing is the result of the product,

whether your product contains a defect, and whether your product is under

warranty.

AMD Customer Care is unable to assist with refunds, returns, or exchange-

specific inquiries. If resolving the problem being experienced is critical to your

decision to keep the product, it is your responsibility to ensure that you know

and are within the period of time your reseller will allow for refunds, returns,

or exchange.

AMD is not responsible for any expense incurred accessing Customer Care. It is

expected that customers will review the expense associated with the available

support options and will choose the method that best meets their needs and

budget.

AMD Customer Care reserves the right to limit support options for products that

are not registered or are reaching end of life.

6.3  International Compliance Information

This section details the worldwide compliance information for this product, which is

manufactured to be compliant in the regions where it is sold.
AMD products are either Class A or Class B compliant and are indicated accordingly

on the compliance label for each product. The following regulatory information

applies to Class A and Class B products.
Any modifications to this device or its usage in an open chassis if not expressly

approved by Advanced Micro Devices, Inc. may impact its compliance.

6.3.1  FCC Compliance Information (USA)

Class A

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

conditions: (1) this device may not cause harmful interference and (2) this device must

accept any interference received, including interference that may cause undesired

operation.

Note:

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are design to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with

manufacturer's instructions, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case, the user will be required to correct the

interference at his own expense.

20 Reference

AMD Radeon™ R9 285 Series Graphics

© 

2014

 Advanced Micro Devices, Inc.

Summary of Contents for Radeon R9 285 Series

Page 1: ...AMD Radeon R9 285 Series Graphics User Guide Owner s Manual Part Number 55038_enu_1 00...

Page 2: ...HDMI is a licensed trademark of HDMI Licensing LLC Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Linux is a registered trademark o...

Page 3: ...l warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding Caution Where applicable For continued protection against the risk of electric s...

Page 4: ...iv AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc...

Page 5: ...dditional Graphics Cards for AMD CrossFire 11 4 3 Enabling and Configuring AMD CrossFire 11 Chapter 5 Using the Catalyst Control Center Software 13 5 1 Catalyst Control Center Overview 13 5 2 Starting...

Page 6: ...KC Certification Information Korea 24 6 3 7 BSMI Certification Information Taiwan 24 6 3 8 C Tick Australia and New Zealand 25 6 3 9 Product Environmental Compliance 25 6 3 10 Waste Electrical and Ele...

Page 7: ...ere must be enough room on the motherboard to provide at least one empty slot between the two graphics cards AMD Athlon or Intel Pentium 4 CPU 600 watt or better power supply with two 6 pin PCIe power...

Page 8: ...d 102 part number on the graphics card are required for registration and free support They are located on a sticker on the back of the card The emphasized numbers in bold are required for registration...

Page 9: ...ff and disconnect your computer system 3 If needed remove any old graphics card s 4 Install the new graphic card 5 Reassemble and connect your computer system and display s 6 Start the computer system...

Page 10: ...the graphics card with the slot 7 Make sure that all cables are moved out of the way and press the graphics card firmly in the slot until it is fully seated 8 Fasten the graphics card securely to the...

Page 11: ...small but important programs that enable an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and c...

Page 12: ...6 Hardware and Software Installation AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc...

Page 13: ...eon R9 285 Series Display Connections 1 DisplayPort DP connection Carries video and audio signals to DisplayPort compliant devices 2 HDMI connection Type A Carries video and audio signals to HDMI comp...

Page 14: ...connections when available Table 3 1 Display Configurations Display Configuration Connection Options CRT VGA display DVI D DVI I connection with DVI D to VGA DVI I to VGA adapter DisplayPort connectio...

Page 15: ...D dual link DVI D dDVI I dual link DVI I Table 3 2 Sample Display Configurations Sample Display Configuration dDVI I Connector dDVI D Connector DP Connector HDMI Connector Total Output DP 6 6 display...

Page 16: ...Use the Control Center software application to configure the new display 10 Display Configuration AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc...

Page 17: ...r system builder or OEM to confirm that your system has an adequate power supply Each AMD Radeon R9 285 Series graphics card must be separated by at least one empty expansion slot For installation ins...

Page 18: ...nabled by unlocking them Use AMD Catalyst Control Center to change your display setup and AMD CrossFire settings as needed For more information see the context sensitive help system that comes with th...

Page 19: ...s to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application The following is a...

Page 20: ...ng the command amdcccle Run the command sudo amdcccle and provide the superuser password when prompted Run the command amdxdg su c amdcccle and provide the superuser password when prompted Note Certai...

Page 21: ...system opens to provide context sensitive help for the current page or general usage information Using the Catalyst Control Center Software 15 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series...

Page 22: ...16 Using the Catalyst Control Center Software AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc...

Page 23: ...e knowledgebase article GPU 59 How to Install AMD Graphics Hardware 6 1 1 2 The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal powe...

Page 24: ...installation on a Windows OS the screen goes blank The software is still installing Wait 20 30 minutes to make sure the software has finished installing and then restart the computer 6 1 1 6 Applicati...

Page 25: ...y resolution is missing unavailable in AMD Catalyst Control Center AMD FirePro Control Center Make sure that The desired resolution is supported for the display being used The graphics driver has been...

Page 26: ...here it is sold AMD products are either Class A or Class B compliant and are indicated accordingly on the compliance label for each product The following regulatory information applies to Class A and...

Page 27: ...ed by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separ...

Page 28: ...Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Method...

Page 29: ...h case the user may be required to take corrective actions VCCI V 3 Class B Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television r...

Page 30: ...ongful sale or purchase has been made it is asked that a change to household use be made KN22 and KN24 Class B Translation Class B Equipment Household purpose info telecommunications equipment As this...

Page 31: ...lass B CNS13438 6 3 8 C Tick Australia and New Zealand ACMA Australian Communications and Media Authority Radiocommunications Act 1992 Australia per notices of section 182 AS NZS CISPR 22 6 3 9 Produc...

Page 32: ...oduct Environmental Compliance on the AMD Web site 6 3 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc...

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