background image

7.1.1.5   The computer boots up but there is no display.

Verify that the monitor is connected properly to the computer and a power supply.
If a DisplayPort adapter, passive dongle, or active dongle is used, visit 

www.amd.com/

eyefinity

 and make sure it appears on AMD's listing of AMD Eyefinity Multi-Display

Ready or AMD Eyefinity Multi-Display Verified adapters/dongles.
If your motherboard has on-board graphics capabilities, you may need to disable

them. Consult your motherboard documentation for more information.

Note:

Some manufacturers do not allow the on-board graphics to be disabled or to

become the secondary display.

7.1.1.6  During software installation on a PC with the Windows Vista® OS, the screen
goes blank

The software is still installing. Wait 20–30 minutes to make sure the software has

finished installing and then restart the computer.

7.1.2  Troubleshooting AMD CrossFire™

The following are suggested solutions for common AMD CrossFire™ troubleshooting

issues.

7.1.2.1  Change Motherboard BIOS Settings

Some motherboards may have a system BIOS option to switch between single and dual

PCIe slot support. The default setting may be single slot support. Refer to the

motherboard’s manual for information to enable dual PCIe slot support.
For more information see the AMD CrossFire Web page at 

sites.amd.com/us/game/

technology/Pages/crossfirex.aspx

.

7.1.2.2  Use Graphics Cards with Different Amounts of Memory

In some AMD CrossFire configurations, graphics cards with different amounts of

memory can by used; however, restarting your computer is required after enabling

AMD CrossFire. This will cause AMD CrossFire to reduce the amount of memory on

the card with the most amount of memory to match the memory size of the graphics

card with the least amount of memory.
Clicking 

OK

 to the memory mismatch error message will restart your computer.

Note:

When disabling AMD CrossFire you will be given the option to restart your

computer to restore the original graphics memory size or continue with the reduced

memory size.

7.1.2.3  Card Reversal Recommended

A recommendation message to reverse the graphics card positions may appear if the

primary graphics card is not installed into the primary PCIe slot. Although

AMD CrossFire can be enabled, performance may be improved by reversing the

graphics cards in the computer.
See your motherboard's manual to determine which is the primary PCIe slot.

26 Reference

AMD Radeon™ HD 7750/7770 Graphics

© 

2012

 Advanced Micro Devices, Inc.

Summary of Contents for Radeon HD 7750

Page 1: ...AMD Radeon HD 7750 7770 Graphics User Guide Part Number 51391_enu_1 0...

Page 2: ...combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium HDMI is a licensed trademark of HDMI Licensing LLC...

Page 3: ...e Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding Caution For continued protection against the risk of electric shock and...

Page 4: ...iv AMD Radeon HD 7750 7770 Graphics 2012 Advanced Micro Devices Inc...

Page 5: ...ter 3 Software Installation 9 3 1 AMD Drivers and Software 9 3 2 Installing the AMD Catalyst Software Suite Windows OS 9 Chapter 4 Display Configuration 11 4 1 AMD Radeon HD 7750 7770 Connections 11 4...

Page 6: ...Canada Compliance Statement Canada 31 7 3 3 CE Compliance Information European Union 31 7 3 4 Electrical Safety 31 7 3 5 VCCI ITE Compliance Information Japan 32 7 3 6 KC Certification Information Ko...

Page 7: ...ne 16 lane graphics slot available on the motherboard AMD Athlon or Intel Pentium 4 CPU Power supply requirements AMD Radeon HD 7750 A 400 watt or better power supply AMD Radeon HD 7770 A 450 watt or...

Page 8: ...att or better power supply AMD Radeon HD 7770 A 600 watt or better power supply with two 6 pin power connectors Certified system cases with good airflow and cooling highly recommended For an up to dat...

Page 9: ...ck Change Remove Use the wizard that appears to remove the current display driver 4 Turn off the system after the driver has been removed Note If the previously installed graphics card has any additio...

Page 10: ...ws 7 click System and Security and then Device Manager under the System group 4 Expand Display Adapter and then right click the driver for the graphics card you are replacing 5 In the shortcut menu th...

Page 11: ...1 Start the computer and then uninstall the old graphics driver 2 Turn off the computer and then remove the old card 3 Install the new card and then connect the monitor 4 Start the computer and then i...

Page 12: ...te the appropriate bus slot and if necessary remove the corresponding metal backplate cover s Make sure all internal cables are clear of the slot Note If you cannot find a bus slot to match the card y...

Page 13: ...fan and then replace the computer cover 10 Reconnect any cables you have disconnected during installation and then plug in the computer s power cord 11 Turn on the monitor and then the computer If you...

Page 14: ...8 Hardware Installation AMD Radeon HD 7750 7770 Graphics 2012 Advanced Micro Devices Inc...

Page 15: ...ous drivers that are on your system even if they are for the same graphics card Always start fresh 3 2 Installing the AMD Catalyst Software Suite Windows OS To install or remove software you must have...

Page 16: ...press installation Custom installation allows you to select individual software components for installation Tip If the installer fails to install the driver or you have a software conflict you can dow...

Page 17: ...hics card 4 1 AMD Radeon HD 7750 7770 Connections The following figures show the display connections that are available on your AMD Radeon HD 7750 7770 graphics card Note The baseplate may not appear...

Page 18: ...e Adapters not provided with your graphics card can be purchased directly from AMD s Web site or through your local AMD resellers Table 4 1 Supported Display Configurations Display Connections CRT ana...

Page 19: ...ality for up to six displays using any combination of the following Any number of DisplayPort connections You can connect more than one display to a DisplayPort connection using a daisy chain configur...

Page 20: ...and in the shortcut that appears click Properties The Display Properties dialog appears 2 Click the Settings tab and then select the screen resolution and color depth that best suit your requirements...

Page 21: ...ill always be the primary display additional monitors will be designated as secondary d Click Extend my Windows desktop onto this monitor e Set the Screen Resolution and Color Quality as appropriate f...

Page 22: ...16 Display Configuration AMD Radeon HD 7750 7770 Graphics 2012 Advanced Micro Devices Inc...

Page 23: ...om us game technology Pages crossfirex aspx 5 2 Installing AMD CrossFire Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slo...

Page 24: ...orresponding back panel cover 6 Align the new graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is fully seated Tip For optimal performance in...

Page 25: ...ge interconnect between cards remove the protection tags from the ends of the AMD CrossFire interconnect before using it to connect the cards Caution Always handle the AMD CrossFire bridge interconnec...

Page 26: ...ssFire Bridge Interconnect Protection Tag Figure 5 3 AMD CrossFire Installation 1 AMD CrossFire graphics cards 2 Interconnect 20 AMD CrossFire Technology AMD Radeon HD 7750 7770 Graphics 2012 Advanced...

Page 27: ...under the following groups Standard View Performance or Gaming Performance Advanced View Performance or Gaming 2 From the GPU selection menu at the top of the page select the desktop associated with...

Page 28: ...22 AMD CrossFire Technology AMD Radeon HD 7750 7770 Graphics 2012 Advanced Micro Devices Inc...

Page 29: ...ttings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application The following is a list of common configuration task...

Page 30: ...ble with the Control Center software application provides detailed usage information and tips for configuring your AMD product The help system also provides conceptual information on the technologies...

Page 31: ...process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard 7 1 1 3 No display on power up This may be an SBIOS issue Replace the old card...

Page 32: ...be single slot support Refer to the motherboard s manual for information to enable dual PCIe slot support For more information see the AMD CrossFire Web page at sites amd com us game technology Pages...

Page 33: ...rossFire systems 7 1 2 7 Video Displays Flicker During System Startup This is normal during AMD CrossFire startup 7 1 2 8 AMD CrossFire Disabled after Swapping Moving Cards If you change the AMD Cross...

Page 34: ...7 1 3 6 The CRT display is green The system is in component output mode Restart the computer with only the CRT monitor connected 7 1 3 7 TVs monitors connected cannot be enabled If TVs and or monitors...

Page 35: ...fic inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your responsibility to ensure that you know and are within the period of time your resel...

Page 36: ...that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installat...

Page 37: ...cause radio interference in which case the user may be required to take adequate measures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance cha...

Page 38: ...is product complies with the PCI Express 300W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available 7 3 5 V...

Page 39: ...3 7 3 6 KC Certification Information Korea Class A Translation Class A Equipment Business purpose info telecommunications equipment As this equipment has undergone EMC registration for business purpos...

Page 40: ...esidential area KN22 and KN24 7 3 7 BSMI Certification Information Taiwan Class A Translation This is a Class A Information Product when used in residential environment it may cause radio frequency in...

Page 41: ...imilar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compliance on...

Page 42: ...36 Reference AMD Radeon HD 7750 7770 Graphics 2012 Advanced Micro Devices Inc...

Reviews: