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3D Client is Active

You will not be able to start AMD CrossFireX if a 3D application, game, or video

playback, such as a DVD movie, is running.
Close all open 3D applications, games, and movie player applications, and then enable

AMD CrossFireX.

AMD CrossFireX™ is Currently Unavailable

This error has occurred because AMD CrossFireX did not correctly detect your

graphics hardware or there is a problem with the software.

Check that the graphics cards are installed correctly.

Check that the interconnect cable, if applicable, is installed correctly.

Close all running 3D applications.

Check that the AMD CrossFireX mode is set to Software in the Control Center

application. (The AMD Radeon HD 6990 can only use AMD CrossFireX technology

in software mode.)

Reinstall the Control Center software application and drivers.

Screen Rotation is Unavailable or Does Not Work

Screen rotation is not an available feature on AMD CrossFireX systems.

Video Displays Flicker During System Startup

This is normal during AMD CrossFireX startup.

AMD CrossFireX™ Disabled After Swapping/Moving Cards

If you change the AMD CrossFireX configuration by moving the graphics cards to

different slots on the motherboard, disable AMD CrossFireX and restore factory

default settings in the Control Center software application first. Once the cards have

been swapped, enable AMD CrossFireX. This ensures the new configuration is

detected by the computer.

HDTV/HDTV Adapter Troubleshooting

The following troubleshooting tips may help if you experience problems with HDTV.
More troubleshooting information can be found on the AMD Web site. Please visit

amd.com

 and select 

Customer Care

.

The colors on the TV display are incorrect.

Ensure that the connections between the component video adapter and the HDTV are

correct.

There is no display on the TV.

The TV will not display anything until Windows starts; this may take several minutes.
Make sure the TV is set to YPbPr input.

Reference  25

© 

2011

  Advanced Micro Devices, Inc.

AMD Radeon™ HD 6990

Summary of Contents for Radeon HD 6990

Page 1: ...AMD Radeon HD 6990 User Guide Part Number 137 41882 11...

Page 2: ...perience and combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium Blu ray Disc is a licensed trademark o...

Page 3: ...eference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding Caution For continued protection against the risk of electric sh...

Page 4: ...iv AMD Radeon HD 6990 2011 Advanced Micro Devices Inc...

Page 5: ...Software Installation 9 3 1 AMD Drivers and Software 9 3 2 Installing the AMD Catalyst Software Suite Windows OS 9 Chapter 4 Display Configuration 11 4 1 AMD Radeon HD 6990 Connections 11 4 2 Display...

Page 6: ...2 Industry Canada Compliance Statement Canada 28 7 3 3 CE Compliance Information European Union 28 7 3 4 Electrical Safety 29 7 3 5 Waste Electrical and Electronic Equipment WEEE Directive Compliance...

Page 7: ...upplies see support amd com us certified power supplies AMD CrossFireX Requirements Minimum requirements for installing an additional graphics card for AMD CrossFireX configuration AMD CrossFireX cert...

Page 8: ...reparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 On the Windows taskbar click Start Control Panel and then double click Ad...

Page 9: ...the Category View of the Control Panel do one of the following For Windows Vista click System and Maintenance and then Device Manager For Windows 7 click System and Security and then Device Manager u...

Page 10: ...4 Getting Started AMD Radeon HD 6990 2011 Advanced Micro Devices Inc...

Page 11: ...en remove the old card 3 Install the new card and then connect the monitor 4 Start the computer and then install the new drivers and software 5 Restart the computer Installing the First Card for this...

Page 12: ...ng Position 1 High performance BIOS BIOS2 Position 2 shipping position Factory default BIOS BIOS1 Your graphics card is now ready to be installed Installing the Graphics Card 1 Turn off the computer m...

Page 13: ...s Note If applicable before installing a card that requires a supplementary power connection make sure your existing power supply has such a connection available Tip The location of power connections...

Page 14: ...nstalled the graphics card the computer should start normally Proceed to install the software and drivers for your AMD Radeon HD 6990 graphics card 8 Hardware Installation AMD Radeon HD 6990 2011 Adva...

Page 15: ...y previous drivers that are on your system even if they are for the same graphics card Always start fresh Installing the AMD Catalyst Software Suite Windows OS To install or remove software you must h...

Page 16: ...the Express installation Custom installation allows you to select individual software components for installation Tip If the installer fails to install the driver or you have a software conflict you...

Page 17: ...ini DisplayPort DP connection Carries video and audio signals to DisplayPort compliant devices 2 Mini DisplayPort DP connection Carries video and audio signals to DisplayPort compliant devices 3 Mini...

Page 18: ...a DisplayPort connection to a non DisplayPort display using non DisplayPort signals Adapters not provided with your graphics card can be purchased directly from AMD s Web site or through your local AM...

Page 19: ...onnection using a daisy chain configuration or a hub via the DisplayPort v1 2 standard The following table shows some examples of multi display configurations A indicates an active adapter is used and...

Page 20: ...connection from your AMD Radeon graphics card and tighten the thumbscrews if there are any 3 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your dis...

Page 21: ...as well as the ability to bookmark pages by pinning them within the application More information on the application and its available features are available through the comprehensive Control Center he...

Page 22: ...ol Center application 2 Choose one of the following options Set the mouse focus to the application window by clicking the window and press F1 on your keyboard Click the Help button shown as a question...

Page 23: ...CrossFireX Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty Note C...

Page 24: ...o remove the corresponding back panel cover 6 Align the new graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is fully seated Tip For optimal...

Page 25: ...protection tags from the ends of the AMD CrossFire interconnect and connect the cards Caution Always handle the AMD CrossFire bridge interconnect by the connector only Do not push or pull on the flexi...

Page 26: ...MD CrossFire Bridge Interconnect Protection Tag Figure 6 3 AMD CrossFire Installation 1 AMD CrossFire graphics cards 2 Interconnect 20 AMD CrossFireX Technology AMD Radeon HD 6990 2011 Advanced Micro...

Page 27: ...igate to the AMD CrossFireX Configuration page located under the following groups Standard View Performance or Gaming Performance Advanced View Performance or Gaming If you are using an AMD FirePro gr...

Page 28: ...the GPU Accelerated Physics feature might be automatically disabled for all cards and displays in the configuration except those used by AMD CrossFireX 22 AMD CrossFireX Technology AMD Radeon HD 6990...

Page 29: ...t process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard No display on power up This may be an SBIOS issue Replace the old card and th...

Page 30: ...e single slot support Refer to the motherboard s manual for information to enable dual PCIe slot support For more information see the AMD CrossFireX Web page at sites amd com us game technology Pages...

Page 31: ...ure on AMD CrossFireX systems Video Displays Flicker During System Startup This is normal during AMD CrossFireX startup AMD CrossFireX Disabled After Swapping Moving Cards If you change the AMD CrossF...

Page 32: ...tion The CRT display is green The system is in component output mode Restart the computer with only the CRT monitor connected TVs monitors connected cannot be enabled If TVs and or monitors connected...

Page 33: ...unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your responsibility to ensure th...

Page 34: ...Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is con...

Page 35: ...ion Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C This product complies with the PCI Express 300...

Page 36: ...usehold purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area BSMI Certificat...

Page 37: ...SPR 22 2006 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU R...

Page 38: ...32 Reference AMD Radeon HD 6990 2011 Advanced Micro Devices Inc...

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