AMD ATI Radeon HD 5850, User Manual

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1. Open Catalyst Control Center in the Advanced view.
2. Choose one of the following options:
➭
Press the F1 key at any time to get specific help on the currently displayed
information.
➭
To browse the entire help contents, from either the Help or Options
▷
Help menu, choose Help Contents .
➭
To access AMD's Web site, from either the Help or Options
▷
Help menu,
choose Go to ATI.com .
Troubleshooting
Note: Some troubleshooting tips may not be applicable depending on the display
options supported by and configured for your card.
Graphics Card Installation Troubleshooting
For more advanced troubleshooting information, contact AMD Customer Care for ATI
products at ati.amd.com .
The graphics card doesn't fit any of the motherboard slots.
The graphics card needs to be exchanged for one with a bus that matches
the motherboard.
The computer beeps and the boot process stops.
Make certain that the graphics card is properly connected to the internal power supply
and the motherboard.
No display on power up.
This may be an SBIOS issue. Replace the old card and then try these possible solutions:
1. Check the motherboard manufacturer's Web site for an SBIOS update.
2. Turn off the on-board video.
The computer does not boot up properly.
Verify that the installation instructions were followed correctly.
Make certain that the graphics card is properly connected to the power supply and
the motherboard.
If using Windows operating system, restart your computer in Safe Mode. For
information on Safe Mode, consult the Windows documentation.
Check the system configuration utility for interrupt assignments.
The computer boots up but there is no display.
Verify that the monitor is connected properly to the computer and a power supply.
Reference 19
©
2010 Advanced Micro Devices, Inc. ATI Radeon™ HD 5850/5870