Amcrest IP8M-2496EB User Manual Download Page 1

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IP8M-2496EB/ IP8M-2496EW

8MP UltraHD Outdoor POE Bullet Camera

User Manual

Version 1.0.4

Revised April 18

, 2019

Summary of Contents for IP8M-2496EB

Page 1: ...IP8M 2496EB IP8M 2496EW 8MP UltraHD Outdoor POE Bullet Camera User Manual Version 1 0 4 Revised April 18th 2019...

Page 2: ...word 8 4 2 How to Setup the Camera 8 4 3 App Setup 9 4 4 Desktop Access Setup 14 4 5 Amcrest Cloud Desktop Setup 15 4 6 Web Access Setup AmcrestView com 16 5 Operation and Interface 16 5 1 Live 18 5 2...

Page 3: ...t using one of the following numbers Toll Free 888 212 7538 International Callers Outside of US 1 713 893 8956 USA 888 212 7538 Canada 437 888 0177 UK 203 769 2757 Email Amcrest Customer Support suppo...

Page 4: ...t the longevity of the camera s sensors Ensure that the camera is in a well ventilated area to prevent overheating 6 Operation and Maintenance Do not touch the camera sensor or lens directly To clean...

Page 5: ...ecording and can support search fast forwarded playback recorded searches and downloading of videos and screenshots Amcrest POE Bullet Cameras can also playback in slow motion backwards and frame by f...

Page 6: ...ction and installation of Amcrest POE Bullet Cameras 3 1 Installation Guide Follow the steps and use the diagram in this section to install the POE cameras Note Prior to installation ensure that the i...

Page 7: ...ed within the ball joint 8 Adjust the device to the desired position 9 Using a Philip s head screwdriver not included tighten the adjusting screw near the base of the camera to lock the camera in posi...

Page 8: ...e first time will prompt the user to change the password to the admin account 4 2 How to Setup the Camera To make your experience with your Amcrest camera easy and simple we ve provided multiple ways...

Page 9: ...st View Pro Both apps are free and available in the App Store and Google Play store Please note each app requires an iOS 6 0 or later version Android will require a 3 0 or later version OS to run thes...

Page 10: ...e Living Room Kitchen etc and tap Next to continue 5 Scan the QR code on the back side bottom of the camera or manually enter the camera s serial number into the Enter camera S N serial number field P...

Page 11: ...camera When all settings have been confirmed tap Finish For more information about the Amcrest Cloud app and its features visit amcrest com support 4 3 2 Amcrest View Pro Setup To add your PoE camera...

Page 12: ...e of the screen to begin adding your PoE device 3 Tap on Add Device to add a new device to your app 4 Tap on PoE Camera 5 Next select a connection type Since we will be setting up a basic P2P connecti...

Page 13: ...e View to continue Note You can tap on the icon to verify the password Note Android users tap on Scan QR Code to access the QR code reader 8 The app will prompt you to change the password Enter a pass...

Page 14: ...amera s IP address is it highly recommended to download our free Amcrest IP Config Tool software The Amcrest IP Config Tool can be downloaded at the following web page amcerest com downloads In the Al...

Page 15: ...n of letters and numbers Click OK when and allow the stream to load 4 5 Amcrest Cloud Desktop Setup Amcrest cameras can sync with Amcrest Cloud a service that stores recorded video streams to enable l...

Page 16: ...start up and initialize 2 Using Internet Explorer or Safari go to www AmcrestView com and register an account You will be required to activate your account by e mail double check your spam folder 3 On...

Page 17: ...case letters lowercase letters and numbers When opening the camera s interface the browser may prompt you to install a plugin The plugins are necessary for using the camera s interface Click install t...

Page 18: ...ifferent camera functions while in live mode See the table below for an explanation of the different functions available Button Function Name Function Description Optical Digital Zoom lick this button...

Page 19: ...k the mouse or click the ESC button to exit full screen mode Width Height Ratio This button allows the user to change the width height ratio for the live feed The options are Original and Adaptive Ori...

Page 20: ...se videos to their PC 5 Trim Panel This panel allows the user to trim playback video for download By specifying time stamps the user can trim down 6 Recorded Video Panel This panel allows the user to...

Page 21: ...ions to note in the Setup tab 1 Menu Bar The menu bar is composed of menu sections which when clicked display any menu items that fall under their category 2 Menu Items These menu items each open a di...

Page 22: ...You can use this function when the whole video is too dark or too bright Please note the video may become hazy if the value is too high The recommended value ranges from 40 to 60 Contrast This slider...

Page 23: ...turn the mirroring feature on or off Turning mirroring on will mirror the picture Flip This dropdown box allows the user to flip the video feed picture Flipping the picture is recommended only if the...

Page 24: ...n Manual This setting lets you select your shutter speed and have the gain adjust automatically Selecting customized range will let you both the shutter speed an adjust the gain manually 3D NR This ra...

Page 25: ...ws the user to select the white balance for the video feed The different options are Auto Sunny Night Outdoor and Customized Selecting customized opens a menu that allows the user to set specific red...

Page 26: ...ity of the camera The three options are Low Middle and High The higher the sensitivity the quicker the camera will change into another mode depending on the light levels D N Delay This dropdown box al...

Page 27: ...t the camera s IR lights to on and off positions based on Day Night conditions This setting is usually set by default within the camera To reset to default settings click the Reset Defaults button To...

Page 28: ...ow the user to set what basis the profile management settings run on There are 3 options Normal Full Time and Schedule Normal means that the system can be set to manually alternate between night and d...

Page 29: ...nd frame rate selected Bit Rate This dropdown box allows the user to select a bit rate Frame Interval This field allows the user to set the P frame amount between two I frames The value ranges from 1...

Page 30: ...ze By default the screenshot size is the same size as the video feed s resolution Quality This dropdown box allows the user to select image quality Quality is adjusted on a scale of 1 6 Interval This...

Page 31: ...ltiple lines of text as needed and the Text Alignment dropdown box allows the user to align the text either right or left To reset to default settings click the Reset Defaults button To refresh the pa...

Page 32: ...e camera 5 4 2 1 TCP IP The TCP IP menu item has two tabs TCP IP and P2P 5 4 2 1 1 TCP IP TCP IP stands for Transmission Control Protocol Internet Protocol and it is the language protocol that allows...

Page 33: ...ic For more information on this process please visit amcrest com staticIP MAC Address This field shows the camera s MAC address which is unique to this device This number is read only and is used to a...

Page 34: ...ra The Token ID can be used to manually enter the camera s information on a mobile or tablet device in case the QR code scanning feature cannot be used QR Code This image is a Quick Response QR code B...

Page 35: ...alue is 554 HTTPS This field enables the use of the HTTPS protocol for accessing the camera HTTPS Port This field designates the Hypertext Transfer Protocol Secure HTTPS port number The default value...

Page 36: ...on this screen For purposes of this guide AmcrestDDNS will be used AmcrestDDNS is a free DDNS service provided by Amcrest and it must be renewed every year A renewal reminder email will be sent to th...

Page 37: ...P MAC list To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 2 5 SMTP Email This screen allows fo...

Page 38: ...o alert and alarm emails sent by the camera Up to 3 email addresses can be entered in this field Interval This field allows the user to define in seconds how long the system should wait between sendin...

Page 39: ...the pencil button in the modify column for that line item o The sixth column shows the status of the protocol If the protocol was mapped successfully this field will say Mapping Succeeded o The seven...

Page 40: ...le Multicast functionality Multicast Address This field allows the user to enter a multicast address Port This field allows the user to enter a multicast port To reset to default settings click the Re...

Page 41: ...create certificate or download certificate from main window Setup Network Connection set the HTTPS port values and then check the box to enable HTTPS For more information on how to setup HTTPS in the...

Page 42: ...k Also periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen There are a total of 6 periods that can be set Anti Dither This field...

Page 43: ...the motion detection needs to reach to trigger an alarm The lower the threshold the more likely that motion will trigger an alarm To designate a zone click and drag the mouse over the area desired Whe...

Page 44: ...lick the Refresh button To save the settings click the Save button 5 4 3 1 2 Video Tampering This tab allows the user to modify video tamper settings Below is a screenshot of the Video Tamper tab Belo...

Page 45: ...This checkbox allows the user to enable the camera to take a snapshot when a video tampering alarm is triggered To reset to default settings click the Reset Defaults button To refresh the page click t...

Page 46: ...heckbox enables the Network abnormality trigger for the camera Record This checkbox allows the user to enable the camera to record video when a network abnormality is detected Record Delay This field...

Page 47: ...tivation and relay alarm activation should be Send Email This checkbox allows the user to enable the camera to send an email when illegal access is attempted To reset to default settings click the Res...

Page 48: ...nly footage when an alarm is activated Alarm recording is represented by the color red Video Recording Schedule To specify a video recording range first select the type of recording desired then click...

Page 49: ...pshots when an alarm is activated Alarm recording is represented by the color red Snapshot Recording Schedule To specify a snapshot range first select the type of snapshot desired then click and drag...

Page 50: ...days to designate as holidays Once a day is designated it can be customized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes To refresh the page click the Refre...

Page 51: ...D Card tab Below is an explanation of the fields on the SD Card settings tab Device Name This column designates the name of the SD card that is currently in the camera Status This column designates th...

Page 52: ...d allows the user to input the password used to login to the FTP server Remote Directory This field allows the user to specify a remote directory on the FTP to send the recorded media to Emergency Sto...

Page 53: ...his field allows the user to specify how many seconds before an event should be recorded Disk Full This dropdown box allows the user to designate what the camera should do when the disk is full There...

Page 54: ...This field allows the user to change the device s name Language This dropdown box allows the user to change the language used in the camera Video Standard This dropdown box allows the user to select...

Page 55: ...dropdown box and field allow the user to enter in the end time for DST Synchronize with NTP This checkbox allows the user to enable the camera s synchronization with an NTP server NTP Server This fiel...

Page 56: ...which user rights authorities are assigned to an account Add User This button allows the user to add a new user to the camera 5 4 5 3 Default Settings This screen allows the user to reset the camera...

Page 57: ...he user to enable the auto deletion of old files on the camera Manual Reboot This button allows the user to manually reboot the camera To refresh the page click the Refresh button To save the settings...

Page 58: ...mera for reference purposes 5 4 6 1 Version This screen allows the user to see various information about the camera s software versions as well as other information On this screen software version web...

Page 59: ...would like to pull remote logs from To save your settings click Save If you would like to refresh the screen to show applied settings click Refresh To set the screen back to its original default setti...

Page 60: ...this may be occurring The power input is not correct voltage The power cable connection is not secured correctly The firmware was upgraded incorrectly 2 Camera often automatically shuts down or stops...

Page 61: ...7 Web Access live view is only displaying a static picture Below are a few possible reasons why this may be occurring The network speed is not enough to transfer video data via web access The client P...

Page 62: ...hostnames addresses or other information Default Gateway The node on the computer network that the network software uses when an IP address does not match any other routes in the routing table DHCP D...

Page 63: ...t is a protocol used to easily connect devices to the internet Video Tamper Video Tamper refers to any major changes happening to the video feed such as it being blocked out interfered with or disconn...

Page 64: ...s device complies with Industry Canada s licence exempt RSSs Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interferenc...

Page 65: ...neous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use period EFUP period the toxic or hazardous substance or elements contai...

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