Amcrest IP2M-848E User Manual Download Page 1

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Amcrest IP2M-848E

2MP 4x Zoom PoE PTZ Camera

User Manual

Version 2.0.0

Revised June 28nd, 2016

Summary of Contents for IP2M-848E

Page 1: ...1 Amcrest IP2M 848E 2MP 4x Zoom PoE PTZ Camera User Manual Version 2 0 0 Revised June 28nd 2016...

Page 2: ...camera for the first time 12 4 2 2 Accessing your camera using multiple mobile devices 12 4 2 3 Configuring advanced settings on your camera 12 4 2 4 Using Amcrest Cloud for remote viewing storage and...

Page 3: ...emote Web Access Setup 39 4 7 2 Port Forwarding Remote Web Access Setup 40 4 8 NVR Access 41 5 Operation and Interface 42 5 1 Live 42 5 2 PTZ 44 5 3 Playback 45 5 4 Setup 47 5 4 1 Camera 48 5 4 1 1 Co...

Page 4: ...72 5 4 4 Storage 75 5 4 4 1 Schedule 75 5 4 4 2 Destination 78 5 4 4 3 Record Control 80 5 4 5 System 81 5 4 5 1 General 81 5 4 5 2 Manage Users 83 5 4 5 3 Restore Factory Settings 84 5 4 5 4 Import E...

Page 5: ...5 Glossary of Terms 92 FCC Statement 94 Appendix A Toxic or Hazardous Materials or Elements 95...

Page 6: ...est support please do one of the following Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 212 7538 International Callers O...

Page 7: ...ems caused by unauthorized modifications or user attempted repair 5 Environment The camera should be kept in a cool dry place away from direct sunlight flammable materials explosive substances etc Thi...

Page 8: ...tely from a wide variety of internet connected devices including PCs iPhones iPads Android tablets and Android phones Cloud Storage Functionality The Outdoor PTZ w 4x Optical Zoom network camera is ab...

Page 9: ...9 2 Device Overview The diagram below shows the camera s front profile...

Page 10: ...cal Zoom network camera 3 1 Connection Guide The camera initially should be connected via the following method The IP2M 848E uses a POE cable for internet access as well as to power the camera 3 2 Ins...

Page 11: ...efault Username and Password To login to the system for the first time use one of the following default username password combinations Once you ve successfully logged in it is highly recommended to ch...

Page 12: ...3 3 using your other devices 4 2 3 Configuring advanced settings on your camera If you would like to configure your camera to enable advanced features such as motion detection e mail alerts FTP image...

Page 13: ...e the same interface The App Interface may differ slightly from the screenshots below as updates are released Below you ll find instructions on how to set up your camera as well as instructions on how...

Page 14: ...14 2 From the home screen tap the icon in the top right corner to open the Device List 3 Tap the Add Device button 4 Tap PoE Camera 5 Tap P2P Setup...

Page 15: ...6 Scan the QR code from the sticker on your camera 7 Double check to ensure that your S N Serial Number is entered correctly then tap Next Note The default username is admin and the default password i...

Page 16: ...erlap the regular recordings and classify each motion triggered recording as a motion event for your convenience when searching There are a lot of customization options for motion detection that can b...

Page 17: ...n the top left corner to open the main menu 2 Tap Configuration Center to open the Configuration Center 3 Tap Motion Detect to open the motion detection settings menu 4 Select the camera that you want...

Page 18: ...ening when it s happening There are several options for configuring exactly how you receive these notifications or alerts through your smartphone as well as options for what type of events trigger a n...

Page 19: ...19 1 From the home screen tap the icon in the top left corner to open the main menu 2 Tap Push Notifications to open the Push Notifications settings menu...

Page 20: ...story of past push notifications 4 Select the camera that you want to modify push notification settings for 5 Tap your camera s toggle switch to activate push notifications and configure settings 6 Fr...

Page 21: ...mmended that you create a brand new email preferably a Gmail account to use and configure for email alerts This will not mean that you have to use and log into two separate emails because you can forw...

Page 22: ...You can specify in seconds the Interval how long the camera should wait between sending emails 5 Start by selecting your email provider Continue by entering your email address in the Username field f...

Page 23: ...red in section 4 7 It is important to configure and familiarize yourself with local access before attempting remote access Keep in mind that any user can have both local and remote access simultaneous...

Page 24: ...our web browser of choice and go to www amcrest com support 2 Then hover over the Support tab up top and choose Downloads from the dropdown 3 This brings you to the downloads page Click the IP Config...

Page 25: ...llow this program to make changes to your computer with a pop up window click Yes 6 Once you see the first page of the installer wizard click Next to continue 7 On the next page check the box next to...

Page 26: ...ck Allow access 9 This brings you to the main screen of Amcrest IP Config Software Your camera will automatically be found on your network and appear in the list if properly connected with an Ethernet...

Page 27: ...net Explorer yourself and type that into the search bar to get to the login screen Typing your IP address directly into the search bar will look something like this 4 4 2 Installing the Amcrest browse...

Page 28: ...irst initial choice to setup your camera only items 2 and 3 of this list need to be true 2 You have located your camera s IP address 3 You have installed the Amcrest browser plugin If you did not foll...

Page 29: ...would like to watch a video on how to setup the Outdoor PTZ w 4x Optical Zoom camera for local access on a computer laptop go to http www amcrest com videos click the Videos tab then watch the video...

Page 30: ...oid to add more cameras play recordings and view your camera live from anywhere 6 For additional assistance please contact us at www amcrest com or give us a call at 1 888 212 7538 Step by step video...

Page 31: ...e you will need to click the Download Now button 4 You will be prompted by the browser to install the plugin Click Run 5 You may be prompted to verify this download This software is not harmful to you...

Page 32: ...ther notification from your browser asking you to allow this plugin on this web page Click the small arrow next to Allow then click Allow for all websites 10 Another popup will appear asking you to al...

Page 33: ...t to set up your camera 1 On the main login screen www amcrestview com click the Register Now button 2 You will be taken to the registration form Enter your Username Password then Confirm Password typ...

Page 34: ...n Successful message and a confirmation email will be sent to you Check your email and click the confirmation email from AmcrestView com 4 Once you ve opened the email click the confirmation link insi...

Page 35: ...wn confirmation that your account has been activated Click Go to Login 6 You will be taken back to the login screen Enter your new AmcrestView com username and password then click Login 7 A popup will...

Page 36: ...hen fill in the S N serial number this can be found on the sticker attached to the bottom of your camera or through the web interface click the i icon in the top bar then click Version Enter your user...

Page 37: ...er will give you a notification asking you to allow popups from AmcrestView com Click Options for this site then click Always allow 12 You will be taken to the live view page and given a notification...

Page 38: ...dded cameras to see their live feeds In the top right panel there is a channel list Click the small square icon to enable your feed for an added camera to see the video feed Click the S to change it t...

Page 39: ...the Connections menu item on the left hand menu and ensure that the HTTP port has changed 7 Click the DDNS menu item on the left hand menu pick Amcrest DDNS from the drop down box click the checkbox...

Page 40: ...Static 8 Write down the IP Address that is currently in the IP address field 9 Click the Save button 10 Using the left hand menu go to the Connection menu and write down the TCP UDP and HTTP port numb...

Page 41: ...t working please contact Amcrest Support via one of the following options Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 2...

Page 42: ...ell as all of the operations the camera can perform The main interface of the camera contains 6 major tabs on the top of the screen By default the interface opens on the Live tab 5 1 Live The Live tab...

Page 43: ...e camera s speaker is shut off in order to keep audio quality high Help Click this button to open a window that details the buttons and functions shown on this screen Section 3 This bar allows the use...

Page 44: ...panel allows the user to position the camera in different ways Below is a screenshot of the PTZ control panel The arrows on the PTZ control panel allow the user to move the camera s position in a spe...

Page 45: ...umber and then click the Add button Click Del to delete the current preset Click Go To to access a preset Tour allows the user to string multiple presets together To create and manage tours follow the...

Page 46: ...n download these videos to their PC 5 Trim Panel This panel allows the user to trim playback video for download By specifying time stamps the user can trim down 6 Recorded Video Panel This panel allow...

Page 47: ...tems that fall under their category 2 Menu Items These menu items each open up a different menu that allows the user to change specific settings for the camera 3 Menu Tab These tabs open up menu optio...

Page 48: ...value here the bright section and the dark section of the video will be adjusted accordingly You can use this function when the whole video is too dark or too bright Please note the video may become h...

Page 49: ...the video feed The different options are Auto Sunny Night Outdoor and Customized Selecting customized opens a menu that allows the user to set specific red or blue values Day Night This dropdown box a...

Page 50: ...ent settings run on There are 3 options Normal Full Time and Schedule Normal means that the system can automatically alternate between night and day based on the profiles for each Full Time means that...

Page 51: ...pdown box allows the user to select a compression protocol The system supports H 264 and MJPEG video compression protocols Resolution This dropdown box allows the user to set the resolution The system...

Page 52: ...menu item Below is an explanation for each of the fields on the Snapshot tab in the Video menu item Snapshot Type This dropdown box allows the user to select a snapshot mode There are two snapshot mod...

Page 53: ...ter boxes click the remove all button For Channel Title the radio button enables or disables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button...

Page 54: ...llows the user to select where to save playback snapshots to Click the Browse button to select a different destination folder The Playback Download field allows the user to select where to save playba...

Page 55: ...Volume This slider allows the user to select the microphone volume The value ranges from 0 to 100 The default value is 50 Speaker Volume This slider allows the user to select the speaker volume The va...

Page 56: ...k and Gateway becomes prohibited MAC Address This field shows the camera s MAC address which is unique to this device This number is read only and is used to access a local area network LAN IP Version...

Page 57: ...ONVIF 5 4 2 2 1 Connection The Connection tab is where users can configure port connections Below is a screenshot of the Connection settings tab Below is an explanation of the fields on the Connectio...

Page 58: ...resh the page click the Refresh button To save the settings click the Save button 5 4 2 3 PPPoE PPPoE stands for Point to Point Protocol over Ethernet This screen allows users to configure PPPoE conne...

Page 59: ...an account with a DDNS service The camera supports a variety of DDNS services such as AmcrestDDNS Quick DDNS NO IP DDNS CN99 DDNS and Dyndns DDNS Based on which service is selected different options m...

Page 60: ...n Trusted Sites This checkbox allows the user to enable the IP Filter feature for trusted sites Add IP MAC This button opens a popup that allows the user to add IP or MAC addresses to the trusted site...

Page 61: ...box allows the user to select an encryption type There are two types of email encryption protocols that are available o SSL Secure Socket Layer o TLS Transport Layer Security Subject This field allow...

Page 62: ...of the services To edit this double click on the service line item o The third column shows the name of the protocol used by that service To edit this click the pencil button in the modify column for...

Page 63: ...field shows which SNMP community has read access Write Community This field shows which SNMP community has write access Trap Address This field allows the user to write in a trap address Trap Port Th...

Page 64: ...checkbox allows the user to enable Multicast functionality Multicast Address This field allows the user to enter a multicast address Port This field allows the user to enter a multicast port To reset...

Page 65: ...field allows the user to enter in a priority value for realtime monitoring packets The range is between 0 63 Command This field allows the user to enter in a priority value for command packets The ra...

Page 66: ...t for each day and enabled using the period settings on the bottom half of the screen There are a total of 6 periods that can be set Anti Dither This field allows the user to set the anti dither time...

Page 67: ...tion screen Remember to click the save button on the motion detection settings screen otherwise the motion detection zones will not go into effect Clicking the cancel button to leave the motion detect...

Page 68: ...This field specifies in seconds how long the delay between alarm activation and recording should be Relay Out This checkbox allows the user to enable the camera to trigger a connected alarm connected...

Page 69: ...for certain days of the week Also periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen There are a total of 6 periods that can be s...

Page 70: ...kbox allows the user to enable the camera to activate a PTZ tour when an audio detection alarm is triggered Snapshot This checkbox allows the user to enable the camera to take a snapshot when an audio...

Page 71: ...nal it can generate a new alarm since the anti dither time has expired Sensor Type This dropdown box allows the user to select which sensor type to use The options are Normally Open NO and Normally Cl...

Page 72: ...Card SD Card Error and Capacity Warning Enable This checkbox enables the SD Card abnormality trigger for the camera Relay Out This checkbox allows the user to enable the camera to trigger an alarm whe...

Page 73: ...r for the camera Record This checkbox allows the user to enable the camera to record video when a network abnormality is detected Record Delay This field specifies in seconds how long the delay betwee...

Page 74: ...failed login attempts must be attempted in order to trigger an Illegal Access abnormality event Relay Out This checkbox allows the user to enable the camera to trigger an alarm when illegal access is...

Page 75: ...the camera captures all footage for the specified time period General recording is represented by the color green o Motion Motion Detection recording means that the camera captures only footage when t...

Page 76: ...een o Motion Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated Motion recording is represented by the color yellow o Alarm Alarm means that the c...

Page 77: ...pe they want to configure on the schedule There are 2 types of recordings o Record This checkbox is referring to video recording o Snapshot This checkbox is referring to snapshot recording Calendar Th...

Page 78: ...e sent to To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 4 4 2 2 SD Card This tab is where the u...

Page 79: ...eld allows the user to designate the port number for the FTP server User Name This field allows the user to input the username used to login to the FTP server Password This field allows the user to in...

Page 80: ...ettings are configured Below is a screenshot of the record control menu Below is an explanation of the fields on the Record Control settings tab Pack Duration This field allows the user to set how man...

Page 81: ...elow is a screenshot of the General tab Below is an explanation of the fields on the General settings tab Device Name This field allows the user to change the device s name Language This dropdown box...

Page 82: ...savings time for the camera DST Type This radio button allows the user to select whether DST is based on the week or a specific day Start Time This dropdown box and field allow the user to enter in t...

Page 83: ...tab shows the usernames available on the camera Group This tab shows the user groups available on the camera No This column shows the user s number on the user list User Name This column shows the use...

Page 84: ...thod to conduct a Factory Reset for the device is to press and hold the indicator light reset button on the back of the device for 10 seconds until the light changes 5 4 5 4 Import Export This screen...

Page 85: ...ill auto reboot Auto Delete Old Files This checkbox allows the user to enable the auto deletion of old files on the camera Manual Reboot This button allows the user to manually reboot the camera To re...

Page 86: ...reen On this screen software version web interface version and ONVIF version are displayed Also the S N Token ID is displayed here 5 4 6 2 Log This screen is where the camera s activity log is kept Be...

Page 87: ...he alarm log and all of the alarm instances that have occurred The checkboxes allow the user to narrow down which alarms they want to see in the alarm log Clicking the checkbox next to Prompt will cau...

Page 88: ...ning 3 The system does not detect an SD Card Below are a few possible reasons why this may be occurring The SD card is broken The SD card slot is malfunctioning The SD card has not been formatted prop...

Page 89: ...iently powered The camera hardware is malfunctioning 8 There is no audio during recorded video playback Below are a few possible reasons why this may be occurring Audio recording may not be enabled Th...

Page 90: ...d is not sufficient to transfer video data via web access The client PC may have limited resources Multicast mode may be causing this issue A privacy mask or screensaver may be enabled The logged in u...

Page 91: ...7 Downloaded files cannot be played back Below are a few possible reasons why this may be occurring The media player software on the PC may not be able to read the file format The PC may not have Dire...

Page 92: ...cation between different devices on a network Main Stream Main Stream is the main streaming protocol for the camera Main stream uses more bandwidth and attempts to keep quality and fluency high NO NC...

Page 93: ...otocol Internet Protocol and it is the language protocol that allows communication between internet connected devices whether on a local network or a on the Internet at large Threshold Threshold is th...

Page 94: ...limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installe...

Page 95: ...oncentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use p...

Page 96: ...oftware here are subject to change without prior written notice All trademarks and registered trademarks mentioned are the properties of their respective owners To contact Amcrest support please do on...

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