96
11. Network connection is not stable.
Below are a few possible reasons why this may be occurring:
The network is not stable.
There may be an IP address conflict.
There may be a MAC address conflict.
The PC or camera network card may be defective.
The WiFi network the camera is picking up is too weak.
12. The alarm signal cannot been disarmed.
Below are a few possible reasons why this may be occurring:
An alarm may be setup incorrectly.
An alarm output may have been manually opened.
There may be an error in the
camera’s
firmware.
13. Alarms are not working.
Below are a few possible reasons why this may be occurring:
The alarm is not setup correctly.
The alarm cable is not connected correctly.
The alarm input signal is not correctly configured.
There are two loops connected to one alarm device.
14. The camera is not recording enough video.
Below are a few possible reasons why this may be occurring:
The storage capacity is not enough.
The storage device is damaged.
15. Downloaded files cannot be played back.
Below are a few possible reasons why this may be occurring:
The media player software on the PC may not be able to read the file format.
The PC may not have DirectX 8.1 or higher.
The PC may not have Windows XP or higher.
