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Amcrest AMC026AMC029, User Manual

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Amcrest AMC026AMC029 User Manual Download Page 43

43 

 

 
 

10.

 

You will then see your camera 

added to the device list on the main screen. Click the ‘eye’ icon to view the live 

feed:

  

 

 

 

11.

 

Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click 

Options for 

this site

, then click 

Always allow

:  

12.

 

You will be taken to the live view page and given a notification to allow the plugin to pull the video feed 
through here. Click the small arrow to the right of 

Allow

, then click 

Allow for all websites

:

  

 

 

Summary of Contents for AMC026AMC029

Page 1: ...1 IP4M 1028W EU IP4M 1028W IP4M 1028B EU IP4M 1028B IP2M 841B EU IP2M 851B IP2M 851W EU IP2M 851W IP Camera User Manual Version 2 1 3 Revised October 13 2017...

Page 2: ...your camera for the first time 13 4 2 2 Accessing your camera using multiple mobile devices 13 4 2 3 Configuring advanced settings on your camera 13 4 2 4 Using Amcrest Cloud for remote viewing stora...

Page 3: ...s Setup 45 4 7 1 UPnP DDNS Remote Web Access Setup 45 4 7 2 Port Forwarding Remote Web Access Setup 46 4 8 NVR Access 47 5 Operation and Interface 48 5 1 Live 48 5 2 Playback 50 5 3 Setup 52 5 3 1 Cam...

Page 4: ...1 Schedule 81 5 3 4 2 Destination 84 5 3 4 3 Record Control 86 5 3 5 System 87 5 3 5 1 General 87 5 3 5 2 Manage Users 89 5 3 5 3 Restore Factory Settings 90 5 3 5 4 Import Export 90 5 3 5 5 Auto Mai...

Page 5: ...5 FCC Statement 100 Appendix A Toxic or Hazardous Materials or Elements 101 IC Statement and Additional Information 102...

Page 6: ...rt please do one of the following Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 212 7538 International Callers Outside of...

Page 7: ...ems caused by unauthorized modifications or user attempted repair 5 Environment The camera should be kept in a cool dry place away from direct sunlight flammable materials explosive substances etc Thi...

Page 8: ...f internet connected devices including PCs iPhones iPads Android tablets and Android phones Cloud Storage Functionality The Vandal Dome network camera is able to record video streams to the Amcrest Cl...

Page 9: ...thernet Network Input Output port The images below shows the dimensions for the camera antennas not shown The measurements are in millimeters mm To access the reset button and to adjust the camera ang...

Page 10: ...addition to connecting the camera to a computer the camera should also be connected to a power source by connecting the included power cable to both a power outlet and the camera 3 2 Installation Guid...

Page 11: ...through 5 If the camera s cable will be exiting through the side of the camera route the cable through the U shaped channel on the side of the enclosure 6 Align the camera with the installation sticke...

Page 12: ...efault Username and Password To login to the system for the first time use one of the following default username password combinations Once you ve successfully logged in it is highly recommended to ch...

Page 13: ...our other devices 4 2 3 Configuring advanced settings on your camera If you would like to configure your camera to enable advanced features such as motion detection e mail alerts FTP image adjustments...

Page 14: ...screenshots below as updates are released Below you ll find instructions on how to set up your camera as well as instructions on how to configure different settings on your camera such as motion detec...

Page 15: ...r the phone to ensure that the entire QR code is visible and focused in the frame In case the QR code cannot be scanned please tap Enter S N Manually to enter in the camera s serial number 5 Tap WiFi...

Page 16: ...name and password Once you ve filled out all of the fields tap Next Note Most Amcrest cameras can only connect to 2 4 GHz WiFi networks so please ensure that your phone is connected to a compatible ne...

Page 17: ...ercase letters and numbers Then tap Change Password 12 Your camera is now ready to go Tap the Start Live Preview button to get started Still not working If you have a dual band router and your camera...

Page 18: ...s a great backup method Alternatively this method can also be used as an initial setup method if preferred It will take a few more steps but still ends with your camera being added to WiFi for wireles...

Page 19: ...our router via an Ethernet cable Don t worry once the camera is set up the camera can be unplugged and moved to a different location Tap Next when finished 7 Ensure your mobile phone is connected to t...

Page 20: ...mber 8 Scan the QR code QR code icon from the sticker on your camera 9 Double check to ensure that your S N Serial Number is entered correctly Then tap Next Note The default username is admin and the...

Page 21: ...ure the security of your camera you will be asked to change the password for your camera s default username admin Please select a password that is at least 8 characters long and one that uses a combin...

Page 22: ...your camera will not be added to your WiFi network by the end of the app setup alone like in the WiFi Configuration setup method Instead in this case the camera must be added to WiFi separately for i...

Page 23: ...r the phone to ensure that the entire QR code is visible and focused in the frame In case the QR code cannot be scanned please tap Enter S N Manually to enter in the camera s serial number 6 Scan the...

Page 24: ...a is now ready to go Tap the Start Live Preview button to get started 4 3 4 App walkthrough Once you ve set up your camera the app will present you with a popup that offers a walkthrough of different...

Page 25: ...ou complete control over how to make motion detection work the way you want it to Here is a list of all the advanced configuration options for motion detection Schedule Modify motion detection recordi...

Page 26: ...the camera that you want to modify motion detection settings for 5 By default motion detection is enabled To configure advanced settings tap the toggle switch in the Advanced Config row 6 From this sc...

Page 27: ...f events trigger a notification Note This feature is only available on the Amcrest View Pro version of the app which is free to download Here is a list of the configuration options for push notificati...

Page 28: ...story of past push notifications 4 Select the camera that you want to modify push notification settings for 5 Tap your camera s toggle switch to activate push notifications and configure settings 6 Fr...

Page 29: ...ly if they so choose Before accessing your camera through a web browser the following two steps must be completed 1 You must access the camera s web interface with its IP address 2 You must install th...

Page 30: ...oose Downloads from the dropdown 3 This brings you to the downloads page Click the IP Config Software download link on this page for either Windows or Mac 4 Find the download in your Downloads folder...

Page 31: ...31 6 Once you see the first page of the installer wizard click Next to continue 7 On the next page check the box next to I agree then click Install...

Page 32: ...ra The e icon to the right allows you to launch directly into your web browser from this screen Note This e icon will automatically take your camera s IP address and use your computer s default web br...

Page 33: ...center Click Install 2 An install button will appear on the bottom of the screen for the plugin webplugin exe Click Run then go through the prompts of the install wizard 3 Once you see the notificati...

Page 34: ...lowing default username and password Username admin Password admin Note After logging in for the first time you will be prompted to change your password To find the camera s IP address please refer to...

Page 35: ...Dseries WiFi Cameras For additional assistance please contact us at www amcrest com or give us a call at 1 888 212 7538 4 5 Amcrest Cloud Setup Amcrest cameras are able to sync with Amcrest Cloud a se...

Page 36: ...View com the user method registering an account for login and the device method instant direct access using the serial number Both of these methods require that the Amcrest browser plugin be installed...

Page 37: ...e prompted by the browser to install the plugin Click Run 5 You may be prompted to verify this download This software is not harmful to your computer and will not make any unwanted changes To verify s...

Page 38: ...ther notification from your browser asking you to allow this plugin on this web page Click the small arrow next to Allow then click Allow for all websites 10 Another popup will appear asking you to al...

Page 39: ...t to set up your camera 1 On the main login screen www amcrestview com click the Register Now button 2 You will be taken to the registration form Enter your Username Password then Confirm Password typ...

Page 40: ...n Successful message and a confirmation email will be sent to you Check your email and click the confirmation email from AmcrestView com 4 Once you ve opened the email click the confirmation link insi...

Page 41: ...wn confirmation that your account has been activated Click Go to Login 6 You will be taken back to the login screen Enter your new AmcrestView com username and password then click Login 7 A popup will...

Page 42: ...hen fill in the S N serial number this can be found on the sticker attached to the bottom of your camera or through the web interface click the i icon in the top bar then click Version Enter your user...

Page 43: ...er will give you a notification asking you to allow popups from AmcrestView com Click Options for this site then click Always allow 12 You will be taken to the live view page and given a notification...

Page 44: ...dded cameras to see their live feeds In the top right panel there is a channel list Click the small square icon to enable your feed for an added camera to see the video feed Click the S to change it t...

Page 45: ...he Connections menu item on the left hand menu and ensure that the HTTP port has changed 7 Click the DDNS menu item on the left hand menu pick Amcrest DDNS from the drop down box click the checkbox ne...

Page 46: ...Static 8 Write down the IP Address that is currently in the IP address field 9 Click the Save button 10 Using the left hand menu go to the Connection menu and write down the TCP UDP and HTTP port numb...

Page 47: ...t working please contact Amcrest Support via one of the following options Visit http amcrest com contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free 888 2...

Page 48: ...tions the camera can perform The main interface of the camera contains 6 major tabs on the top of the screen By default the interface opens on the Live tab NOTE This camera does not support PTZ functi...

Page 49: ...Zoom Click this button to activate the zone selection function This allows the user to use the mouse to select a zone to zoom in on Snapshot Click this button to take a screenshot of the live feed Th...

Page 50: ...eed The options are Original and Adaptive Original uses the aspect ratio of the stream s set resolution and adaptive fits the feed to the aspect ratio of the monitor display the feed is being viewed o...

Page 51: ...ic date range From here the user can download these videos to their PC 5 Trim Panel This panel allows the user to trim playback video for download By specifying time stamps the user can trim down 6 Re...

Page 52: ...display any menu items that fall under their category 2 Menu Items These menu items each open up a different menu that allows the user to change specific settings for the camera 3 Menu Tab These tabs...

Page 53: ...video will be adjusted accordingly You can use this function when the whole video is too dark or too bright Please note the video may become hazy if the value is too high The recommended value ranges...

Page 54: ...ht Outdoor and Customized Selecting customized opens a menu that allows the user to set specific red or blue values Day Night This dropdown box allows the user to select which type of picture is displ...

Page 55: ...ent settings run on There are 3 options Normal Full Time and Schedule Normal means that the system can automatically alternate between night and day based on the profiles for each Full Time means that...

Page 56: ...pdown box allows the user to select a compression protocol The system supports H 264 and MJPEG video compression protocols Resolution This dropdown box allows the user to set the resolution The system...

Page 57: ...menu item Below is an explanation for each of the fields on the Snapshot tab in the Video menu item Snapshot Type This dropdown box allows the user to select a snapshot mode There are two snapshot mod...

Page 58: ...ter boxes click the remove all button For Channel Title the radio button enables or disables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button...

Page 59: ...ayback video downloads to Click the Browse button to select a different destination folder The Video Clips field allows the user to select where to save video clips to Click the Browse button to selec...

Page 60: ...function To view the current IP address DHCP needs to be disabled Note When PPPoE is enabled modification of the IP Address Subnet Mask and Gateway becomes prohibited MAC Address This field shows the...

Page 61: ...Status This field displays the status of the P2P connection Once the camera is connected to a device this field should display the word Online S N This field displays the Token ID for the camera The...

Page 62: ...fault value is 37777 UDP Port This field designates the User Datagram Protocol UDP port number The default value is 37778 HTTP Port This field designates the Hypertext Transfer Protocol HTTP port numb...

Page 63: ...resh the page click the Refresh button To save the settings click the Save button 5 3 2 3 PPPoE PPPoE stands for Point to Point Protocol over Ethernet This screen allows users to configure PPPoE conne...

Page 64: ...an account with a DDNS service The camera supports a variety of DDNS services such as AmcrestDDNS Quick DDNS NO IP DDNS CN99 DDNS and Dyndns DDNS Based on which service is selected different options m...

Page 65: ...n Trusted Sites This checkbox allows the user to enable the IP Filter feature for trusted sites Add IP MAC This button opens a popup that allows the user to add IP or MAC addresses to the trusted site...

Page 66: ...at even though you can use the same email address as both the sender and receiver it is highly recommended that you create a brand new email preferably a Gmail account to use and configure for email a...

Page 67: ...l receive any emails pertaining to alert and alarm emails sent by the camera Up to 3 email addresses can be entered in this field Interval This field allows the user to define in seconds how long the...

Page 68: ...unication from the router to the camera To edit this click the pencil button in the modify column for that line item o The fifth column shows the External Port used by that service to establish commun...

Page 69: ...field shows which SNMP community has read access Write Community This field shows which SNMP community has write access Trap Address This field allows the user to write in a trap address Trap Port Th...

Page 70: ...is a screenshot of the multicast screen Below is an explanation of the fields in the Multicast settings screen Enable This checkbox allows the user to enable Multicast functionality Multicast Address...

Page 71: ...The WPS tab of the WiFi menu is used to connect to a wireless network through the WPS connection method Below is an explanation of the fields on the WPS tab of the WiFi menu Enter PIN This radio butto...

Page 72: ...etwork particularly the performance seen by the users of the network Below is a screenshot of the QoS screen Below is an explanation of the fields on the QoS screen Realtime Monitor This field allows...

Page 73: ...led using the period settings on the bottom half of the screen There are a total of 6 periods that can be set Anti Dither This field allows the user to set the anti dither time The values in this fiel...

Page 74: ...ion detection screen Remember to click the save button on the motion detection settings screen otherwise the motion detection zones will not go into effect Clicking the cancel button to leave the moti...

Page 75: ...ideo when a video tampering alarm is triggered Record Delay This field specifies in seconds how long the delay between alarm activation and recording should be Relay Out This checkbox allows the user...

Page 76: ...sts Based on relay activation a buzzer can go off a snapshot can be taken or the camera can begin recording o For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if...

Page 77: ...checkbox allows the user to enable the camera to send an email when an alarm is activated Snapshot This checkbox allows the user to enable the camera to take a snapshot when an alarm is activated To r...

Page 78: ...Card SD Card Error and Capacity Warning Enable This checkbox enables the SD Card abnormality trigger for the camera Relay Out This checkbox allows the user to enable the camera to trigger an alarm whe...

Page 79: ...r for the camera Record This checkbox allows the user to enable the camera to record video when a network abnormality is detected Record Delay This field specifies in seconds how long the delay betwee...

Page 80: ...failed login attempts must be attempted in order to trigger an Illegal Access abnormality event Relay Out This checkbox allows the user to enable the camera to trigger an alarm when illegal access is...

Page 81: ...the camera captures all footage for the specified time period General recording is represented by the color green o Motion Motion Detection recording means that the camera captures only footage when t...

Page 82: ...een o Motion Motion Detection means that the camera only takes snapshots when the motion detection alarm is activated Motion recording is represented by the color yellow o Alarm Alarm means that the c...

Page 83: ...pe they want to configure on the schedule There are 2 types of recordings o Record This checkbox is referring to video recording o Snapshot This checkbox is referring to snapshot recording Calendar Th...

Page 84: ...e sent to To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 3 4 2 2 SD Card This tab is where the u...

Page 85: ...eld allows the user to designate the port number for the FTP server User Name This field allows the user to input the username used to login to the FTP server Password This field allows the user to in...

Page 86: ...ettings are configured Below is a screenshot of the record control menu Below is an explanation of the fields on the Record Control settings tab Pack Duration This field allows the user to set how man...

Page 87: ...elow is a screenshot of the General tab Below is an explanation of the fields on the General settings tab Device Name This field allows the user to change the device s name Language This dropdown box...

Page 88: ...savings time for the camera DST Type This radio button allows the user to select whether DST is based on the week or a specific day Start Time This dropdown box and field allow the user to enter in t...

Page 89: ...tab shows the usernames available on the camera Group This tab shows the user groups available on the camera No This column shows the user s number on the user list User Name This column shows the use...

Page 90: ...thod to conduct a Factory Reset for the device is to press and hold the indicator light reset button on the back of the device for 10 seconds until the light changes 5 3 5 4 Import Export This screen...

Page 91: ...ill auto reboot Auto Delete Old Files This checkbox allows the user to enable the auto deletion of old files on the camera Manual Reboot This button allows the user to manually reboot the camera To re...

Page 92: ...reen On this screen software version web interface version and ONVIF version are displayed Also the S N Token ID is displayed here 5 3 6 2 Log This screen is where the camera s activity log is kept Be...

Page 93: ...he alarm log and all of the alarm instances that have occurred The checkboxes allow the user to narrow down which alarms they want to see in the alarm log Clicking the checkbox next to Prompt will cau...

Page 94: ...ning 3 The system does not detect an SD Card Below are a few possible reasons why this may be occurring The SD card is broken The SD card slot is malfunctioning The SD card has not been formatted prop...

Page 95: ...orking Below are a few possible reasons why this may be occurring Windows version is pre Windows 2000 service pack 4 Use a more recent version of Windows ActiveX controls have been disabled The PC is...

Page 96: ...amera s firmware 13 Alarms are not working Below are a few possible reasons why this may be occurring The alarm is not setup correctly The alarm cable is not connected correctly The alarm input signal...

Page 97: ...k of the camera to execute a factory reset This will restore the device to its factory settings and will reset ALL of the camera s settings 17 When I login via HTTPS a dialogue says the certificate ha...

Page 98: ...in Stream is the main streaming protocol for the camera Main stream uses more bandwidth and attempts to keep quality and fluency high NO NC Normally Open and Normally Closed are options for sensor typ...

Page 99: ...between internet connected devices whether on a local network or a on the Internet at large Threshold Threshold is the level that the motion detection needs to reach in order to trigger an alarm UPnP...

Page 100: ...limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installe...

Page 101: ...concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use...

Page 102: ...les aux appareils radioexempts de licence L exploitation est autoris e aux deux conditions suivantes 1 1 l appareil ne doit pas produire de brouillag 2 2 l utilisateur de l appareil doit accepter tout...

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