Amconn KVM312IC, User Manual, Page: 20 / 21

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Authorized AMCONN Service Office is provided in the back of this manual. (
Failure to properly complete and timely return the registration card may affect
the warranty for this product.)
Submitting A Claim. Any claim under this limited warranty must be submitted
in writing before the end of the Warranty Period to an Authorized AMCONN
Service Office. The claim must include a written description of the Hardware
defect or Software non conformance in sufficient detail to allow AMCONN to
confirm the same. The original product owner must obtain a Return Material
Authorization (RMA) number from the Authorized AMCONN Service Office
and, if requested, provide written proof of purchase of the product (such as
a copy of the dated purchase invoice for the product) before the warranty
service is provided. After an RMA number is issued, the defective product
must be packaged securely in the original or other suitable shipping package
to ensure that it will not be damaged in transit, and the RMA.
What Is Not Covered:
This limited warranty provided by AMCONN does not cover:
Products that have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of
reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been
altered, tampered with, defaced or removed; Initial installation, installation
and removal of the product for repair, and shipping costs; Operational
adjustments covered in the operating manual for the product, and normal
maintenance; Damage that occurs in shipment, due to act of God, failures
due to power surge, and cosmetic damage; and Any hardware, software,
firmware or other products or services provided by anyone other than
AMCONN.
Disclaimer Of Other Warranties:
(Except for the limited warranty specified herein, the product is provided as-is
without any warranty of any kind including, without limitation, any warranty
of merchantability, fitness for a particular purpose and non-infringement. If
any implied warranty cannot be disclaimed in any territory where a product is
sold, the duration of such implied warranty shall be limited to ninety (90) days.
Except as expressly covered under the limited warranty provided herein, the
entire risk as to the quality, selection and performance of the product is with
the purchaser of the product.)