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User’s Guide

20

Installing the Software Drivers in Windows XP Operating System

1.

Power on your PC. After your computer boots, Windows detects the cable modem. The Found
New Hardware screen appears, followed by the Found New Hardware Wizard screen.

2.

Choose

the software automatically (Recommended)

. Click

Next

to continue. You will see the

following screen.

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19
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Summary of Contents for U10C011

Page 1: ...Data Cable Modem Model Number U10C011 User s Guide Rev 1 0 August 8th 2003...

Page 2: ...vers in Windows 98 SE Operating System 8 Installing the Software Drivers in Windows Me Operating System 13 Installing the Software Drivers in Windows 2000 Operating System 16 Installing the Software D...

Page 3: ...line means that the cable modem is always on always connected and does not tie up your phone line Plug and play operation through universal serial bus USB ensures easy setup and installation Data Ove...

Page 4: ...pplied Verify that these items were included in the cable modem s package Cable modem Power adapter USB cable 1 5m Ethernet cable 1 8m CD containing USB drivers This User s Guide Not Supplied Verify t...

Page 5: ...Installing the Cable Modem Using the USB Port This chapter explains the process of installing your cable modem using the USB port First you will install the hardware cable modem USB cable coax cable...

Page 6: ...User s Guide 6 3 You will see the following Welcome screen 4 Click Next You will see the following Start Copying Files screen...

Page 7: ...cable modem s cable connector Connect the other end of the coaxial cable to the cable wall outlet Be sure not to bend or over tighten the cables as this may strain the connector and cause damage If yo...

Page 8: ...nstall the drivers located on the CD that ships with your cable modem If you use the default Windows supplied software drivers you will not be able to properly install the cable modem To install the c...

Page 9: ...for your device Recommended Then select Next You will see the following screen 4 Check the CD ROM drive check box and verify that the CD is in the CD ROM drive Click Next to have Windows search for th...

Page 10: ...ing screen CAUTION You must verify that Ambit USB Cable Modem appears on the screen If USB Composite Device appears you must click Back twice and specify the correct location of the driver files DO NO...

Page 11: ...ically installs the necessary driver files You may see the following screen 7 If the above screen appears you must insert the Windows 98 CD so that Windows can copy the remaining files 8 After files c...

Page 12: ...nstallation You will see the following screen 10 Choose Yes to restart your computer 11 After the computer is rebooted verify that the USB LED is lit on the front of you cable modem If not refer to th...

Page 13: ...ter boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hardware Wizard screen 2 Insert the CD into the PC s CD ROM and click Next You will see the fo...

Page 14: ...User s Guide 14 4 Click Next The computer automatically installs the necessary driver files 5 Click Finish after the computer has copied the necessary files You will see the following screen...

Page 15: ...User s Guide 15 6 Click Yes to restart the computer...

Page 16: ...ftware drivers using the Windows 2000 operating system 1 Power on your PC After your computer boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hard...

Page 17: ...ide 17 3 Select Search for a suitable driver for my device recommended Then select Next You will see the following screen 4 Check the CD ROM drive check box and verify that the CD is in the CD ROM dri...

Page 18: ...User s Guide 18 Next to have Windows locate the necessary driver files You will see the following screen 5 Click Next to install the driver files for the cable modem You will see the following screen...

Page 19: ...19 7 Click Finish to complete the installation 8 After the installation is completed verify that the USB LED is lit on the front of you cable modem If not refer to the troubleshooting section later in...

Page 20: ...stem 1 Power on your PC After your computer boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hardware Wizard screen 2 Choose the software automatic...

Page 21: ...User s Guide 21 3 Click Finish to complete the installation...

Page 22: ...ardware problem When attempting to install the USB driver in Windows 98 SE I receive the following error message Device not installed at this time Driver not found This usually occurs when the wrong d...

Page 23: ...dy LEDs are solidly lit the cable modem is working properly Use the following procedures to verify connectivity between the PC and the cable modem o Launch Your PC s Internet Browser e g Netscape IE o...

Page 24: ...cable splitter try removing the splitter and connect the cable modem directly to the cable wall outlet Wait for the cable modem to re establish communications with your cable service provider Your USB...

Page 25: ...your cable service provider for assistance with installing and configuring TCP IP After installed the hardware your computer can connect the cable modem directly by using Network Interface Card Unlike...

Page 26: ...see either one you may have an IRQ conflict Refer to the manufacturer s documentation or contact your cable service provider for further assistance Verify that TCP IP is the default protocol for your...

Page 27: ...cable modem directly to the cable wall outlet Wait for the cable modem to re establish communications with your cable service provider Your ethernet or coaxial cable may be damaged Try using another c...

Page 28: ...on tests usb Indicates connectivity between the USB port on the cable modem and the PC s USB port enet Indicates connectivity between the ethernet port on the cable modem and the PC s ethernet port se...

Page 29: ...Power ON On Off Off Off Off Off Off Hardware Testing On Off Off Off Off Off Off Search Downstream Channel On X X X Blink Off Off Downstream Locked On X X X X On Slow Blink Search Upstream Channel On X...

Page 30: ...ame with the cable modem 2 usb This is where you plug the included USB cable The other end connects to the USB port on your PC It is not required when using the ethernet port 3 enet This is where you...

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