User’s Guide
22
Troubleshooting the USB Installation
None of the LEDs is on when I power on the LAN Cable Modem.
Check the connection between the power adapter and the cable modem. Power off the cable
modem and wait for 5 seconds, and power on the modem again. If the problem still exists, you may
have a hardware problem.
When attempting to install the USB driver in Windows 98 SE, I receive the following error
message: Device not installed at this time. Driver not found.
This usually occurs when the wrong driver has been installed. To remove the wrong driver and
install the correct driver:
1.
Right-click on the
My Computer
icon on your desktop and choose
Properties
.
2.
Click the
Device Manager
tab
3.
Click the plus sign next to
Universal Serial Bus controllers
to view the list of installed USB
device drivers.