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for a D/82 board, or the equivalent D42UCSP.fwl for a D/42JCT-U board, if you
wish to support Continuous Speech Processing (not yet supported by Amanda
on this board). The default firmware load, on the other hand, does not support
CSP but it does support 2 floating fax resources per board.

Next, on the same tab, set the PBX Switch setting to

Nortel_Norstar

. You

can leave TSFFileSupport and DisconnectTone set to

No

, as these signals will

be handled digitally.

3

Switch Settings

You may configure Amanda either as a backup attendant or as the primary
auto-attendant for your phone switch.

3.1

Startup Templates

Upon Startup, your Norstar KSU has four templates available: Square, Centrex,
Hybrid, and PBX. If you plan to have Amanda access outside lines for paging,
notification, fax, or other applications, setup will be simpler if you choose the
Hybrid or PBX template.

3.2

Ports

When you install Amanda you must select which Norstar station ports to con-
nect to the ports on the voice processing boards in your Amanda system. You
should not connect your Norstar systems Prime Telephone port (usually DN
221) to Amanda because Amanda will not know how to process calls sent to
this telephone port by the Norstar system itself. As a standard practice, many
installers choose the last group of

n

station ports on the Norstar for the Amanda

system’s

n

ports. Dialogic supports up to eight 8-port boards, for a maximum

of 64 ports.

You must configure all of the incoming lines that are to be answered by Amanda
to ring at the first of the Norstar station ports connected to Amanda. The
remaining ports connected to Amanda must not have ringing enabled for any
lines. Each Norstar port must forward busy calls to the next port, forming a
hunt group. On ring-no-answer, calls should be forwarded to the operator.

Each port must have:

One intercom key

2

Summary of Contents for Amanda Portal on Norstar

Page 1: ...434 4 wire Definity System G3 Ver 4 8434 2 wire Siemens ROLM 9005 and 9006 ROLMphone 400 RP400 Hicom 150E and 300E Optiset E Mitel SX 50 Superset 420 DNIC SX 200ML Superset 430 DNIC SX 2000 Nortel Nor...

Page 2: ...er if you choose the Hybrid or PBX template 3 2 Ports When you install Amanda you must select which Norstar station ports to con nect to the ports on the voice processing boards in your Amanda system...

Page 3: ...k set to No On the other hand Full handsfree and Auto handsfree should be set to Yes again on all the lines connected to Amanda ports 3 4 Set Relocation The Set Relocation feature must be disabled Thi...

Page 4: ...the voice mail system NOTE Do not connect the first Norstar extension usually extension 221 or 21 depending on your KSU to voice mail This extension is the control set and by default handles certain h...

Page 5: ...Configuration Call Handling DRT Delay as desired 4 Set Configuration Call Handling Trnsfr callbk to a value one higher than DRT Delay 5 Set each of Amanda s extensions Line Access Line Assignment sho...

Page 6: ...lowing filename norstar tcl Save these changes by clicking the OK button Using a text editor such as Notepad now edit the norstar tcl file It will be in the directory where Amanda was installed usuall...

Page 7: ...ut trunk integration then no further changes are needed save the file and exit Notepad and your configuration is complete If you do need trunk integration to work then you may need to edit line 11 of...

Page 8: ...the transfer feature of the switch Similarly the dl_connect parameter is defined as KF KR KP H which presses first the right soft key which should join the caller and callee followed by the left soft...

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