19
Before Calling Service
You may save time and money by checking the
items listed below. If you have a question not
explained below contact Amana Consumer
Information at 1/800-843-0304.
Washer will not fill.
• Close the door tightly.
• Check the house circuit breaker to make sure the
breaker does not need replacement.
• Make sure washer is plugged into a live electrical
outlet.
• Verify that inlet hoses are not pinched preventing water
from entering washer.
• Make sure both hot and cold faucets are turned on
completely.
• Clean the filter screens in valve openings. Owner is
responsible for service calls regarding cleaning of the
screens.
Washer will not start.
• Be sure power cord is plugged all the way into the
electrical outlet.
• Close the loading door tightly.
• Check the house circuit breaker to make sure the
breaker does not need replacement.
• Pull timer knob out to start the washer. Check to make
sure timer is not set at an OFF position.
Washer will not tumble
• Close door tightly.
• Check the house circuit breaker to make sure the
breaker does not need replacement.
• Are controls properly set. See Operating Instructions
for setting controls.
• Drive belt may be broken. Call Amana technician.
Washer will not spin
• Close door tightly.
• Wash load may be out of balance, stop load and
redistribute clothing, or add clothing if load is too small.
• Check the house circuit breaker to make sure the
breaker does not need replacement.
• Are controls properly set. See Operating Instructions
for setting controls.
• Drive belt may be broken. Call Amana technician.
Washer will not drain
• Make sure drain hose is not twisted or kinked.
• Make sure drain hose is installed within recommended
height range. See
Installation Instructions for
recommended height range.
Door will not open or close.
• Make sure control knob is all the way pushed in when
stopping washer.
• Wait. It will take at least 45 seconds for the door lock
mechanism to disengage.
• Weight of wet clothes may be pushing on inside of
door. Push in slightly on door and then try to open.
Washer stops.
• This may be a pause in the cycle, a soak period, or
washer may be heating water. Wait and it may start.
• Check the house circuit breaker to make sure the
breaker does not need replacement.
• Make sure electrical cord is plugged all the way into
electrical outlet.
Washer leaks water.
• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and
secured to drain facility.
• Make sure washer was not overloaded, or too much
detergent was put in dispenser.
• If washer drains to a standpipe, make sure standpipe is
not overflowing during drain portion of cycle.
Washer is excessively noisy.
• See
Common Operating Sounds section in this
manual.
• Clanging heard during tumbling can be caused by loose
change or buckles. Check for loose change in wash tub
and remove. Make sure all clothing has zippers zipped
up, clothing with buckles must be turned inside out.
• Make sure shipping brace and shock sleeves have
been removed.
• Make sure washer is level. See “Installation
Instructions” for leveling.
• Floor may not be strong enough for washer. See
Installation Instructions for recommended type of floor.
• If noise persists in successive loads, or a loud banging
develops, contact an authorized Amana technician.
Washer fills with the wrong temperature water.
• Make sure both faucets are turned on fully.
• Make sure temperature control knob is turned to
desired setting.
• Make sure water inlet hoses are connected to correct
faucets and inlet connections.
• Check water heater setting. Water heater should be set
to a minimum of 120°.
Care and Cleaning
Summary of Contents for Front Loading Washers
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