34
language:
English
model:
Netti I Comfort
Version:
November 2010
Netti Rullestoler
11. TESTS &
WaRRaNTY
11.1 Tests
Netti I Comfort is tested and has been
approved for usage both indoors and
outdoors. The chair is CE marked.
maximum user weight: 150 kg
It is tested by TÜV SÜD Product Service
GmbH according to
DIN EN 12183: 2009
.
Crash tested at millbrooke Proving
Ground, Bedford UK, according to
ISO 7176-19
Seating system is tested for fire
resistance according to:
ISO 7176-16
11.2 Guarantee
Alu Rehab is providing you with a 5-year
guarantee on all frame components and on
the cross-tube assembly. There is a 2-year
guarantee on all other compo-nents
except batteries. Alu Rehab is not
responsible for any damage resulting from
inappropriate or unprofessional installation
and/or repairs, neglet, wear, from changes
in wheelchair assemlies or instutions not
approved by Alu Rehab or
by use of spare parts delivered or produced
by third parties. In such cases, this
guarantee shall be considered null and
void.
11.3 Claim
•
Claim is to be addressed to the sales
agent of the wheelchair. Please note
that sales documentation has to be
filled in and signed correctly in order to
document time and and place of the
purchase of the wheelchair.
• Generally, defects are accepted as reason
for claims. The sales agent and Alu Rehab
are to decide whether a defect has to be
repaired, or the customer is entitled to a
reduced prize due to the defect.
• This decision is based on an evaluation of
defect. 14 days after receiving a claim,
the customer receives a report from the
sales agent and/or Alu Rehab are going
to handle the defect.
• Claim are to be forwarded as soon as a
defect is discovered.
