Altusen SN0108 User Manual Download Page 8

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SN0108 / SN0116 User Manual

viii

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

SN0108 / SN0116 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SN0108D / SN0116D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Method 1:  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Method 2:  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Method 3:  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

RJ-45 to Serial Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

sn816.book Page viii Thursday, January 8, 2009 4:56 PM

Summary of Contents for SN0108

Page 1: ...Serial Over the NET SN0108 SN0116 User Manual www altusen com tw sn816 book Page i Thursday January 8 2009 4 56 PM...

Page 2: ...rmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the...

Page 3: ...er and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the softwar...

Page 4: ...manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation Features may have been added to the ma...

Page 5: ...N0108D Front Panel 5 SN0116 SN0116D Front Panel 5 SN0108 SN0116 Rear Panel AC Power 6 SN0108D SN0116D Rear Panel DC Power 7 Chapter 2 Hardware Setup Before you Begin 9 Stacking and Mounting 9 Stacking...

Page 6: ...nagement Settings 25 SNMP Settings 27 OOBC 28 Date Time 29 Firmware 30 Device Management Configuration 31 Port Config 31 Alert Settings 35 User Manager 36 Deleting an Account 37 Adding an Account 37 E...

Page 7: ...rminal Session Linux 68 Third Party Utility Windows 69 Chapter 7 Real COM Port Management Overview 71 Driver Installation 71 Windows 2000 and Higher Installation 71 Windows 98 Installation 72 Linux In...

Page 8: ...nternational 85 North America 85 Specifications 86 SN0108 SN0116 86 SN0108D SN0116D 87 Administrator Login Failure 88 IP Address Determination 89 Method 1 89 Method 2 90 Method 3 90 RJ 45 to Serial Ad...

Page 9: ...explains how to log into the SN0108 SN0116 from your browser Chapter 4 Administration explains the administrative procedures that are employed to configure the SN0108 SN0116 s working environment Cha...

Page 10: ...Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket wit...

Page 11: ...to 8 SN0108 or 16 SN0116 Users can log in at the same time from any computer connected to the Internet whether down the hall or half way around the world Each is able to control a separate port so th...

Page 12: ...you can stay current with the latest improvements simply by downloading updates from our website With its advanced features and ease of operation the SN0108 SN0116 is the most convenient most reliabl...

Page 13: ...nt Supports RADIUS Convenient Access Browser access with an intuitive GUI Java applet provides SSH connectivity with cut and paste and print screen capability Telnet client plus third party PuTTY etc...

Page 14: ...Alarms and Alerts Client applications Buzzer SNMP Traps OS Support Windows Mac Sun Linux Unix AIX DOS 6 2 Code Set Support ISO646 US US ASCII ISO8859 15 Latin 9 General Hot pluggable add and remove s...

Page 15: ...n for less than three seconds performs a system reset Pressing and holding this switch in for more than three seconds returns its settings to their default status 3 10 100 Mbps Data LED The LED lights...

Page 16: ...Port The Ethernet cable that connects the SN0108 SN0116 to the Internet plugs in here 4 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial adapters plug in here See SN0108D SN0116D PC I...

Page 17: ...t powers the SN0108D SN0116D on and off 4 LAN Port The Ethernet cable that connects the SN0108D SN0116D to the Internet plugs in here 5 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial...

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Page 19: ...SN0108 SN0116 on the desktop stick the self adhesive footpads that came with your package to the unit s bottom panel at the four corners 1 Important safety information regarding the placement of this...

Page 20: ...rack mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram...

Page 21: ...able port on the SN0108 SN0116 s rear panel to the adapter 3 If you choose to install a serial modem for OOB operation see Chapter 6 use standard Ethernet cable to connect any available port on the SN...

Page 22: ...SN0108 SN0116 User Manual 12 SN0108 SN0116 PC Installation Diagram 5 2 1 4 3 SA0142 DB9 M DTE DCE Modem SA0141 DB9 F DTE DTE DB9 DTE DB9 DCE sn816 book Page 12 Thursday January 8 2009 4 56 PM...

Page 23: ...able port on the SN0108D SN0116D s rear panel to the adapter 3 If you choose to install a serial modem for OOB operation see Chapter 6 use standard Ethernet cable to connect any available port on the...

Page 24: ...N0108 SN0116 User Manual 14 SN0108D SN0116D PC Installation Diagram 5 6 2 1 4 3 SA0142 DB9 M DTE DCE Modem SA0141 DB9 F DTE DTE DB9 DTE DB9 DCE 36 75V sn816 book Page 14 Thursday January 8 2009 4 56 P...

Page 25: ...adapter 2 Use standard Ethernet cable to connect the V100 s LAN port to an SA0142 adapter 3 Connect the two adapters Note If you choose to install a serial modem for OOB operation see Chapter 6 refer...

Page 26: ...SN0108 SN0116 User Manual 16 SN0108 SN0116 Sun Fire V100 Server Installation Diagram 5 3 1 4 2 SA0141 SA0142 SunFire V100 Server sn816 book Page 16 Thursday January 8 2009 4 56 PM...

Page 27: ...141 adapter 2 Use standard Ethernet cable to connect the V100 s LAN port to an SA0142 adapter 3 Connect the two adapters Note If you choose to install a serial modem for OOB operation see Chapter 6 re...

Page 28: ...SN0108 SN0116 User Manual 18 SN0108D SN0116DSun Fire V100 Server Installation Diagram 3 1 4 2 SA0141 SA0142 SunFire V100 Server 5 6 36 75V sn816 book Page 18 Thursday January 8 2009 4 56 PM...

Page 29: ...SN0116 s IP address are described in the Appendix on p 89 2 A Security Alert dialog box appears Accept the certificate 3 A login dialog box like the one below appears 4 Provide a valid Username and P...

Page 30: ...e explained in Chapter 4 Note Be sure to click the Logout icon when you end your session The bar along the left side is used to configure and control access to each of the SN0108 SN0116 s COM ports Th...

Page 31: ...o configure its working environment An explanation of the functions is given in the sections that follow Note The icons at the top of the page are disabled for all but the administrator Only Logout is...

Page 32: ...dministrator name is administrator The default password is password For security purposes we strongly recommend that you change the default values to something unique The Comments field is optional It...

Page 33: ...e a specific reason for changing them we recommend you leave the default settings as they are IP Installer Click a radio button to Enable Disable the IP Installer utility see Method 1 page 89 for IP I...

Page 34: ...your SMTP server 2 If your server requires authentication put a check in the My server requires authentication checkbox 3 Key in the appropriate account information in the Account Name Password and Fr...

Page 35: ...is divided into three main panels as described below CC Management Settings If you want to allow authorization for the SN0108 SN0116 through a CC Control Center server check Enable CC Management and...

Page 36: ...mation 7 On the RADIUS server set the access rights for each user according to the attribute information in the table below Example U T 2 3 5 6 12 16 The user can access and configure ports 2 3 5 6 12...

Page 37: ...passwords for the Community Name fields We recommend replacing the defaults public private with an alphanumeric string of at least 8 characters 4 Key in the IP addresses of the computers that will au...

Page 38: ...Port The Console Port is the one that you connect the terminal or modem to for OOB communication The default is Port 1 COM1 but you can use any of the ports as long as you specify which one it is her...

Page 39: ...and time manually Synchronizing the date and time with the date and time of an NTP server on the internet Note 1 If you enable Synchronize with computer time the Date and Time fields are filled with...

Page 40: ...computer 3 From the computer that you downloaded the upgrade file to log into the SN0108 SN0116 4 Click the Firmware icon A dialog box similar to the one below appears 5 Click the Browse button naviga...

Page 41: ...in the case of port configuration users with configuration permission The functions available to ordinary users are discussed in Chapter 5 Browser Operation Port Config The administrator and users wi...

Page 42: ...e number of the port that is being configured Port Name You can give a port an appropriate name by editing the Port Name field Baud Rate This sets the port s data transfer speed Choices are from 300 1...

Page 43: ...toggle between disabled and enabled when the port is occupied Choices are No and Yes Default is No Note For some devices in order for Enabled to work correctly you must first disable DTR select No the...

Page 44: ...or further details Real COM Port Used with a virtual COM port driver on the local machine See Real COM Port Management Chapter 7 for virtual port management details The device connected to this port a...

Page 45: ...Console Management see Operating Mode page 34 When the SN0108 SN0116 receives such a message it can send an email to inform the user specified here of the problem You can have up to 10 types of alert...

Page 46: ...he To field 7 When all of your configuration settings have been made click Update to save the information After setting up this page whenever one of the specified alerts is generated you will be infor...

Page 47: ...mes and Passwords established here in order to log in Deleting an Account To delete a user account select it and click Delete Adding an Account To add a user click Add The User Information dialog box...

Page 48: ...in the Shared column means that other users have access permission to the port 5 If there are any ports that you do not want the user to access remove the check from the Enable checkbox 6 Click Add to...

Page 49: ...the IP address and port number of the port without having to specify a Username and Password Once specific IP addresses are entered here however only users logging in to the SN0108 SN0116 from one of...

Page 50: ...isplay lets the administrator see at a glance all the users currently logged into the SN0108 SN0116 and provides information about each of their sessions It also gives the administrator the option of...

Page 51: ...Chapter 4 Administration 41 Sys Info The System Information dialog box provides information about all aspects of the SN0108 SN0116 s configuration sn816 book Page 41 Thursday January 8 2009 4 56 PM...

Page 52: ...listing of only today s events Choose All then click OK to see a listing of events for the entire log file Choose Selected key in the desired range of dates in the From and To fields then click OK to...

Page 53: ...List similar to the one below appears When you have finished viewing the event list To return to the Event Log dialog box click Back To erase the contents of the entire log file click Clear ALL Log T...

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Page 55: ...open telnet sessions to connect to the devices attached to the SN0108 SN0116 s COM ports See p 47 for details Administrator and Permitted Users This page allows the administrator and users with config...

Page 56: ...rs attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports seeOperating Mode page 34 Administrator Only This page allows the administrator to see information about a...

Page 57: ...u would like to access Note You must have permission in order to access a port see User Manager page 36 for details 2 If you want to view the port history click the View History button A screen showin...

Page 58: ...command line to operate it Press Enter When you have finished with the session log out then bring up the Main Menu Note Be sure to log out before bringing up the Main Menu otherwise another user can...

Page 59: ...gs dialog box under Port Configuration p 32 The screen will prompt you as to the correct character In this example it is Ctrl D see the prompt on the previous screenshot The following screen appears 7...

Page 60: ...are restricted to the administrator or users with configuration permission If you select a submenu that you are not authorized for nothing will happen 2 Some of the submenus do not have an Exit choice...

Page 61: ...d in the Administration chapter seePort Config page 31 User Manager For users clicking the User Manager button brings up their User Information dialog box They can use this dialog box to change their...

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Page 63: ...cussed below Direct HyperTerminal Connection Setup To set up a direct HyperTerminal connection do the following 1 Use Ethernet cable and a DTE to DTE adapter to connect one of the SN0108 SN0116 s seri...

Page 64: ...munications HyperTerminal Hypertrm exe The following dialog box appears 3 Key a name to describe the connection in the Name field we chose Com1Test select an icon to represent the connection then clic...

Page 65: ...ngs and the computer s COM port settings must be the same Change the settings in your dialog box if necessary so that they match the SN0108 SN0116 s Console Port settings seePort Config page 31 for de...

Page 66: ...ing dialog box displays 7 Change the settings if necessary so that they match the settings shown in the dialog box then click ASCII Setup The ASCII Setup dialog box comes up 8 Change the settings if n...

Page 67: ...ows Server 2003 systems a HyperTerminal icon that connects you to the SN0108 SN0116 is created on the desktop For Windows 98 and ME you must access HyperTerminal from the Windows Start Menu Logging In...

Page 68: ...for details on choosing the appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p 28 matches...

Page 69: ...the Windows Start Menu Final Check To make sure that the modem and COM port are correctly installed 1 Open the Control Panel My Computer Control Panel 2 Open the Make New Connection folder If all wen...

Page 70: ...op 2 In the VT100 terminal window key in atdt modem telephone number Enter The terminal responds with CONNECT115200 3 Wait at least 60 seconds then key in Ctrl D 4 Key in your Username and Password to...

Page 71: ...n page 13 if necessary Note 1 See RJ 45 to Serial Adapters page 92 for details on choosing the adapter The usual choice for connecting to a PC is SA0141 2 In the examples that follow we use COM1 If yo...

Page 72: ...box settings if necessary so that the COM port is correct then click OK 5 Click the Connection tab to see the connection setup page 6 Change your settings if necessary so that they match the settings...

Page 73: ...n page 8 Click OK at the bottom of the Connection page then click Next The following dialog box appears 9 Key in anything you like for these fields then click Next 10 Click Finish A new icon that you...

Page 74: ...ones you just set in the dialog boxes as shown in the table below Logging In 1 Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password then click Connect 3...

Page 75: ...oosing the appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p 28 matches the port that you...

Page 76: ...1 Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password click Connect and wait for the Authentication procedure to complete be patient it may take a few...

Page 77: ...log in by adding a port number from 5000 to 5015 to the login command For example telnet IP Address 5001 3 Press Enter The following screen appears 4 At the login prompt provide your Username and Pas...

Page 78: ...eady being used up to 16 additional users can log in by adding a port number from 5100 to 5115 to the login command For example SSH username IP Address P 5101 3 Press Enter 4 When you are prompted for...

Page 79: ...an alternate port from 5100 to 5115 This allows up to 16 additional users to log in at the same time 2 Select SSH from the Protocol buttons 3 Click Open at the bottom of the dialog box 4 After you hav...

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Page 81: ...other Altusen management products such as the PN9108 Power Over the NET Driver Installation In order to utilize Real COM port management the Altusen virtual COM port driver must be installed on the l...

Page 82: ...our SN0108 SN0116 package locate the file SN0116 Virtual Port for Win98 vxxx exe Note The vxxx specified above stands for the driver s version number The file on the CD will show an actual version num...

Page 83: ...tall_vxxx tgz or download it from our website and copy it into the temp directory you just created Note The vxxx specified above stands for the driver s version number The file on the CD will show an...

Page 84: ...he menu and button bars allow the automatic enumeration and listing of devices and ports Below the menu and button bars there is an area to input information in order to manually list target devices i...

Page 85: ...in the Target List The results are shown in the Port List panel Map After selecting a port from the Port List panel selecting this function maps the device s COM port to a virtual COM port on the use...

Page 86: ...et is on line and is ready to be mapped If a device was added to the list manually and is off line the icon to its left is drawn with black dots and lines Double clicking a manually added item can get...

Page 87: ...the setting for the port that was specified when the port was configured See Port Config page 31 for details Double clicking a port in the Port List brings up a Port Mapping dialog box that lets users...

Page 88: ...amically updated whenever the mapped COM port configuration changes as a result of installations and removals Port Mapping and Unmapping Port Mapping To map a virtual COM port 1 Double click your Targ...

Page 89: ...her ports in the range are passed over Port Unmapping To unmap virtual COM ports 1 Either click Unmap on the button bar or select Unmap from the menu to bring up the Port Unmapping dialog box 2 Drop d...

Page 90: ...ns With Fast mode users specify parameters on the command line to indicate their mapping unmapping choices as shown in the following examples 1 Mapping input should all be on one line AtenVPMapping ma...

Page 91: ...t use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power avail...

Page 92: ...ug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has bee...

Page 93: ...connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connec...

Page 94: ...e slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply br...

Page 95: ...ions that led up to the error Any other information you feel may be of help Email Support support aten com Online Support Technical Support http support aten com Troubleshooting Documentation Software...

Page 96: ...Green 10 100 Mbps 1 x Orange Green Power 1 x Blue RS 232 Port 8 x Green 16 x Green Switches Power 1 x Rocker Reset 1 x Semi recessed pushbutton I P Rating 100 240VAC 50 60Hz 1A Power Consumption 120V...

Page 97: ...00 Mbps 1 x Orange Green Power 1 x Blue RS 232 Port 8 x Green 16 x Green Switches Power 1 x Rocker Reset 1 x Semi recessed pushbutton I P Rating 36 75V DC 2A Power Consumption 8W Environment Operating...

Page 98: ...tion with the following procedure 1 Power off the SN0108 SN0116 and remove its housing 2 Short the jumper labeled J6 3 Power on the switch 4 When the Link and 10 100Mbps LEDs flash power off the switc...

Page 99: ...address can be assigned with the IP Installer utility 1 Unzip the contents of IPInstaller zip found on the Software CD that came with your SN0108 SN0116 package to a directory on your hard drive 2 Go...

Page 100: ...ess 192 168 0 10 in your browser and you will be able to connect 3 Assign a fixed IP address for the SN0108 SN0116 that is suitable for the network segment that it resides on 4 After you log out be su...

Page 101: ...Note You must log in within 30 seconds after entering the arp command Therefore it would be advisable to have your browser all set up to go to the IP address beforehand 5 Once you have logged in go to...

Page 102: ...e available adapter configurations SA0141 RJ45 F to DB9 F Black Connector DTE to DTE SA0142 RJ45 F to DB9 M Black Connector DTE to DCE SN0108 SN0116 RJ45 Pins 8 Computer DB9 RTS 1 8 DTR 2 6 1 TXD 3 2...

Page 103: ...o DCE SN0108 SN0116 RJ45 Pins 8 Computer DB25 RTS 1 5 DTR 2 6 8 TXD 3 3 CTS 4 4 GND 5 7 RXD 6 2 DSR 7 8 20 Other pins not used SN0108 SN0116 RJ45 Pins 8 Modem Device DB25 RTS 1 4 DTR 2 20 TXD 3 2 CTS...

Page 104: ...Connector DTE to DCE SN0108 SN0116 RJ45 Pins 8 Computer DB9 RTS 1 8 DTR 2 6 1 TXD 3 2 CTS 4 7 GND 5 5 RXD 6 3 DSR 7 8 4 9 NC not used SN0108 SN0116 RJ45 Pins 8 Modem Device DB9 RTS 1 7 DTR 2 4 TXD 3 3...

Page 105: ...DCE SN0108 SN0116 RJ45 Pins 8 Computer DB25 RTS 1 5 DTR 2 6 8 TXD 3 3 CTS 4 4 GND 5 7 RXD 6 2 DSR 7 8 20 Other pins not used SN0108 SN0116 RJ45 Pins 8 Modem Device DB25 RTS 1 4 DTR 2 20 TXD 3 2 CTS 4...

Page 106: ...ecommend that you upgrade See x reference to Firmware Upgrade Chapter or Section for upgrade details Battery Replacement This equipment is provided with a replaceable lithium battery CR2032 3V Replace...

Page 107: ...ed repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL...

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Page 109: ...management 31 Connection Control 22 Console Management 34 Corrupt Password 88 D Date and time 29 Device management configuration 31 Direct Access 39 F Firmware upgrade 30 Forgotten Password 88 G Gener...

Page 110: ...32 PuTTY 69 R Rack Mounting 10 Safety information 83 Radius Settings 26 Real COM Port Driver Installation Linux 73 Real COM Port Driver Installation Windows 71 Real COM Port Management 71 Linux 80 Win...

Page 111: ...COM Port Driver Installation Linux 73 Setting 34 Virtual COM Port Driver Installation Windows 71 Virtual COM Port Management 71 Virtual Port Management Dialog box layout 74 Port Mapping and Unmapping...

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