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W164 N9221 Water Street  •  P .O . Box 450

Menomonee Falls, Wisconsin 53052-0450 U .S .A .

PHONE:

 262 .251 .3800  •  800 .558 .8744 

U .S .A . / CANADA

FAX:

 262 .251 .7067  •  800 .329 .8744 

U .S .A . ONLY

www .alto-shaam .com

Consult instructions 

for operation and use .

20-20MW

MN-36608 (Rev. 5) • 06/18

Printed in U.S.A. 

Hot Food Holding Cabinets

Electric 

Models:

 20-20W

 20-20MW

• Installation

• Operation

• Maintenance

Summary of Contents for CombiMate 20-20MW

Page 1: ...ONE 262 251 3800 800 558 8744 U S A CANADA FAX 262 251 7067 800 329 8744 U S A ONLY www alto shaam com Consult instructions for operation and use 20 20MW MN 36608 Rev 5 06 18 Printed in U S A Hot Food Holding Cabinets Electric Models 20 20W 20 20MW Installation Operation Maintenance ...

Page 2: ...formation 3 Delivery 4 Transportation Damage Claims 5 Unpacking 6 Safety Procedures 7 Installation 9 Dimensions 10 Electrical Connection 12 Operation 13 General Holding Guidelines 15 Cleaning and Preventative Maintenance 16 Food Safety 18 Troubleshooting 19 Service 21 Wiring Diagram 26 Limited Warranty 27 ...

Page 3: ...tions of software updates and additional product information Your personal information will not be shared with any other company www alto shaam com warranty Alto Shaam 24 7 Emergency Repair Service Call Call 800 558 8744 to reach our 24 hour emergency service call center for immediate access to local authorized service agencies outside standard business hours The emergency service access is provid...

Page 4: ... the Alto Shaam Tech Team Service Department if you have any questions concerning installation operation or maintenance 1 800 558 8744 servicedept alto shaam com CAUTION Appliance and accessories may be heavy To prevent serious injury always use a sufficient number of trained and experienced workers when moving or leveling appliance and handling accessories Environmental Conditions Operational Envi...

Page 5: ...ng damage and request an inspection Mail a written confirmation to the carrier s office with the time date and the person called 7 Save any packages and packing material for further inspection by the carrier 8 Promptly file a written claim with the carrier and attach copies of all supporting paperwork Alto Shaam will continue our policy of assisting our customers in collecting claims which have be...

Page 6: ...nsible for training operators Additional manuals are available from the manufacturer Read all instructions in this manual carefully before installing this appliance using the appliance or performing routine maintenance Following procedures other than those indicated in this guide to use and clean the appliance is considered inappropriate and may cause damage injury or fatal accidents in addition t...

Page 7: ...omponent views and parts lists included in this manual are for general reference only and are intended for use by qualified and trained technicians This manual should be considered a permanent part of this appliance This manual and all supplied instructions diagrams schematics parts lists notices and labels must remain with the appliance if the item is sold or moved to another location NOTICE Indi...

Page 8: ... under an exhaust hood the hood must be switched On when the appliance is in use to avoid the build up of combustion gases Failure to do so may result in serious injury death or property damage Accumulations on the main burners of gas appliances can result in firing out of normal sequence This delayed ignition creates an alarmingly loud sound If your appliance makes an especially loud noise when s...

Page 9: ...ped with casters or 6 152mm legs to provide minimum unobstructed space beneath the unit Warranty will become null and void if these directions are not followed Clearance Requirements Back 3 76mm Top 2 51mm Left side Right side 1 25mm Weight Net 378 lb 171mm Ship 513 lb 233 kg WARNING Improper installation alteration adjustment service cleaning or maintenance could result in property damage severe ...

Page 10: ...57mm 65 3 8 1660mm 61 5 16 1557mm 65 3 8 1660mm 1 5 16 33mm 74 3 4 1898mm 68 5 16 1735mm 41 1039mm 32 11 16 830mm Cord Length 9 ft 2743mm 25 7 8 657mm 26 1 4 679mm 5017976 Trolley 20 20 22 558mm 2 9 16 65mm SHELF SPACING 69 1 2 1766mm 2 9 16 65mm 26 1 16 661mm 28 11 16 727mm 20 13 16 527mm 34 3 8 873mm Optional Pan Cart Model 20 20MW Mobile Model 20 20W Stationary 22 558mm 2 9 16 65mm SHELF SPACIN...

Page 11: ...p Accessories Preheat Sealing Strip 5016989 Roll In Pan Carts h x w x d 20 shelf pan trolley Fits 20 20e 20 20g 20 20mw and QC3 100 69 1 2 x 26 1 16 x 34 7 16 1766 x 661 x 873mm 2 9 16 65mm vertical spacing between shelves 5017976 5017148 CI 20 shelf pan trolley Fits 20 10e 20 10g 20 20mw and QC3 100 69 1 2 x 18 x 29 11 16 1766 x 465 x 753mm 2 9 16 65mm vertical spacing between shelves 5017975 501...

Page 12: ... the symbol shown on the left Provisions for earthing are to be made in accordance with IEC 2010 60335 1 section 27 or local codes WARNING To prevent SERIOUS INJURY DEATH or PROPERTY DAMAGE All electrical connections must be made by a qualified and trained service technician in accordance with applicable electrical codes CAUTION Power source must match voltage identified on appliance rating tag Th...

Page 13: ...ding cabinet preserves the quality and extends the longest possible holding life The Roll In Cart for the 20 20 are completely interchangeable between the Combitherm Oven and the Halo Heat Companion Holding Cabinet along with compatible Alto Shaam Quickchillers The Combitherm Combination Oven Steamer along with the Halo Heat companion holding cabinet and Alto Shaam Quickchiller give the food servi...

Page 14: ...nal temperature range of 140 F to 160 F 60 C to 71 C All food not within the proper temperature range should be heated before loading into the holding cabinet 5 Ensure the appliance door is securely closed and using the Up or Down Arrow buttons set the temperature to 160 F 71 C This will not necessarily be the final setting The proper temperature range for the food being held will depend on the ty...

Page 15: ...t to be released from the product This unit is equipped with a thermostat control between 60 F and 205 F 16 C and 96 C If the unit is equipped with vents close the vents for moist holding and open the vents for crisp holding Use a metal stemmed thermometer to measure the internal temperature of the product being held Adjust the thermostat setting to achieve the best overall setting based on intern...

Page 16: ...cid on stainless steel surfaces Failure to observe this precaution will void the warranty Always use the proper cleaning agent at the manufacturer s recommended strength Contact your local cleaning supplier for product recommendations Cleaning Materials Cleaning can usually be accomplished with the proper cleaning agent and a soft clean cloth When more aggressive methods are needed use a non abras...

Page 17: ...or open until interior is completely dry Replace shelves 9 Interior can be wiped with a sanitizing solution after cleaning and rinsing This solution must be approved for use on stainless steel food contact surfaces 10 To help maintain the protective film coating on polished stainless steel clean the exterior of the cabinet with a cleaner recommended for stainless steel surfaces Spray the cleaning ...

Page 18: ...s includes personal hygiene proper handling of raw foods cooking to a safe internal product temperature and the routine monitoring of internal food temperatures from the time the food is received through the time the food is served A controlled holding environment for prepared foods is just one of the important factors involved in the prevention of food borne illnesses Temperature monitoring and c...

Page 19: ...The patented SureTemp heat recovery system in this unit will immediately compensate for any loss of heat when the door is opened in order to maintain a more consistent cavity temperature the control will automatically apply heat to the unit s interior while the door is open and for a short time after the door is closed If the door remains open for more than three minutes the solid state electronic...

Page 20: ...ding to the print replace the control E 78 Voltage low Voltage below 90 VAC on a 125 VAC unit or below 190 VAC on a 208 240 VAC unit Correct voltage E 79 Voltage high Voltage over 135 VAC on a 125 VAC unit or over 250 VAC on a 208 240 VAC unit Correct voltage E 80 EEPROM Error Ensure that all temperatures and times are properly set Contact factory if problem persists E 81 EEPROM Error Contact fact...

Page 21: ...ot Food Holding Cabinets 21 Service 1 2 3 4 5 6 7 8 16 9 10 11 12 13 14 15 7 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 38 37 39 19 40 15A Part numbers and drawings are subject to change without notice Service View 20 20MW ...

Page 22: ...5 10 Plug 3 8 Hole PG 25574 1 30 Screw M6 x 1 x 25mm Flat SC 27274 21 11 Baffle Heat Control Left Hand 1015373 1 31 Door Gasket GS 36417 1 Right Hand 1015598 1 32 Trim Front 1015354 1 12 Control CC 36403 1 33 Tube Insulation 5016988 1 13 Bushing 3 4 White Snap BU 3008 1 34 Insulation TRS 30 Fiberglass 176 IN 22364 2 14 Bushing 3 8 Black Hole BU 3419 1 35 Element 1500W T Shape Foil EL 36365 2 15 St...

Page 23: ...20W Hot Food Holding Cabinets 23 Service 1 2 3 4 5 6 7 8 16 9 10 11 12 13 14 7 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 38 37 15 15A Part numbers and drawings are subject to change without notice Service View 20 20W ...

Page 24: ...7V 20A SW 34769 1 6 Back Panel Spot Left Hand 5016982 1 Switch Cover 230V only CV 38297 1 Right Hand 5017219 1 25 Panel Overlay PE 36464 1 7 Screw M5 x 0 8 x 10mm Pan SC 22766 29 26 Plug Sheet Metal Finished Head PG 38218 4 8 T Block BK 3019 1 27 Screw M6 x 1 x 25mm Flat SC 27274 21 9 Thermostat Hi Limit TT 33417 1 28 Door Gasket GS 36417 1 10 Plug 3 8 Hole PG 25574 1 29 Trim Front 1015354 1 11 Ba...

Page 25: ...wings are subject to change without notice 5017976 Trolley 20 20 68445 Item Description Part No Qty 1 Trolley Rack Assembly 5017976 2 2 Trolley Handle 5017961 1 3 Caster Swivel with Brake CS 36219 2 4 Caster Swivel no Brake CS 36218 2 5 Screw M4 x 0 7 x 10mm Hex SC 23664 2 6 Rod Trolley Lock 1014124 2 1 3 4 5 6 2 ...

Page 26: ...26 MN 36608 Rev 5 06 18 20 20MW 20 20W Hot Food Holding Cabinets Wiring Diagram ...

Page 27: ...nappropriate chemicals including but not limited to compounds containing chloride or quaternary salts poor water quality or equipment with missing or altered serial numbers 5 Damage incurred as a direct result of poor water quality inadequate maintenance of steam generators and or surfaces affected by water quality Water quality and required maintenance of steam generating equipment is the respons...

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