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ARRANTY

Drawer Warmer   

   Operator’s Manual   

   M N-46969   

   Rev 1   

   5/20

37

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Warranty

Introduction

Alto-Shaam, Inc. warrants to the original purchaser only, that any original part 

found to be defective in material or workmanship will be replaced with a new or 

rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.

Warranty Period

The original parts warranty period is as follows:

For all other original parts, one (1) year from the date of installation of appliance 

or fifteen (15) months from the shipping date, whichever occurs first.

The labor warranty period is one (1) year from the date of installation or fifteen 

(15) months from the shipping date, whichever occurs first. 

Alto-Shaam will bear normal labor charges performed during standard business 

hours, excluding overtime, holiday rates or any additional fees.

For the refrigeration compressor, if installed, the warranty period is five (5) years 

from the date of original installation of the appliance.

For heating elements on Halo Heat

®

 Cook and Hold ovens, the warranty period 

is for as long as the original owner owns the oven. This warranty period applies 

to units sold after 2/1/2009 and excludes holding-only ovens.

To be valid, a warranty claim must be asserted during the applicable warranty 

period. This warranty is not transferable.

Exclusions

This warranty does not apply to:

Calibration.

Replacement of light bulbs, rubber gaskets, grease filters, air filters, racks, jet 

plates, and/or the replacement of glass due to damage of any kind.

Equipment damage caused by accident, shipping, improper installation or 

alteration.

Equipment used under conditions of abuse, misuse, carelessness or abnormal 

conditions, including but not limited to, equipment subjected to harsh or 

inappropriate chemicals, including but not limited to, compounds containing 

chloride or quaternary salts, poor water quality, or equipment with missing or 

altered serial numbers.

Equipment damage caused by use of any cleaning agents other than those 

recommended by Alto-Shaam, including but not limited to damage due to 

chlorine or other harmful chemicals.

Any losses or damage resulting from malfunction, including loss of food product, 

revenue, or consequential or incidental damages of any kind.

Equipment modified in any manner from original model, substitution of parts 

other than factory authorized parts, unauthorized removal of any parts including 

legs, or unauthorized addition of any parts.

Continued on next page

Summary of Contents for 500-1D

Page 1: ...alto shaam com Operator s Manual Heated Holding Drawer Warmers 500 1D 500 2D 500 3D 500 2DI 500 1DN 500 2DN 500 3DN MN 46969 EN REV 01 5 20 EN ...

Page 2: ...ay not be reproduced or used in any manner whatsoever without the express written permission of Alto Shaam Inc Trademarks All trademarks referenced in this documentation are the property of their respective owners Manufacturer Alto Shaam Inc P O Box 450 W164 N9221 Water Street Menomonee Falls WI 53052 Original instructions The content in this manual is written in American English ...

Page 3: ...ty Register Register your Alto Shaam appliance online Registering your appliance ensures prompt service in the event of a warranty claim You will also receive direct notifications of software updates and additional product information Your personal information will not be shared with any other company www alto shaam com warranty Alto Shaam 24 7 Emergency Repair Service Call Call 800 558 8744 to re...

Page 4: ...FOREWORD Drawer Warmer Operator s Manual MN 46969 Rev 1 5 20 4 This page intentionally left blank ...

Page 5: ...ecautions 9 Labels 12 Label Locations 12 Dimensions 15 Dimension Drawings 15 installation 17 How to Receive the Appliance 17 How to Unpack the Appliance 18 How to Install the Drawer Warmer 19 Operation 25 Control Identification 25 How to Hold Hot Food 26 How to Display the Set or Actual Temperature 27 How to Change the Temperature Scale 28 How to Calibrate the Temperature Sensor 29 How to Modify D...

Page 6: ...TABLE OF CONTENTS Drawer Warmer Operator s Manual MN 46969 Rev 1 5 20 6 This page intentionally left blank ...

Page 7: ...NGER Danger indicates a hazardous situation which if not avoided will result in serious injury or death WARNING Warning indicates a hazardous situation which if not avoided could result in serious injury or death CAUTION Caution indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE Notice indicates a situation which if not avoided could result in prop...

Page 8: ...d drawers Intended use Drawer warmers are intended to keep hot food hot only Any other use is prohibited Residual risks This drawer warmer is manufactured using ISO certified processes The drawer warmer is designed with maximum safety in mind however there are residual risks to operators of this drawer warmer Residual risks include exposure to heat and exposure to hot food products Possible misuse...

Page 9: ...intended use of heating or cooking Use utensils and protective clothing such as dry oven mitts when loading and unloading the appliance Use caution when using the appliance Floors adjacent to the appliance may become slippery Do not cover or block any of the openings of this appliance Do not use this appliance near water such as a sink in a wet location near a swimming pool or similar locations Ma...

Page 10: ...ies or lack of experience and knowledge unless they have been given supervision concerning use of the appliance by person responsible for their safety People impaired by drugs or alcohol Children should be supervised to ensure that they do not play with the appliance Children shall neither clean nor maintain the appliance Condition of appliance Only use the appliance when All controls operate corr...

Page 11: ...l MN 46969 Rev 1 5 20 11 Continued from previous page Personal Protective Equipment PPE Wear the following Personal Protective Equipment PPE while cleaning the appliance Protective gloves Protective clothing Eye protection Face protection ...

Page 12: ...LABELS Drawer Warmer Operator s Manual MN 46969 Rev 1 5 20 12 L ABELS Label Locations HH REF 009706 c b a d e f g ...

Page 13: ...rature control 2 Rating Tag 3 Do not dispose of this item in general waste 230V only 4 Equipotential bonding 5 Made in U S A 6 Halo Heat LA 2304 7 Security seal LA 26348 LA 36443 E S e c u r i t y S e a l S e c u r i t y S e a l S e c u r i t y S e a l S e c u r i t y S e a l S e c u r i t y S e a l S e c u r i t y S e a l S e c u r i t y S e a l S e c u r i t y S e a l ...

Page 14: ...LABELS Drawer Warmer Operator s Manual MN 46969 Rev 1 5 20 14 This page intentionally left blank ...

Page 15: ...631mm 6 3 4 171mm FOR LEG STAND OR 5 127mm CASTER STAND ASSEMBLY 4 7 8 121mm FOR CASTER STAND ASSEMBLY WITH 3 76mm CASTERS Cord Length 120V 5 1524mm 208 240V 8 2438mm 230V 8 2438mm 6 3 4 171mm FOR LEG STAND OR 5 127mm CASTER STAND ASSEMBLY 4 7 8 121mm FOR CASTER STAND ASSEMBLY WITH 3 76mm CASTERS 53 3 4 1364mm 24 7 8 631mm Cord Length 120V 5 1524mm 208 240V 8 2438mm 230V 8 2438mm 26 1 8 664mm 11 5...

Page 16: ...rim Add 3 4 19mm to drawer warmer height and 1 1 2 38mm to drawer warmer width 24 5 8 624mm 19 15 16 491mm 43 3 8 1101mm Cord Length 120V 5 1524mm 208 240V 8 2438mm 230V 8 2438mm 17 1 2 445mm 6 3 4 171mm FOR LEG STAND OR 5 127mm CASTER STAND ASSEMBLY 4 7 8 121mm FOR CASTER STAND ASSEMBLY WITH 3 76mm CASTERS 25 7 8 657mm 12 5 16 312mm Electrical Connection ...

Page 17: ...o not wait until after the equipment is moved to a storage area 2 Inspect and count all merchandise received Do not sign a delivery receipt or a freight bill until you have done so 3 Note all damage to packaging and to the equipment on the carrier s receipt 4 Request the driver sign the delivery receipt If the driver refuses to sign make a note of this refusal on the delivery receipt 5 Write the f...

Page 18: ...kg 500 3DN 130 lbs 59 kg Cutting tools to remove the packaging Unpack the appliance To unpack the appliance do the following Step Action 1 Remove the box Save all packing materials for inspection by the carrier 2 Remove the shrink wrap 3 Cut the restraining straps 4 Remove the appliance from the pallet Result The appliance is now unpacked NOTE Examine the appliance for damage If the appliance has ...

Page 19: ...kW Plug Configuration Certification 120V 120 1 60 14 10 7 15 1 28 NEMA 5 15P 20A 125V plug 208 240V 208 1 60 14 5 3 15 9 6 NEMA 6 15P 20A 125V plug 240 1 60 14 5 3 15 1 28 230V 230 1 50 60 1 5mm 2 5 1 16 1 18 CEE 7 7 BS 1363 CH2 16P Plugs rated 250V Electrical connections must meet all applicable federal state and local codes CEE 7 7 BS 1363 CH2 16P AS NZS 3112 500 D 500 DN V Ph Hz Awg IEC A Break...

Page 20: ...This appliance must be adequately grounded in accordance with local electrical codes or in the absence of local codes with the current edition of the National Electrical Code ANSI NFPA No 70 In Canada all electrical connections are to be made in accordance with CSA C22 1 Canadian Electrical Code Part 1 or local codes CE approved appliances include an equipotential bonding terminal marked with the ...

Page 21: ...shall be connected to the terminal which is marked with the ground symbol If a plug is used the socket outlet must be easily accessible If the power cord needs replacement use a similar one obtained from the distributor Hard wired drawer warmers Hard wired drawer warmers must be equipped with a country certified external all pole disconnection switch with sufficient contact separation An oil resis...

Page 22: ...ce The drawer warmer is now correctly positioned 3 See topic How to Clean the Drawer Warmer and thoroughly clean the drawer warmer Connect power 4 To connect electric power to the drawer warmer do the following Plug the drawer warmer into a properly grounded receptacle only positioning the drawer warmer so that the plug is easily accessible in case of an emergency Arcing will occur when connecting...

Page 23: ...n starting up the drawer warmer an odor may be noticeable If an oder is noticed operate the drawer warmer without food for a minimum of two 2 hours at a temperature of 140 F 93 C to remove surface oils the total time required to remove surface oils may be longer Result The drawer warmer is now installed ...

Page 24: ...INSTALLATION Drawer Warmer Operator s Manual MN 46969 Rev 1 5 20 24 This page intentionally left blank ...

Page 25: ...ower Switch Press to turn on or turn off the drawer warmer 2 Heat Indicator Light Indicates when the drawer warmer has reached the set temperature 3 LCD Display Displays time temperature settings and error codes 4 Temperature Display Press to display the Set and Actual cavity temperature 5 Up Down Arrows Press to set warming time TH TS 009666 a b c d e ...

Page 26: ...owing Step Action 1 Set the power switch a to the ON position 2 Press the up or down arrow b to 200 F 93 C The heat indicator c will light 3 Allow the drawer warmer to preheat for 30 minutes before adding hot food When the heat indicator light turns off the drawer warmer has reached the Set temperature 4 Load the drawer warmer with hot food only 140 F 60 C to 160 F 71 C Result The drawer warmer is...

Page 27: ...n 1 Press and hold the Temperature Display button a and the up arrow b for five 5 seconds The control will display ACT and then the Actual temperature 2 To return to show the Set temperature press and hold the Temperature Display button c and the up arrow d for five 5 seconds The control will display SET and then the Set temperature Press the Temperature Display button at any time to display the S...

Page 28: ...on 1 Press and hold the Temperature Display button a and the down arrow b for 5 seconds The control will display Celsius C After three 3 seconds the control will return to displaying the Set or Actual temperature 2 To return the default to show Fahrenheit press and hold the Temperature Display button c and the down arrow d for five 5 seconds The control will display Fahrenheit F Result The control...

Page 29: ...c How to Display the Set and Actual Temperature Procedure To calibrate the temperature sensor do the following Step Action 1 Clean the temperature sensor with a damp cloth 2 Suspend a multimeter thermocouple in the center of the drawer Do not allow the thermocouple to touch any surface Close the drawer and do not open it until calibration is complete 3 Press the up or down arrows a to set the temp...

Page 30: ... was the smaller value the offset will be negative 5 If the multimeter temperature and the Actual temperature don t match press and hold the Up and down arrow buttons b for eight 8 seconds The control will display the previous calibration offset value or 0 6 Press the Up or down arrows c to set the appropriate offset value Example If the multimeter temperature is 145 F and the Actual temperature i...

Page 31: ... Press the Temperature Display button d to save the offset and exit calibration mode 8 Allow the drawer warmer to re stabilize and compare the temperature again Tolerance at 140 F 60 C is 8 F 4 C Tolerance at 180 F 82 C is 10 F 6 C Result The temperature sensor has been calibrated HH TS 009694 d ...

Page 32: ...ure To modify the drawer to hold oversized pans do the following Step Action 1 Remove the drawer from the drawer warmer 2 Remove the four 4 screws holding the pan support bracket 3 Slide the bracket to the back two 2 holes 4 Re install the four 4 screws 5 Re install the drawer into drawer warmer 6 Insert oversized pan into drawer Result The drawer is now modified to hold oversized pans HH TS 00971...

Page 33: ... cleaner directly into the fan openings located in the rear of the drawer warmer Monthly For monthly maintenance do the following Inspect drawers and drawer rails Inspect drawer vent slides for proper operation if applicable Calibrate the temperature sensor Inspect door handle screws and tighten if necessary Yearly For yearly maintenance do the following Check and tighten all wire connections Meas...

Page 34: ...and bolt and then sliding it off of the top pin 5 Wipe the inside and outside of the drawer warmer with a damp cloth 6 Wipe the control panel drawer vents and drawer handles and gaskets with a non abrasive nylon scrub pad 7 Wipe the outside of the drawer warmer with a stainless steel cleaner Result The drawer warmer is now clean WARNING Electric shock hazard Set the power switch to the OFF positio...

Page 35: ...mp measurement error Contact factory E 51 Temp measurement error Contact factory E 60 Real time clock error Data set to factory default Ensure that date and time are correct if applicable E 61 Real time clock error Contact factory E 64 Clock is not oscillating Contact factory E 70 Configuration connector error DIP switch Refer to the electrical schematic and ensure DIP switches on the control matc...

Page 36: ...econds Adjust control Error will reset when the problem has been resolved E 91 Input failure Contact factory E dS Datakey error Datakey digital signature incompatible Cycle power and install compatible Datakey if error persists E dT Datakey error Datakey incompatible with control Install compatible Datakey E dU Datakey unplugged Install Datakey and cycle power to control to clear error dLto Datalo...

Page 37: ...s to units sold after 2 1 2009 and excludes holding only ovens To be valid a warranty claim must be asserted during the applicable warranty period This warranty is not transferable Exclusions This warranty does not apply to Calibration Replacement of light bulbs rubber gaskets grease filters air filters racks jet plates and or the replacement of glass due to damage of any kind Equipment damage cau...

Page 38: ... damage incurred as a result of not following the required maintenance schedule published in the manuals for the equipment Conclusion This warranty is exclusive and is in lieu of all other warranties express or implied including the implied warranties of merchantability and fitness for a particular purpose No person except an officer of Alto Shaam Inc is authorized to modify this warranty or to in...

Page 39: ...WARRANTY Drawer Warmer Operator s Manual MN 46969 Rev 1 5 20 39 This page intentionally left blank ...

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