Using CDR Search
CDR Manual
21
Using CDR Search
•
Exact
—retrieves records that exactly match the field value entered
•
Like
—retrieves records that begin with the field value entered
•
Pat
—retrieves records that contain the field value in any part of the
DNIS/Project/Acct Code digits.
5. Select to
Sort by:
•
Date/Time
—sorts day-by-day (or hour-by-hour if you select Today
as the time range for the search).
•
Extension
—sorts by extension.
•
Trunk
—sorts by trunk.
•
N/A
—search without sorting, retrieves total number of records.
Note:
For faster searching, using
N/A
to sort records is
recommended.
(For example, when you search for Connected Calls, the time range
as “Today,” and sorting by N/A, CDR will retrieve the total number
of connected calls for “today.”
Note:
If the time range for the search is less than 1 day, and Date/Time is
selected for Sort by, CDR will list records hourly. If time range for
the search is longer than 1 day, and Date/Time is selected for Sort
by, CDR will list records daily.
6. Click
Search.
During the search, a progress window appears
.
To cancel the search, click
Cancel.
7. Search results appear in the
Summary
window. Refer to “Search
Results” on page 25 for details on working with search results.