TAEC Eco Owners Manual v2.5
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Energie Guarantee
This guarantee covers all defects to the goods supplied by Energie. It excludes the payment of
any damage caused directly or indirectly by the supplied goods.
The guarantee starts from the Installation of the goods.
Solar Panel:
Water Cylinder (domestic use):
Electrical components
Water Cylinder (industrial)
10 Years
5 Years
5 Years
5 Years
In case of guarantee, the parts replaced are property of the manufacturer. A repair under the
guarantee does not extend the guarantee.
Guarantee Exclusions
The guarantee is invalid if the apparatus is no longer in use, or is not assembled in accordance
with the manufacturer
’s
instructions, or if the equipment has been altered or modified
without authorisation, or if the serial number has been removed or erased.
The equipment should only be installed by qualified installers according to the NZ Standards,
the NZ Building Code and good trade practises, or the instructions of our technical services.
Further exclusions from guarantee:
•
Hot water tanks that have been operating in water with the following indexes:
•
Active chlorine > 0.2 ppm
•
PH < 6 or > 8.5 (Sorensen scale at 25° C).
•
Hardness < 3.0 or > 20.0 °dH (< 50ppm or > 350ppm)
•
If one of the water parameters has a greater value than stipulated by directive
236/98 (Portugal).
•
Breakdown due to incorrect use, electrical discharges, flooding, or humidity.
•
The guarantee lapses if it is transferred to another owner, even if within the guarantee
period.
ATTENTION: In cases where there is no justifiable breakdown and technical assistance has
been requested, the client will pay for lost technical assistance time and travel.
Note: The Guarantee form must be properly completed, signed and stamped by the
installer/reseller and returned to ENERGIE, otherwise the guarantee will not be validated.
