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1. Introduction 

Thank you for purchasing the 

ALTEC

 TTP-245 series/343 series Thermal 

Transfer and Direct Thermal Bar Code Printers. Although the printer takes only 
a small amount of space, it delivers reliable, superior performance. 
 
This printer provides both thermal transfer and direct thermal printing at user 
selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-245 series; 2.0 or 3.0 ips 
for TTP-343 series. It accepts roll feed, die-cut, and fan-fold labels for both 
thermal transfer and direct thermal printing. All common bar codes formats are 
available. Fonts and bar codes can be printed in

 

4 directions, 8 different 

alphanumeric bitmap fonts and a build-in true type font capability. You will 
enjoy high throughput for printing labels with this printer. 
 

2. Getting Started 

2.1 Unpacking and Inspection 

This printer has been specially packaged to withstand damage during shipping.   
Please carefully inspect the packaging and printer upon receiving the bar code 
printer. Please retain the packaging materials in case you need to reship the 
printer. 
 

2.2 Equipment Checklist 

„

 Printer 

„

  BarTender UltraLite CD disk 

„

 Quick 

start 

guide 

„

  USB port cable 

„

  External universal switching power supply 

„

 Power 

Cord 

„

  Label Spindle, fixing tab x2, 1.5” core adapter x2 

„

 Ribbon 

spindle 

x2 

„

  Ribbon rewind spindle paper core 

 

If any parts are missing, please contact the Customer Service Department 
of your purchased reseller or distributor.

 

 

Summary of Contents for TTP-245 Series

Page 1: ...THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ALTEC TTP 245 Series 343 Series USER S MANUAL...

Page 2: ...abel in Cutter Mode 17 3 7 Instructions to Top Cover Operation 18 3 8 Diagnostic Tool 21 3 8 1 Start the Diagnostic Tool 21 3 8 2 Printer Function Calibrate sensor Ethernet setup RTC setup 22 3 9 Inst...

Page 3: ...ii 7 LED and Button Operation 37 7 1 LED 37 7 2 Button Operation 37 Revise History 40...

Page 4: ...1997 Class B ANSI C63 4 2003 Canadian ICES 003 T V GS EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie Diese Hinweis sorgf ltig durch 2 Heben Sie diese Anleitung f r den sp teren Gebrauch...

Page 5: ...ns 8 different alphanumeric bitmap fonts and a build in true type font capability You will enjoy high throughput for printing labels with this printer 2 Getting Started 2 1 Unpacking and Inspection Th...

Page 6: ...Paper thickness 0 19mm 200 000 cuts Main board integrated with internal Ethernet Internal Ethernet print server module User option KP 200 KU 007 plus External Ethernet print server External wireless...

Page 7: ...ccess Cover Top Cover Open Lever Feed Button Printer Top Cover LED Indicator Fig 1 Top front view 1 2 3 4 5 Fig 2 Rear view 6 6 Rear Paper Guide 5 Power Switch 4 Power Jack 3 RS 232C DB 9 Interface 2...

Page 8: ...e printer and then plug the power cord into a properly grounded receptacle Power Supply Plug Power Cable USB RS 232C Centronics Power Switch Fig 3 Attach power supply to printer 3 2 Loading the Ribbon...

Page 9: ...nd paper core on the front hubs 4 Install a ribbon on the ribbon supply spindle 5 Mount the ribbon supply spindle on the rear hubs 6 Thread the ribbon leading tape downward pass the print head 7 Attac...

Page 10: ...paper core is 1 inch remove the 1 5 core adapter from the fixed tab If label width is 4 inch wide two fixing tabs are not required Fixed Tab 1 Label Spindle Paper Roll 1 5 Core Adapter Printing Side...

Page 11: ...the green center biased paper guides to slightly touch the edges of the label backing 6 To close the printer top cover lift the cover to the ultimate open angle then use both hands to close the cover...

Page 12: ...tach an external paper roll mount on the bottom of the printer Fig 9 Attach the external roll mount to the printer 1 Open the printer top cover by releasing the top cover open levers The top cover sup...

Page 13: ...face up through the paper guide and pass over the platen 5 Adjust the paper guides to fit the paper width 6 Close the printer top cover by lifting the top cover to the maximum opening angle then push...

Page 14: ...r and hold it and push down and push backward the top cover support then push backward the top cover 3 Use a screwdriver to screw off 6 screws on the lower inner cover Top Cover Lower Cover Screws Low...

Page 15: ...inner cover and the lower cover 6 Arrange the cable through the bezel Connect the peel off panel cable to the 5 pin socket on printer PCB PCB 5 pin Socket Peel off panel Cable Peel off panel Fig 14 C...

Page 16: ...17 Peel off panel installation II 9 Lift up the peel off panel to the lower cover to close it 10 Use a screwdriver to screw down whole screws on the lower inner cover and the lower cover 11 Close the...

Page 17: ...bel spindle into a paper roll 2 Open the printer top cover by pulling the top cover open levers The top cover support will hold the printer top cover Backing paper Opening Peel off panel Top Cover Ope...

Page 18: ...emoving left or right to fit the paper width Fig 20 Lead the paper through the backing paper opening beneath the roller Top Cover Support Top Cover Roller Peel off panel 8 Push the peel off panel back...

Page 19: ...ver Lower Cover Fig 22 Pull the lever to open the cover 3 Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover 4 Use a screwdriver to s...

Page 20: ...43 U30 TTP 245 343 Plus socket on the main board 7 Use both thumbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover...

Page 21: ...y arranging the top cover support back to the flute and push it forward then close the top cover slowly 3 6 1 Loading Label in Cutter Mode 1 Insert a 1 label spindle into a paper roll 2 Open the print...

Page 22: ...ort and close the top cover slowly Fig 28 Complete label installation in cutter mode 3 7 Instructions to Top Cover Operation Please take care when opening or closing the printer s top cover by careful...

Page 23: ...ll the top cover 3 Fully open the top cover and gently lower it to stop position 2 Fig 1 Top cover support is fixed at position 2 4 To close the cover lift up the top cover to the ultimate angle then...

Page 24: ...over 5 Do not force the cover If you are not sure if top cover is fixed at stop position please do not push top cover to close it or the top cover will be damaged Please open the top cover to the ulti...

Page 25: ...l commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This utility works with printer firmware V6 00 and later versions...

Page 26: ...he printer dump mode Configuration Page Print printer configuration RTC Setup Synchronize printer Real Time Clock with PC Calibrate Sensor Calibrate the sensor specified in the Printer Setup group med...

Page 27: ...ommended SD card specification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB SanDisk Transcend Panasonic V1 0 V1 1 512 MB SanDisk Tran...

Page 28: ...miniSD 256 MB Transcend Panasonic V1 0 V1 1 miniSD 512 MB Transcend Panasonic V1 0 V1 1 miniSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 miniSD 4 GB Transcend V2 0 SDHC CLASS 6 miniSD 4 GB The DOS FA...

Page 29: ...nsitivity should be calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the ribbon and gap black mark...

Page 30: ...tton then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber red 5 blinks am...

Page 31: ...h sec Print darkness Label size inch Gap distance inch Gap black mark sensor sensitivity Numbers of download files Total available memory space Note 1 The physical flash memory for RoHS compliant vers...

Page 32: ...he left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Hex dec...

Page 33: ...er red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Printer configuration will be restore to defaults as below after initialization Parameter Default sett...

Page 34: ...ase follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will...

Page 35: ...power 3 Release the FEED button when LED becomes solid green The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid g...

Page 36: ...ead 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll...

Page 37: ...and If you touch it careless please use ethanol to clean it z Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head z Regularly clean the print head and supply sensors on...

Page 38: ...the green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jac...

Page 39: ...Printing The Ethernet IP subnet mask gateway is not configured properly Configure the IP subnet mask and gateway Label or ribbon loaded not correctly Follow the instructions in loading the media or l...

Page 40: ...on Check if dust or adhesives are accumulated on the print head Clean the print head Check if print density is set properly Adjust the print density and print speed Check print head test pattern if he...

Page 41: ...eeds the label to the beginning of the next label Pause z Press the feed button during printing The printing job is suspended Ribbon Sensor and Gap Black Mark Sensor Calibration 1 Turn off the power s...

Page 42: ...e refer to TSPL2 programming manual Printer Initialization 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks...

Page 43: ...be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Skip AUTO BAS 1 Turn off printer power 2 Press the FEED button and then tu...

Page 44: ...s default setting Camille 2008 3 6 Revise 2 2 section Add 3 9 section Install memory card Camille 2008 3 7 Revise the printer default setting Revise 3 6 4 2 and 5 1 section Camille 2008 3 10 Revise th...

Page 45: ...41 Nieuwland Parc 159 3351 LJ Papendrecht ALTEC INDUSTRI LE IDENTIFICATIE 3350 AA Papendrecht Postbus 3 info altec nl T 31 0 78 615 20 33 www altec nl F 31 0 78 615 38 33...

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