Alpine STi Series Gas Fireplaces
21
LIMITED LIFETIME WARRANTY
ALPINE GAS FIREPLACES
(801)768-8411
782 West State Street
www.alpinegasfireplaces.com
Lehi,
Utah
84043
WARRANTY
COVERAGE - This Limited Warrranty is issued by Alpine Gas Fireplaces, a division of Alpine Supply Company ("Alpine"), and extends only to the original
consumer purchaser. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE.
LIMITED ONE YEAR WARRANTY
The Alpine Gas Fireplace is warranted to be free of defects in materials and workmanship (does not include installation materials and installation labor) for
a period of one (1) year from the date of purchase when installed and used in accordance with the recommendations in the installation and operation in-
structions for the fireplace. The determination as to the existence of a defect and whether or not that defect is material shall be made in accordance with
accepted industry standards. Defective parts will be repaired or replaced at Alpine's option. Parts which are returned to Alpine and found defective on in-
spection will be repaired, or replaced with a new part, without charge to the purchaser as long as the part is still under warranty. All shipping charges will be
paid by the purchaser, and all new or repaired parts shipped to the purchaser shall be shipped freight collect (F.O.B. Lehi, Utah). Service calls ordered by
the customer, repairs, or parts which do not qualify for warranty shall be charged to the customer at then current rates for labor, parts and transportation.
LIMITED LIFETIME WARRANTY
In addition to the one year warranty described above, the firebox of the Alpine Gas Fireplace is warranted for life against through wall perforation when
installed and used in strict compliance with the recommendations in the installation and operation instructions for the fireplace, provided that the blower
has been installed and been kept operable and working whenever the fireplace has been in use, and there has been an approved and tested vent cap in
place on the chimney to prevent moisture from coming down the flue and causing the rusting of the firebox or other components. For purposes of this life-
time warranty, burnout means only the eroding of the interior metal floor, top, walls or heat exchanger in the top of the appliance, solely by fire action, to the
point that the erosion has resulted in one or more holes from inside of the firebox into the surrounding hot air chambers of the appliance. This lifetime war-
ranty does not cover warping or rusting of the firebox. The damaged part or parts of the firebox will be repaired or replaced at Alpine's option. Parts which
are returned to Alpine and are found damaged by burnout on inspection will be repaired, or replaced with a new part, without charge to the purchaser as
long as the unit is still under warranty. All shipping charges shall be paid by the purchaser, and all new or repaired parts shipped to the customer shall be
shipped freight collect (F.O.B. Lehi, Utah). If the damaged part or parts under warranty cannot reasonably be removed and shipped to Alpine for replacement
or repair, Alpine will provide a serviceman to correct the defect at the location where the gas fireplace is installed without charge to the purchaser for labor
or materials, provided that the purchaser shall pay a reasonable charge for the transportation of the serviceman and needed parts and equipment from the
nearest Alpine service center to the location of the appliance and return.
LIMITATIONS - These one year and limited lifetime warranties are in lieu of all other express warranties. ALL IMPLIED WARRANTIES, INCLUDING ANY IM-
PLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE, ARE SPECIFICALLY LIMITED TO A TERM OF ONE (1)
YEAR FROM THE DATE OF PURCHASE (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU). Alpine neither assumes nor authorizes any other person to assume for it, any additional liability in connection with
the sale, installation, replacement, or repair of the appliance.
EXCLUSIONS Alpine shall be held free and harmless from liability damage to property or injury to persons related to the installation or operation, proper or
improper, of the appliance. THESE ONE YEAR AND LIMITED LIFETIME WARRANTIES DO NOT COVER, NOR DOES ALPINE ASSUME, RESPONSIBILITY
FOR INCIDENTAL, SECONDARY, OR CONSEQUENTIAL DAMAGES. ( SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.)
These one year and limited lifetime warranties do not cover:
1. Damage or malfunction resulting from accident, negligence, abuse, alteration, unauthorized service, damage during transportation, shipping or damage
caused by external fire, floods, acts of God, or any other casualty.
2. Damage or malfunction resulting from failure to follow the installation or operating instructions provided with the fireplace unit.
3. Damages or defects in any parts, equipment, accessories, materials, or items not manufactured, sold, or supplied by Alpine, or any damage resulting
from the use of such items, which are used on or in connection with the fireplace unit.
4. Damage to or defects in any glass windows or internal or external finishes, or any damage resulting there from, except as an examination by the pur-
chaser may reveal at the time of delivery of the appliance and is reported immediately to Alpine.
5. Any expansion and contraction noises commonly found in heating equipment.
6. Damage or malfunction caused by trees or bushes located in the proximity of the vent or vent termination.
PROCEDURE TO OBTAIN PERFORMANCE UNDER WARRANTY It is recommended that you first contact your local dealer as the dealer may be able to
assist you with warranty or other service work. In any case, the following procedure must be followed for any and all warranty work;
If damage occurs or a defect is discovered which you believe is covered by this limited warranty, you must promptly notify Alpine of the damage or defect in
writing and provide reasonably satisfactory proof of the date of purchase of the appliance. All claims made by you under this warranty should be directed to
Alpine at the address below. The written notice must contain the name, address and phone number of the customer, as well as the name of the dealer, the
serial number of the appliance and the date purchased. Failure to give timely notice to Alpine of any material damage or defect will result in that damage or
defect being excluded from coverage.
Upon receipt Alpine will, within 60 days, repair, replace or service the parts or unit as covered by this Limited Warranty. Exceptions to this may be delays
that are caused by acts of God, labor problems or material shortages.
