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___________________________________________________________________ 

Alpha ESS Co., Ltd. 

Page 19 of 69

 

Your Smart Energy 

 
 
 

SMILE-B3-PLUS Accessory Package

 

 

 

 

 

 

Carton (X1) 

Holder for Cable 

Box Cover (X2) 

Cable Box Cover 

(X1) 

PV CT (X1) 

Grid CT (X1) 

 

 

 

 

 

 

AC Connection 

Cover (X1)

 

Screw M4*12 

(X10) 

 

 

 

 

 

Summary of Contents for SMILE-B3-PLUS

Page 1: ...V01 Installation Manual Energy Storage System ESS SMILE B3 PLUS SMILE B3 PLUS II SMILE B3 PLUS III SMILE B3 PLUS IV SMILE B3 PLUS V SMILE B3 PLUS VI ...

Page 2: ...l 86 0 513 806 868 91 E mail info alpha ess com Web www alpha ess com Add JiuHua Road 888 High Tech Industrial Development Zone 226300 Nantong City Jiangsu Province Australia Alpha ESS Australia Pty Ltd Tel 61 1300 968 933 E mail australia alpha ess com Web www alpha ess com au Add Suite 1 Level 1 530 Botany Road Alexandria NSW 2015 Italy Alpha ESS Italy S r l Tel 39 0 599 239 50 E mail info alpha...

Page 3: ...e copyright of AlphaESS Co Ltd with all rights reserved Please keep the manual properly and operate in strict accordance with all safety and operating instructions in this manual Please do not operate the product before reading through the manual Version Information Version Date Content V01 02 08 2021 New V02 18 08 2021 Update safety country settings and others ...

Page 4: ... for Battery Pack 8 2 3 Important Safety Instructions 10 2 4 Symbols on the Label 12 3 Product Introduction and Application Scenarios 14 3 1 Product Description 14 3 2 Application Scenarios 16 4 Storage 17 4 1 Product Storage 17 5 Unpacking 18 5 1 Checking the Outer Packing 18 5 2 Scope of Delivery 18 6 Mounting 20 6 1 Requirements for Mounting 20 6 2 Preparing Tools and Instruments 22 6 3 Mountin...

Page 5: ...l APP 50 8 2 Overview of Functions for Installer Account 50 8 3 WiFi Module Setting 51 9 Commissioning 53 9 1 Checking Before Power On 54 9 2 Check the Running State 55 9 3 Powering Off the Product 56 10 Maintenance and Troubleshooting 57 10 1 Routine Maintenance 57 10 2 Troubleshooting 58 11 Uninstallation Return 63 11 1 Removing the Product 63 11 2 Packing the Product 63 11 3 Disposing of the Pr...

Page 6: ... end users Only qualified persons are allowed to perform the activities marked in this document with a warning symbol Tasks that do not require any particular qualification are not marked and can also be performed by end users Qualified persons must have the following skills Knowledge of how an inverter works and operates Training in how to deal with the dangers and risks associated with installin...

Page 7: ...s situation which if not avoided could result in minor or moderate injury NOTICE NOTICE indicates a situation which if not avoided can result in property dam age INFORMATION provides tips which are valuable for the optimal installation and operation of the product 1 4 Nomenclature Complete designation Designation in this document SMILE BAT 5P Battery Pack ...

Page 8: ...S shall not be held liable for any damage caused by such changes Any use of the product other than that described in the Intended Use section does not qualify as appropriate The enclosed documentation is an integral part of this product Keep the documentation in a convenient place for future reference and observe all instructions contained therein The type label must remain permanently attached to...

Page 9: ...erform the following countermeasures Fire extinguishing media Respirator is not required during normal operations Use FM 200 or CO2 extinguisher for battery fire Use an ABC fire extinguisher if the fire is not from battery and not spread to it yet Firefighting instructions 1 If fire occurs when charging batteries if it is safe to do so disconnect the battery pack circuit breaker to shut off the po...

Page 10: ...t 5 minutes until the capacitors have discharged Do not open the product Wear suitable personal protective equipment for all work on the product DANGER Danger to life due to electric shock when touching live system components in case of a ground fault If a ground fault occurs parts of the system may still be live Touching live parts and cables results in death or lethal injuries due to electric sh...

Page 11: ...explosive atmosphere or areas of high humidity If moisture has penetrated the battery pack e g due to a damaged housing do not install or operate the battery pack In case of contact with electrolyte rinse the affected areas immediately with water and consult a doctor without delay CAUTION Risk of burns due to hot heatsink and housing The heatsink and housing can get hot during operation During ope...

Page 12: ...waiting time of 5 minutes High voltages that can cause lethal electric shocks are pre sent in the live components of the inverter Prior to performing any work on the inverter disconnect it from all voltage sources as described in this document WEEE designation Do not dispose of the product together with the household waste but in accordance with the disposal regulations for electronic waste applic...

Page 13: ...rical voltage The product operates at high voltages Risk of chemical burns Risk of explosion Observe the documentation Risk of electrolyte leakage CE marking The product complies with the requirements of the applicable EU directives Refer to the instruction for operation Use eye protection Fire naked light and smoking prohibited No nearing Do not dispose of the battery pack together with the house...

Page 14: ...___________________________________________________________ Alpha ESS Co Ltd Page 14 of 69 Your Smart Energy 3 Product Introduction and Application Scenarios 3 1 Product Description Appearance and Dimensions mm ...

Page 15: ...order COM Normally on normal network connection Flicker connecting to the server Extinguishing un connected network Battery LED Signals Different colors represent different states green for SOC state yellow for protection state red for error state The LED indicators provide information about the SOC operational status of the battery pack SOC Status Description SOC Instruction SOC 5 5 SOC 25 25 SOC...

Page 16: ...y as per customer s setting Under the auto mode SMILE B3 PLUS will store surplus renewable energy onto the battery and discharge battery to supply power to local loads when renewable energy is not enough The standard schematic is as below Figure 3 1 SMILE B3 PLUS System with PV NOTE For the AC coupled system with PV if only install Grid CT the system cannot display power generated by PV inverter e...

Page 17: ...way from corrosive organic solvents and gases Keep products away from direct sunlight Keep products at least 2 meters away from heat sources 8 The product in storage must be disconnected from external devices The indicators if any on the products should be off 9 Products should be delivered based on the first in first out rule 10 The warehouse keeper should collect battery storage information ever...

Page 18: ...aler as soon as possible 5 2 Scope of Delivery Check the scope of delivery for completeness and any externally visible damage Contact your distributor if the scope of delivery is incomplete or damaged NOTE SMILE B3 PLUS is equipped with an extra accessory package SMILE B3 PLUS Carton X1 SMILE B3 PLUS X1 Wall Bracket X1 Wall Anchor ST6 55 X8 Cord End Terminal X7 6 Pin Terminal Block X1 WiFi Module ...

Page 19: ...____________________________________ Alpha ESS Co Ltd Page 19 of 69 Your Smart Energy SMILE B3 PLUS Accessory Package Carton X1 Holder for Cable Box Cover X2 Cable Box Cover X1 PV CT X1 Grid CT X1 AC Connection Cover X1 Screw M4 12 X10 ...

Page 20: ...eze The regions prone to sea breeze vary depending on weather conditions such as typhoons and monsoons or terrains such as dams and hills Mounting Environment Requirements The product must be mounted in a well ventilated environment to ensure good heat dissipation When mounted under direct sunlight the power of the product may be derated due to additional temperature rise Mount the product in a sh...

Page 21: ...rement SMILE B3 PLUS and SMILE BAT 5P should be wall mounted The installation angle requirement is as follow Do not mount the product at forward tilted side tilted horizontal or upside down positions Mounting Space Requirements Reserve sufficient clearance around the product to ensure sufficient space for installation maintenance and heat dissipation ...

Page 22: ... DC voltage measurement range 1000 V DC Diagonal pliers Wire stripper Torque screwdriver slotted head torque range 0 2 Nm Rubber mallet Utility knife Cable cutter Crimping tool model PV CZM 22100 Cord end terminal crimper Disassembly and Assembly Tool model PV MS HZ open end wrench Vacuum cleaner Heat shrink tubing Heat gun Marker Measuring tape Bubble or digital level Personal protective equipmen...

Page 23: ...ve equipment for all work on the product CAUTION Risk of injury due to damaged cables There may be power cables or other supply lines e g gas or water routed in the wall Ensure that no lines are laid in the wall which could be damaged when drilling holes 6 3 1 Mounting the SMILE B3 PLUS Dimensions of wall bracket mm The steps to mount the SMILE B3 PLUS are listed below 1 Remove the wall bracket fr...

Page 24: ...ws with the tool of SW10 hexagon sleeve 3 Hold the handles on both sides of the inverter and install SMILE B3 PLUS on the wall bracket This step should take two people to complete 4 Tighten the wall bracket and SMILE B3 PLUS with screw M6 16 X6 tool T20 screwdriver torque 3 0 Nm 5 Perform electrical connection work please refer to Section 7 Electrical Connection NOTE If there are no expansion batt...

Page 25: ...ing refer to Chapter 7 7 1 Take out the battery wall bracket and the expansion bracket and fix them together by using four M4 flange nuts tools SW7 sleeve or other tools for M4 flange torque 1 6 Nm 2 Use two M4 flange nuts to fix the wall bracket assembled in the step 1 to the wall bracket of SMILE B3 PLUS tools SW7 sleeve or other tools for M4 flange torque 1 6 Nm 3 Mark the points with a marker ...

Page 26: ...our M4 flange nuts to fix the wall bracket assembled in the step 1 to the wall bracket of SMILE B3 PLUS again tools SW7 sleeve or other tools for M4 flange torque 1 6 Nm 6 Attach the wall bracket for expansion to the wall by using the screws with SW10 hexagon sleeve 7 Hold the handles on both sides of the battery pack and install the battery pack on the wall bracket This step should take two peopl...

Page 27: ...lpha ESS Co Ltd Page 27 of 69 Your Smart Energy 6 Tighten the wall bracket and the battery pack with screw M6 16 X4 tool T20 screwdriver torque 3 0 Nm 7 Remove the rubber plugs from the battery and remove the screws that fasten the cover to the battery with T20 screwdriver ...

Page 28: ... 28 of 69 Your Smart Energy 8 Remove the cable box cover which has installed before with T20 screwdriver and perform electrical connection work please refer to Chapter 7 7 If the expanded battery and SMILE B3 PLUS are installed at the same time there is no need to remove the cable box cover ...

Page 29: ...______________________________ Alpha ESS Co Ltd Page 29 of 69 Your Smart Energy 6 3 3 Mounting the WiFi Module 1 Remove the WiFi cover from the top of the inverter with Torx 20 screwdriver 2 Tighten the WiFi module on the top of SMILE B3 PLUS ...

Page 30: ... set to OFF Otherwise the danger voltage of the product may result in electric shocks WARNING The device damage caused by incorrect cable connections is not covered under any warranty Only certified electricians are allowed to connect cables Operation personnel must wear proper PPE when connecting cables NOTICE The cable colors shown in the electrical connection diagrams provided in this chapter a...

Page 31: ...pack 2 Power button of battery pack 3 BAT connection port 4 BAT connection port 5 BMS Communication connectors 6 Grid connection port 7 Backup connection port 8 Connection point for an additional grounding 9 Communication port CAN RS485 BMS LAN Meter Grid CT DRM PV CT AUX 10 Battery breaker of SMILE B3 PLUS 11 Connection port for the WiFi module All breakers of SMILE B3 PLUS are switched off when ...

Page 32: ...e Cat5e FTP UV resistant for outdoor use 0 12 0 2 mm2 AWG26 AWG24 N A Delivered with the inverter 4 1 Signal cable Standard network cable in the industry recommended type Cat5e FTP UV resistant for outdoor use 0 12 0 2 mm2 AWG26 AWG24 4 6 mm Purchased by the installer 5 2 Signal cable Multiple core outdoor shielded twisted pair cable 0 1 1 3 mm2 4 6 mm Purchased by the installer 6 Grid power cable...

Page 33: ...e middle left of the SMILE B3 PLUS Prepare M5 OT terminals strip the grounding cable insulation insert the stripped part of the grounding cable into the ring terminal lug and crimp using a crimping tool Connect the OT terminal with ground point using the torque is 2 5 Nm with T20 screwdriver Connect the expanded battery to the ground point of SMILE B3 PLUS with the grounding cable M5 10 Screw M5 1...

Page 34: ...nds on the wiring design wire cross section area cable type wiring method ambient temperature inverter current rating etc Derating of the AC circuit breaker rating may be necessary due to self heating or if exposed to heat The maximum AC current of SMILE B3 PLUS can be found in the following table We recommend the following AC circuit breaker for AC connection Description Max Current Recommend AC ...

Page 35: ...als and crimp them using a crimping tool 4 Lead the AC cable through the cable gland of the AC connection cover don t tighten the pressure cap of the cable gland 5 Insert the terminals with different color conductor to the hole of the respective po larity and tighten them one by one using the torque of 2 Nm with tool of 2 slotted screwdriver Installation method of AC cable via cable gland ...

Page 36: ... Energy NOTICE For Australia and New Zealand installation site the neutral cable of grid side and backup side must be connected together otherwise backup output function will not work 6 Place the AC connection cover against the inverter and tighten them tighten the pressure caps of the two cable glands by hand ...

Page 37: ...inverter is not equipped with an all pole sensitive residual current monitoring unit RCMU which fulfills the requirement of DIN VDE0100 712 IEC60364 7 712 2002 An external residual current device RCD is required to be installed as an additional safety measure in a TT or TN S system The residual current device which trips at a residual current of 30 mA Type A ...

Page 38: ...CT provided as accessory Step 1 Buckle the Grid CT on the house service live wire The arrow of the Grid CT should point to the Grid port of SMILE B3 PLUS Step 2 Buckle the PV CT on the grid live wire The arrow of the PV CT should point to the Grid port of PV inverter Step 3 Connect the CT cables to the Grid CT and PV CT respectively NOTE The CT cable marked Grid CT should be connected to the Grid ...

Page 39: ...is used as Grid meter please follow the steps below to complete the address setting by pressing the corresponding button and the number of times When the meter is used as PV meter please follow the steps below to complete the address setting by pressing the corresponding button and the number of times 2 DTSU666 100 40mA Three phase meter with CT When the meter is used as Grid meter please follow t...

Page 40: ... as DC click the button under the Grid Me ter to turn the Meter green When the system work mode is selected as AC or Hybrid click the buttons under the Grid Meter and PV side meter to turn the Meter green Step 2 Click Save and wait a few minutes to refresh the page When the Meter Model displays DTSU666 model the setting is successful NOTE It is forbidden to tick CT to modify the CT ratio ...

Page 41: ...lected as DC only tick Meter on the right of the Grid Meter When the system work mode is selected as AC or Hybrid both tick Meter on the right of the Grid Meter and PV side meter Step 2 Click Submit and enter the System information page to check the meter model When the Meter Model displays DTSU666 model the setting is successful NOTE It is forbidden to tick CT to modify the CT ratio ...

Page 42: ...rd the feed in energy and consumption from grid DTSU666 3 230V 5A Three single phase meter without CT DTSU666 100 40mA Three single phase meter with 3 or 6 CTs Meter wiring introduction Loosen the waterproof connectors on the COM connection cover and then remove the screws for fixing the COM connection cover 1 DSTU666 3 230V 5A Three single phase meter without CT connection Wiring at single phase ...

Page 43: ..._______________________ Alpha ESS Co Ltd Page 43 of 69 Your Smart Energy 2 DSTU666 100 40mA Three single phase meter with CT connection Wiring at single phase home Wiring at three phase home Grid CT PV CT 1 IC White 31 IC White 3 IC Blue 33 IC Blue ...

Page 44: ...e glands of the COM connection cover don t tighten the pressure caps of the cable glands Insert the RJ45 plugs to the relative RJ45 sockets 1 For meter wiring please refer to Chapter 7 4 4 Meter Connection 2 If DRM support is specified the system may only be used in conjunction with a Demand Response Enabling Device DRED This ensures that the system imple ments the commands from the grid operator ...

Page 45: ... Your Smart Energy 3 Take out 6 pin terminal block for AUX connection Tighten them one by one using the torque of 0 2 Nm with tool of 0 slotted screwdriver For AUX position definition please see the AUX wiring documentation 2 Place the COM connection cover against the inverter housing and tighten them ...

Page 46: ...___________________________________________________________________ Alpha ESS Co Ltd Page 46 of 69 Your Smart Energy M4 12 Screw ...

Page 47: ...Remove the terminal resistance from the battery and insert it into the BMS communication port of the last battery the battery furthest from the inverter 2 Connect the positive power cable from battery 2 to battery 1 tool T20 screwdriver torque 3 Nm 3 Connect the negative power cable from battery 2 to battery 1 tool T20 screwdriver torque 3 Nm Last battery Battery 1 Battery 2 ...

Page 48: ...the BMS communication cables from battery 2 to battery 1 5 Attach the cover to the battery pack Fasten the cover on the battery with screws in sequence 1 7 with screw M5 12 X4 tool T20 screwdriver torque 2 5 Nm NOTE Seven screws should be pre locked and then fastened together at the end 6 Insert the rubber plugs of the battery ...

Page 49: ...Co Ltd Page 49 of 69 Your Smart Energy 7 8 Mounting the Cable Box Cover Take out the cable box cover which is provided as accessory 1 Insert the cable box cover until a click has been heard 2 Fasten the screws on the top of SMILE B3 PLUS tool T20 screwdriver torque 2 Nm M4 12 Screw ...

Page 50: ...ur Smart Energy 8 WiFi Setting 8 1 Download and Install APP 1 Android device users can download the APP through major Android application markets such as Google Play 2 IOS device users can search for AlphaESS in AppStore and download the APP AlphaESS APP 8 2 Overview of Functions for Installer Account ...

Page 51: ...e a system with a WiFi module AlphaESS App supports network configuration setting of the system basic parame ter and the viewing of system operation and configuration information Step 1 Open AlphaESS APP click the Wi Fi Configuration button and enter the WiFi configuration interface Step 2 After that please check whether your mobile phone has connected to the system s hotspot ...

Page 52: ...d connect to it After suc cessfully setting it please go back to APP and click Next Step 4 Select the WiFi of your home you are using enter the password complete the WiFi configuration and submit If there is no network currently you can click Jump over to skip the WiFi configuration step and directly set the system parameters Note the system will not be able to connect to the Internet without WiFi...

Page 53: ... parameter 5 If the safety country is AS4777 2 regional application standard have to be set for different Volt Watt Volt Var settings All the country code and regional application standard are shown in Appendix 2 3 6 For compliance with AS NZS 4777 2 2020 please select from Australia A Australia B Australia C 8 5 Feed in limits Settings Procedure 1 Login the account 2 Click System Setup 3 Choose O...

Page 54: ...nd reliably 3 WiFi mounting The WiFi module is mounted correctly securely and reliably 4 Cable layout Cables are routed properly as required by the customer 5 Cable tie Cable ties are secured evenly and no burr exists 6 Grounding The ground cable is connected correctly securely and reliably 7 Switch and breakers status The battery breakers and all the breakers connect ing to the product are OFF 8 ...

Page 55: ...breaker between the grid and SMILE B3 PLUS Switch on PV and PV Inverter Set the operating parameters through the APP Wait about 3 minutes for the SMILE B3 PLUS and the PV Inverter to enter the grid connected state and observe the LED states on the front panel At this time the following 2 LEDs Normal COM and battery indictors on the front panel will show green always Check the running state through...

Page 56: ...ic shocks and body burns Therefore put on protective gloves and operate the product 5 minutes after the power off Procedure 1 Long press the power button of battery pack for 6 seconds then switch off the battery breaker of battery pack 2 Switch off the battery breaker which is at the middle left of the inverter 3 Switch off the AC breaker between the SMILE B3 PLUS and the load 4 Switch off the AC ...

Page 57: ...s Product visible damage The SMILE B3 PLUS are not damaged or deformed Once every 6 months Product running status 1 SMILE B3 PLUS operate with no abnormal sound 2 All parameters of SMILE B3 PLUS are correctly set Perform this check when SMILE B3 PLUS is running Once every 6 months Electrical connections 1 Cables are securely connected 2 Cables are intact and in particular the cable jackets touchin...

Page 58: ...Whether the AC terminal is in good contact 3 Whether the grid is disconnected Grid AC under voltage Grid AC absent Grid AC over fre quency Grid AC under fre quency Grid abnormal Inverter over tempera ture 1 If the warning occurs occasionally and the inverter can re sume work automatically No action is required 2 If this warning occurs frequently or continuously check whether the installation site ...

Page 59: ...2 If this warning occurs continuously please contact Al phaESS after sales team Leakage current HCT abnormal 1 If this warning occurs occasionally it may be caused by the occasional exception of the external line When the exception disappears the system will return to normal No action is re quired 2 If this warning occurs frequently or cannot be cleared for a long time please use a multimeter to m...

Page 60: ...me please contact AlphaESS after sales team Battery Over Total Voltage If the warning occurs occasionally check whether it is cleared three minutes later If the warning occurs frequently please contact AlphaESS af ter sales team Battery Under Total Voltage Inv over current 1 If this warning occurs occasionally please restart the in verter 2 If this warning occurs frequently or cannot be cleared fo...

Page 61: ...rrent charge Wait for automated recovery In case the problem is not recovery for a long time call for service 6 Over current discharge 8 Cell overvoltage 9 Cell under voltage Stop discharging and call service immediately 11 Low temperature charge Stop discharging until this code is eliminated and wait for the temperature to rise ...

Page 62: ...U disconnect slave Reconnect the BMS communication cable Error 09 SN missing Call for service Error 10 LMU disconnect master Reconnect the BMS communication cable Error 11 Software version inconsistent Call for service Error 12 Multi master After shutting down the battery system please restart all bat teries within 30s Error 13 MOS over tempera ture Please power off the battery and turn on the bat...

Page 63: ...US from the wall bracket Step 5 Remove the mounting bracket 11 2 Packing the Product If the original packaging is available put SMILE B3 PLUS inside it and then seal it using adhesive tape If the original packaging is not available put SMILE B3 PLUS inside a suitable cardboard box and seal it properly 11 3 Disposing of the Product If SMILE B3 PLUS service life expires dispose of it according to th...

Page 64: ...tput Power 3 kVA Back up Switch Time 10 ms Rated Output Voltage L N PE 230 V Rated Frequency 50 60 Hz Rated Output Current 13 A THDv linear load 3 Input AC Grid side Rated Input Voltage L N PE 230 V Rated Frequency 50 60 Hz Rated Input Power 6 kW Max Input Current 26 A Output AC Grid side Rated Output Power 3 kW Max Apparent Output Power 3 kVA Phase Single phase Rated Grid Voltage L N PE 230 V Gri...

Page 65: ...on Integrated Battery Breaker Integrated Features AC Connection Terminal block BAT Connection Terminal block Communication LAN WiFi optional Warranty 5 years standard General Data Display LED Dimensions W H D 640 725 250 mm Weight 64 kg Topology Transformerless Operation Temperature Range 10 50 C Ingress Protection IP65 Relative Humidity 0 100 Noise Emission 30 dB A 1m Cooling Concept Natural conv...

Page 66: ...e 10 T 50 Monitoring Parameters System voltage current cell voltage cell temperature PCBA temperature BMS Communication CAN and RS485 compatible System Grid Connection Standard AS 4777 2 G98 1 G100 CEI 0 21 EN50549 NRS097 2 1 Safety IEC62040 1 IEC62109 1 2 AS3100 NB T 32004 IEC62040 IEC62619 EMC Standard EN61000 6 1 2 3 4 Warranty 5 Year product warranty 10 Year performance warranty Transportation...

Page 67: ...zz ___________________________________________________________________ Alpha ESS Co Ltd Page 67 of 69 Your Smart Energy Appendix 1 Communication Connection Figure Connect the CT Connect the Meter ...

Page 68: ... 2 Safety Country Code Safety Code Country Remarks 1 VDE0126 France 2 VDE4105 Germany 3 AS4777 2 Australia Regional standards 4 C10 C11 Belgium 5 TOR Erzeuger Austria 6 CEI 0 21 Italy 7 NRS 097 2 1 South Africa 8 G98 G99 Britain 9 50Hz default 50Hz grid For 50Hz grid region 10 G98 G99 IE Ireland 11 EN50549 EU 12 NC Rfg Poland ...

Page 69: ...gy Queensland Energex Ergon Energy South Australia SA Power Networks New South Wales Ausgrid Endeavour Energy Essential Energy Western Australia Horizon Power Western Power Australian Capital Territory Evoenergy Northern Territory NT Power and Water Tasmania Tas Networks Choose the correspond Regional application Standard the power quality modes Volt var and Volt Watt will running automatically On...

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