The All Pond Solutions AquaECO pump range is guaranteed against defects in
material or workmanship under normal pond usage and comes with 24 months
warranty for all electrical parts. The warranty period commences from the date
of purchase.
If you require support on how to use your unit, replacement parts or if your
pump develops a fault during the warranty period, please contact the supplier
of your unit.
Non-replaceable, non-perishable and non-serviceable parts will be repaired or
replaced free of charge, once the unit is returned with all components along
with a valid proof of purchase and postage paid. We reserve the right to replace
or repair the unit at our discretion.
Please be aware that perishable parts that are subject to normal wear and tear,
such as impellers, impeller covers and motor seals are not covered by your
warranty and a charge may be required for replacements of these.
This warranty does not apply to any unit that has been subjected to misuse,
accidental damage, negligence, tampering or customisation. It does not apply
to units which have been assembled incorrectly, improperly maintained, or
where the instructions and safety information in this manual has not been
followed correctly.
No liability is assumed with respect to loss or damage to livestock or personal
property irrespective of the cause thereof.
Please ensure that only genuine All Pond Solutions components are used when
completing a replacement or repair. Spare parts are available at our official
website or from your local supplier.
Before returning your unit under warranty terms, check that all setup and
maintenance instructions have been correctly followed. If you are in doubt,
please contact your local aquatic retailer for further advice before returning the
product.
This does not affect your statutory rights.
WARRANTY
