Allo.com PRI Gateway User Manual Download

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PRI User Manual

www.allo.com

Version 2.0

Summary of Contents for PRI Gateway

Page 1: ...PRI User Manual www allo com Version 2 0 1...

Page 2: ...n in this document is Confidential to Allo and is legally privileged The information and this document are intended solely for the addressee Use of this document by anyone else for any other purpose i...

Page 3: ...ds are represented in the same style to indicate their inclusion in a specific category Additionally this document has different strategies to draw User attention to certain pieces of information In o...

Page 4: ...ates a command sequence file type URL Folder File name e g www allo com Support Information Every effort has been made to ensure the accuracy of the document If you have comments questions or ideas re...

Page 5: ...t Structure 9 1 2 1 Rear View 9 1 2 2 Front View 10 1 3 Functions and Features 11 1 3 1 Protocol Support 11 1 3 2 System Function 11 1 3 3 General Hardware Specification 11 2 Getting Started with PRI...

Page 6: ...8 4 3 2 Manipulation table 31 4 4 Time based Routing 34 5 Advanced Settings 37 5 1 ISDN PRI Settings 37 5 2 SIP Global Settings 39 6 System 41 6 1 Network 41 6 2 Date Time 43 7 Tools 45 7 1 Diagnostic...

Page 7: ...PRI User Manual www allo com Version 2 0 7 9 Frequently Asked Questions 55 10 Appendix 58 11 Appendix B Glossary and Acronyms 59...

Page 8: ...ensure PSTN seamless access to IP voice network and achieving VoIP PRIGW100 supports intelligent multiple trunk routing technology makes the operator easy to manage trunk routing by price optimum rul...

Page 9: ...PRI User Manual www allo com Version 2 0 9 Figure 1 Overview of Product 1 2 Equipment Structure 1 2 1 Rear View Figure 2 Rear View...

Page 10: ...RI 2 E1 T1 ports with line link LED indicators Blue Line normal WAN Standard 10 100BASE TX Ethernet Interface for WAN Management Console LAN Standard 10 100BASE TX Ethernet Interface for LAN Default W...

Page 11: ...l HTTP Domain Name System DNS Dynamic host configuration protocol DHCP ITU T G 711A Law U Law G 729AB G 722 1 3 2 System Function Echo Cancellation Up to 128msec echo tail length DTMF mode RFC 2833 SI...

Page 12: ...ase contact the company where the device was purchased for replacement repair or refund If the device was purchased directly from Allo com contact our Technical Support Team for a RMA Return Materials...

Page 13: ...to connect between the unit Router Switch Step 2 Plug one end of the RJ45 cable into the PRI 1 port of the PRI Gateway other end to the E1 T1 service provider socket Step 3 Insert the Power Adapter ou...

Page 14: ...C in manual mode i e Static IP mode Assign the IP address to the PC in the range of 192 168 113 xxx E g 192 168 113 10 net mask as 255 255 255 0 and gateway DNS as 192 168 113 1 Step 3 Launch the web...

Page 15: ...User Manual www allo com Version 2 0 15 Step 5 If your network is not enabled with DHCP server configure the WAN port IP address manually in the SETTINGS Network Settings section as per your requirem...

Page 16: ...owing settings are to be configured 3 1 System Dash Board PRI Gateway Dash Board summarizes the gateway status with a graphical display It provides detailed status of an individual entity is available...

Page 17: ...0 17 Welcome Administrator Figure 6 Administrator Figure 7 Reboot the device Reboot option helps you to reboot your device Web Settings Navigation through Administrator change the Web Settings Here yo...

Page 18: ...Duration after which current web login session expires Default 3600 sec Default Filtering Number of entries in a table per page to be displayed Change Password Modify Administrator password here Click...

Page 19: ...y 4 1 Trunks It helps to make the calls and bind between the two devices 4 1 1 SIP Trunks It provides the interface to any SIP companion such as VoIP service provider any SIP server or SIP clients To...

Page 20: ...VoIP Service Provider Enter the PBX or VoIP service provider IP address for registration mode From Gateway or None Click authentication if it is required Authentication Enable if Authentication is re...

Page 21: ...the Registrar server is register to gateway anywhere Specifying the port is not mandatory Default port no 5060 e g 192 168 0 222 5062 OR 192 168 0 222 Bridge PIN You can set a PIN for outgoing calls...

Page 22: ...FC2833 if offered inband otherwise Default AUTO NAT Enable it to address NAT related issue for SIP media sessions for this trunk You can enable disable Features like NAT and set the DTMF method You ca...

Page 23: ...allow you to make calls using your PRI line PRI Trunks provides the interface to any ISDN PRI companion such as PRI service provider or any other ISDN PBX Create an interface for each span Navigate th...

Page 24: ...D Number that would be applied for outbound calls over this trunk Bridge PIN You can set a PIN for outgoing call on PRI trunks thus you can set one level of security Leave it blank for unsecured mode...

Page 25: ...n and details will be displayed on PRI Trunks Figure 15 PRI Trunk Summary 4 2 Calling Groups A calling group allows a group of trunks to be addressed when creating a call routing rule Multiple groups...

Page 26: ...trunks will be listed in available Table Trunks Depending upon the Group Type you have selected available trunks can be moved to Selected column to be listed under this Calling Group Figure 16 Create...

Page 27: ...isplayed You have the options to select the Group name that you wish to Edit Delete on screen Figure 18 Delete selected items Click icon to delete the selected items 4 3 Call Routing Rules A call rout...

Page 28: ...ll routing rule Optional Incoming Type Specify how the gateway should match incoming calls The gateway can match on PRI Trunk SIP Trunk or Calling Group Incoming From Specify the available trunk or ca...

Page 29: ...ype This route type will send the incoming calls to the destination and we have different types of destination We have different route types like Trunk TMRoute Group and Routing table Figure 20 Create...

Page 30: ...Edit Rule TM Route Group Trunk Route Type It is a routing table and the user should create one more rule in the same table by using Add Button Figure 22 Create Routing Table Route Type Routing Table...

Page 31: ...0 31 Figure 23 Routing Table Result 4 3 2 Manipulation table Here we can manipulate the called number to caller number and caller name etc Figure 24 Create Manipulation table Click ADD button the cre...

Page 32: ...escription for the manipulation table Optional Input Type It depending on the number you dial the input type will select the called number Output Type Select proper number where the destination calls...

Page 33: ...If you configure the pattern as 9X And you want to strip 9 then you should mention Left Right strip Digits field as 1 Prefix to Add It allows the user to specify the digits which are prefix before pla...

Page 34: ...st of Rules created Figure 27 Manipulation Table Result Make sure all the configuration files are successfully updated 4 4 Time based Routing Time based routing route calls to different locations base...

Page 35: ...n for the Time based routing rule Optional Route to Trunk Select the destination trunk where the call is routed to on matching the time The destination can be any trunks PRI Trunks SIP Trunks Duration...

Page 36: ...roups Results You can check the Group name that you have created and also search by mentioning the group names in the search tab An Edit option is provided to either Edit or add the assigned rules in...

Page 37: ...ction provides the ability to modify the PRI settings depending on the carrier T1 E1 signaling switch type etc with respect to the service provider or any other companion Figure 30 Advanced PRI Settin...

Page 38: ...customer premises equipment CPE or network device NET If Gateway is connecting to PRI service provider select PRI CPE If connected with other Digital PBX s configured as CPE then select PRI NET Defaul...

Page 39: ...select the ISDN PRI Settings to edit and made changes on Screen Figure 32 Confirm Reboot 5 2 SIP Global Settings Navigate through Advanced and select SIP Global Settings it s applied to all VoIP traff...

Page 40: ...ersal IP address i e Public IP Address of your internet to communicate with Public Network when PRI Gateway is behind the NAT This IP address will substitute in all outgoing SIP messages instead of Lo...

Page 41: ...as the WAN side settings like IP address of the WAN port By clicking on the SETUP Network link on the top navigation of the PRI Gateway menu we reach this section Network Settings Firmware Version 3...

Page 42: ...ommended WAN side Or trouble may arise when SIP trunk From Gateway need to change registration server address caused by revised IP LAN Configuration Use this setting in the event that you want to use...

Page 43: ...on t be voice path in the calls Figure 36 Conform System will reboot to apply the network changes 6 2 Date Time By clicking on the System Date Time of the PRI Gateway menu we reach this section Config...

Page 44: ...m Version 2 0 44 Figure 37 Date Time Configuration Click on APPLY button followed by SAVE ALL button to update the configuration changes Figure 38 Conform Changing the configuration requires the curre...

Page 45: ...these diagnostic tools provided Navigate through Tools Diagnostics of the PRI Gateway menu we reach the below section Figure 39 Diagnostics Ping Test It is used to check the packet loss and latency t...

Page 46: ...an IP network 7 2 Backup Restore Navigation TOOLS Backup Restore Here you can back up or Restore the PRI Gateway Configurations 1 Backup Configuration Allows you to create a backup of the existing Co...

Page 47: ...0 47 Figure 41 Backup Restore Administrator password will not be restored on restoration So you should still use same credentials as before restoration 7 3 Upgrade Firmware Navigate through Tools Upgr...

Page 48: ...ave to your local PC Then browse for the file and click the Upload button Now your PRI Gateway will display a Progress Screen and will prompt you when your PRI Gateway is about to reboot Let your PRI...

Page 49: ...Call Reports Navigate through STATUS CALL REPORTS Call Reports displays a detailed list of calls pass through the PRI Gateway The list can be generated on the bases of date range CDR count latest 50 e...

Page 50: ...name and telephone number of a caller which appear on a display as the call is being received Callee Destination Number the person who is called by the caller Duration It calculates the conversation...

Page 51: ...egistered Configured Registered reachable OK Configured Reachable but no Registration OK Request Sent Configured but Host not responding or unreachable Check Registrar Address OK Rejected Configured r...

Page 52: ...I Span Navigate through Status PRI Span Figure 45 PRI Span Status PRI Span Status page displays detailed status of each E1 T1 Port with individual channel info available on the PRI Gateway If you clic...

Page 53: ...liance is in sync with the far end T1 E1 driver is not initialized or device undetected Channel Status Description Channel is Busy Channel is Idle and ready to receive or make calls Channel is not act...

Page 54: ...rrent calls 8 5 Network Navigate through Status Network Network Status page displays detailed status of the network configuration on PRI Gateway Network Status This is where you can find the LAN and W...

Page 55: ...Access the G W using the WAN IP from your network 2 What are all the different ways you can connect PRI gateway with IPPBX Add SIP trunk tab in PRI gateway provides you three modes of connection which...

Page 56: ...o accept incoming call which has only 4 digits dialed then write pattern as XXXX X is form 0 to 9 2 If you want to accept incoming call with any number of digits then write X is wild card which accept...

Page 57: ...UI and Navigate through ISDN PRI Settings Click Advanced in PRI Settings at the right corner of the page A pop up page will open with Edit PRI Advanced Settings Check that box with Enable progress ind...

Page 58: ...Assignments All RJ45 8P8C ports labeled T1 E1 on the Gateway Series appliance are 8 pin RJ45 jacks are also commonly referred to as RJ48 when used for telecommunication The pin assignments are identi...

Page 59: ...nce Unwanted electrical noise Full duplex Data transmission in two directions simultaneously FXS Foreign Exchange Station Initiates and sends ringing voltage and Phones are connected to FXS ports G 71...

Page 60: ...mobile as well as fixed telephones PPP Point to Point Protocol Type of communications link that connects a single device to another single device such as a remote terminal to a host computer PRI Prim...

Page 61: ...rivate business networks and ISPs VoIP Voice over Internet Protocol Technology used for transmitting voice traffic over a data network using the Internet Protocol EXPERIENCING THE ALLO PRI Gateways Pl...

Page 62: ...PRI User Manual www allo com Version 2 0 62...

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