Troubleshooting
111
Mako U Technical Manual V1.1.3
Radio signal interference
How can I avoid radio signal interference from wireless devices?
4.
Check if all your USB
accessories support USB 3.0
.
USB 3.0 cards, hubs, and cables
on page 58 for recommended USB 3.0
accessories.
1.
Ensure camera installation complies with
Electromagnetic Compatibility
.
Wireless devices and USB 3.0 commonly use 2.4 GHz frequency (WLAN uses 2.4,
3.6, and 4.9 GHz).
Even USB 3.0 cables can interfere harmfully with other electromagnetic devices.
For example, despite shielding, a USB 3.0 cable can interfere with a wireless mouse.
Tests have shown an increase of the noise floor up to 20 dB for the affected devices.
•
To enable maximum bandwidth, 2.4 GHz radio frequencies must be avoided;
therefore, use
maximum shielded cables only
.
•
Keep
maximum distance
between USB 3.0 camera setup and interfering
devices.
•
Use
high-gain antennas
to reduce power of the radio signals.
For tested USB 3.0 accessories, see