Allied Vision Mako U-029, Technical Manual

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Troubleshooting
110 Mako U Technical Manual V1.1.8
Windows 4.
Check if the USB3 Vision device driver is properly installed and assigned to the
camera.
Follow the instructions in Installing the camera using Vimba on a
Windows system on page 69.
Windows 5.
Check if the USB3 Vision transport layer is properly installed.
Either: Install Vimba , including the USB3 Vision transport layer driver.
Or: Install the USB3 Vision transport layer, according to the Vimba Manual .
For Vimba download, see
https://www.alliedvision.com/software
Result: The camera is recognized.
6.
The camera, connected to a USB 3.0 hub , is not recognized anymore.
Check if the USB 3.0 hub has crashed.
1. Disconnect the USB and power supply cable from the hub.
2. Reconnect both.
Result: The camera is recognized again.
7.
The camera, connected directly to the PC , is not recognized anymore.
Check if a hub included in the USB host controller has crashed.
1. In the Device Manager , deactivate the host controller.
For Windows , see Installing the camera driver with Windows tools on
page 72.
2. Reactivate the host controller.
Result: The camera is recognized again.