Allied Telesis AT-2712FX, Installation And User Manual, Page: 14 / 100

Preface
14
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical
support as well as sales or corporate information.
Online Support
You can request technical support online by accessing the Allied Telesis
Knowledge Base:
www.alliedtelesis.com/support/kb.aspx . You can use
the Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and
Telephone
Support
For Technical Support via email or telephone, refer to the Support section
of the Allied Telesis web site:
www.alliedtelesis.com/support .
Returning
Products
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense. For
instructions on how to obtain an RMA number, go to the Support section
on our web site at
www.alliedtelesis.com/support/rma.aspx .
For Sales
Information
You can find the contact information for Allied Telesis sales offices or val-
ued resellers listed on our web site at www.alliedtelesis.com/purchase .
To purchase Allied Telesis products directly, contact one of our sales rep-
resentatives or one of our valued resellers.
Warranty
Go to www.alliedtelesis.com/support/warranty for the specific terms
and conditions of the warranty and for warranty registration for the
AT-2712FX/SC, AT-2712LX20/SC, and AT-2912T adapters.