Allied Telesis 29M2/SP-BA Installation And User Manual Download

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Chapter 2: Installing the Hardware

Pre-Installation Checklist

Before installing the 29M2/SP-BA fiber network adapter, check the

following list:

1. Check that your system has the 2230-AE M.2 slot available on your

system motherboard.

2. Verify that your system is using the latest BIOS.

3. When you download the driver software from the Allied Telesis

website, record the path to where the driver file resides on your

system.

4. If your system is active, shut it down.

5. When system shutdown is complete, power OFF and unplug your

system.

Summary of Contents for 29M2/SP-BA

Page 1: ...613 002829 Rev A 29M2 SP BA Fiber Network Adapter with an SFP Port For Dell OptiPlex 50x0 and 70x0 Systems Installation and User s Guide ...

Page 2: ...arks or registered trademarks of their respective owners Allied Telesis Inc reserves the right to make changes in specifications and other information contained in this document without prior written notice The information provided herein is subject to change without notice In no event shall Allied Telesis Inc be liable for any incidental special indirect or consequential damages whatsoever includ...

Page 3: ...ergy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correc...

Page 4: ...ectronic Equipment This Allied Telesis RoHS compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances RoHS in Electrical and Electronic Equipment Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity monitoring incoming materials and maintaining manufacturing process controls Note For additional regulatory statements ...

Page 5: ...950 Translated Safety Statements Important The indicates that a translation of the safety statement is available in a PDF document titled Translated Safety Statements on the Allied Telesis website at www alliedtelesis com support ...

Page 6: ...6 ...

Page 7: ... 35 Overview 36 Guidelines 36 Installing the Driver Using Device Manager 36 Installing the Driver Using the Silent Installation Method 36 Downloading the Driver Software 37 Accessing Device Manager 39 Accessing Device Manager on Windows 10 39 Installing the Driver Software 40 Updating the Driver Software 43 Performing the Silent Installation 44 Installing the Driver Silently 44 Viewing Supported D...

Page 8: ... Guidelines 78 Uninstalling the Driver Software Using Device Manager 79 Uninstalling the Driver Software Silently 80 Chapter 6 Troubleshooting 81 Checking the Port LED on the Adapter 82 Troubleshooting Checklist 83 Testing Network Connectivity 84 Guidelines 84 Windows 84 Linux 85 Appendix A Specifications 87 Physical Specifications 87 Environmental Specifications 87 Power Specifications 87 Appendi...

Page 9: ...al is the installation and user s guide for the 29M2 SP BA Network Adapter with an SFP Slot The Preface contains the following sections Safety Symbols Used in this Document on page 10 Contacting Allied Telesis on page 11 ...

Page 10: ...rovide additional information Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data Warning Warnings inform you that performing or omitting a specific action may result in bodily injury Warning Warnings inform you that an eye and skin hazard exists due to the presence of a Class 1 laser device ...

Page 11: ...chandise Authorization RMA and contact Allied Telesis technical experts USA and EMEA phone support Select the phone number that best fits your location and customer type Hardware warranty information Learn about Allied Telesis warranties and register your product online Replacement Services Submit an RMA request via our interactive support center Documentation View the most recent installation gui...

Page 12: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 12 ...

Page 13: ...er provides an introduction to the 29M2 SP BA fiber network adapter This chapter contains the following sections Description on page 14 Supported Operating Systems on page 16 Accessing Documents on page 17 Warranty Registration on page 18 ...

Page 14: ...o install driver software see Chapter 3 Installing the Driver Software on page 35 Figure 1 shows the 29M2 SP BA fiber network adapter Figure 1 29M2 SP BA Fiber Network Adapter SFP Slot The 29M2 SP BA fiber network adapter has an SFP slot that you can plug in an SFP transceiver to connect the system to a compatible link partner The link connected through the SFP slot operates at either 100Mbps or 1...

Page 15: ...pter 1 Introduction 15 Table 1 describes the link states that the LED indicates Table 1 LED Status State Description On Valid link Off No link Flashing The port is receiving or transmitting network packets ...

Page 16: ... Windows 10 you must install driver software for the 29M2 SP BA network adapter To install driver software for Windows 10 see Chapter 3 Installing the Driver Software on page 35 The 29M2 SP BA fiber network adapter installed on Linux systems uses Linux inbox driver software to operate so that you do not need to install driver software for Linux systems A driver supplied with an operating system is...

Page 17: ...twork adapter do the following 1 Open a web browser such as Internet Explorer or FireFox on your system and enter the following http www alliedtelesis com The Allied Telesis home page is displayed 2 Enter 29M2 in the search box and press the enter key 3 Click 29M2 from the search results The 29M2 product page is displayed 4 Click one of the listed documents The content of the document is displayed...

Page 18: ...Allied Telesis hardware products are covered under limited warranties All Allied Telesis warranties are subject to and provided only on the terms and conditions set out in the Allied Telesis Limited Warranties listed on the Allied Telesis website at http alliedtelesis com support warranty ...

Page 19: ...ains the following sections System Requirements on page 20 Reviewing Safety Precautions on page 21 Unpacking the Network Adapter on page 23 Pre Installation Checklist on page 25 Installing a Network Adapter on page 26 Connecting a Network Cable on page 33 ...

Page 20: ...iber network adapter make sure your system meets the requirements listed below Dell OptiPlex 50x0 or 70x0 system with one of the following operating systems installed Windows 10 in 32 bit or 64 bit WHQL certified Linux 3 x and later Open 2230 M 2 slot with A or E key on the system motherboard such as a Wi Fi module slot ...

Page 21: ...aser beam L2 Warning The fiber optic ports contain a Class 1 laser device When the ports are disconnected always cover them with the provided plug Exposed ports may cause skin or eye damage L4 Warning Do not look directly at the fiber optic cable ends or inspect the cable ends with an optical lens L6 Warning Do not work on this equipment or cables during periods of lightning activity E2 Warning Op...

Page 22: ...hands and wrists Make sure to use only insulated or nonconducting tools Verify that the system is powered OFF and unplugged before accessing internal components Installation or removal of modules must be performed in a static free environment The use of a properly grounded wrist strap or other personal antistatic devices and an antistatic mat is strongly recommended E39 Caution Do not use excessiv...

Page 23: ...ing boxes Note Store the packaging material in a safe location You must use the original shipping material if you need to return the unit to Allied Telesis 2 Verify that all components listed in Table 2 are included in your shipping boxes Table 2 Components in the Shipping Boxes Name Component SFP board Controller board Ribbon cable Spacer SFP mount screws M 2 screw ...

Page 24: ...t from its shipping package and place it on an anti static surface 5 Check the adapter for visible signs of damage particularly on the card s edge connector 6 If any item is missing or damaged contact your Allied Telesis sales representative for assistance Note Do not attempt to install any damaged adapter card If the network adapter is damaged report it to Allied Telesis See Contacting Allied Tel...

Page 25: ...system has the 2230 AE M 2 slot available on your system motherboard 2 Verify that your system is using the latest BIOS 3 When you download the driver software from the Allied Telesis website record the path to where the driver file resides on your system 4 If your system is active shut it down 5 When system shutdown is complete power OFF and unplug your system ...

Page 26: ...ectrical grounding procedures have been followed Warning The module is being installed in a system that operates with voltages that can be lethal Before you remove the cover of your system you must observe the following precautions to protect yourself and to prevent damage to the system components Remove any metallic objects or jewelry from your hands and wrists Make sure to use only insulated or ...

Page 27: ... open the system See Figure 4 Figure 4 Opening the System 4 Remove the 2 5 inch hard drive bay if present 5 Remove any back plate or previously installed device that is occupying the back of the SFP cutout if necessary See the Figure 5 on page 28 6 Remove an M 2 device such as a Wi Fi card if any See Figure 5 on page 28 Warning When removing a Wi Fi card secure the antenna wires so that they do no...

Page 28: ... drive in the M 2 space can stay Figure 5 Inside of Dell Platform 7 Insert the SFP board inside the system so that the SFP slot goes through the SFP cutout in the back panel of the system See Figure 6 Figure 6 Attaching the SFP Board to the Chassis SFP cutout area 2230 M 2 slot area ...

Page 29: ...between the edge of the chassis and the top of the mounting standoff as shown in Figure 7 Figure 7 Attaching the SFP Board to the Chassis 9 Secure the mounting standoff on the SFP board to the edge of the chassis using one of the SFP mount screws See Figure 8 Figure 8 Securing the SFP Board to the Chassis ...

Page 30: ... Figure 9 Figure 9 Securing the SFP Board to the Chassis Caution Do not use excessive force when seating the adapter as the force may damage the system or the adapter If the adapter resists seating remove it from the system realign it and try again E47 11 Tighten the screw to secure the SFP board to the chassis See Figure 10 Figure 10 Securing the SFP Board to the Chassis ...

Page 31: ... screw See Figure 11 Figure 11 Securing the SFP Board to the Chassis 13 Attach the ribbon cable securely to the SFP board and the controller board inside the system See the connections in the circles shown in Figure 12 Figure 12 Verifying the Ribbon Cable is Securely Attached 14 Replace the hard drive bay that is removed in step 4 if needed ...

Page 32: ...ay Note You may need to bend the cable near the SFP board to prevent the hard drive bay from interfering 16 Put the system s cover back in place and secure it with the screw removed in step 3 17 Power the system on When the system returns to proper operation the network adapter is fully installed Next connect the network cables See Connecting a Network Cable on page 33 ...

Page 33: ... cable to the SFP transceiver 4 Connect the other end of the cable to the appropriate Ethernet network port or an appropriate port Note After the cable is properly connected at both ends the adapter card LED should be functional See Table 1 on page 15 for a description of LED operation After the system is connected to the network and power is supplied the network adapter attempts to establish the ...

Page 34: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 34 ...

Page 35: ...2 SP BA network adapter onto your operating system It contains the following topics Overview on page 36 Downloading the Driver Software on page 37 Accessing Device Manager on page 39 Installing the Driver Software on page 40 Updating the Driver Software on page 43 Performing the Silent Installation on page 44 ...

Page 36: ...re you must have administrative privileges When you install the 29M2 SP BA network adapter on your computer and start the system the system detects a new adapter and may install a default driver In any case you must update the driver software for the 29M2 SP BA network adapter See Installing the Driver Using Device Manager or Installing the Driver Using the Silent Installation Method Installing th...

Page 37: ...are The Allied Telesis Software Download page is displayed 2 Perform one of the following steps If you have an account for Download Center click Download Center If you do not an account for Download Center enter your e mail address and click Request Guest Access Then click Download Center Allied Telesis sends you a guest login ID and password to the email address 3 Enter the login ID and password ...

Page 38: ...rch The available software for the 29M2 products is listed 6 Select software you need to download The selected file is listed 7 Select the file with img extension The confirmation page pops up 8 Select Save File and click OK 9 Select a folder to store the file and click Save 10 Record the location of the folder ...

Page 39: ...access Device Manager on Windows 10 follow one of the procedures below Accessing Device Manager on Windows 10 To access Device Manager on Windows 10 do the following 1 In the search box on the taskbar type device manager Figure 14 Search Box on Windows 10 2 Select Device Manager from the menu The Device Manager window appears as shown in Figure 15 Figure 15 Device Manager on Windows 10 ...

Page 40: ... you need to install the driver software for your adapter card Note To install the driver software you must have administrative privileges To install the driver software do the following 1 Access Device Manager see Accessing Device Manager on page 39 2 In the Device Manager window double click Network Adapters to expand the field 3 Right click Allied Telesis Device The pop up menu appears See Figu...

Page 41: ...date Driver Window 5 Select Browse my computer for driver software The Update Driver Software window prompts you to enter the location of the driver folder See Figure 18 as an example Figure 18 Update Driver Window 6 Specify the location of the driver software See Downloading the Driver Software on page 37 for details ...

Page 42: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 42 7 Click Next The confirmation message appears when the driver software is successfully updated 8 Click Close ...

Page 43: ...e same procedure for installing the driver software for the first time The only difference between updating and installing the driver software is the name of your adapter that Device Manager detects and lists Device Manager lists your network adapter entry as Allied Telesis AT 29M2 Network Adapter once you installed the driver software Before you installed the driver software Device Manager may li...

Page 44: ...oft You can obtain the latest DPInst by downloading and installing the latest WDK from the Microsoft website Installing the Driver Silently To install the driver silently perform the following instructions 1 Create a folder in your Windows system 2 Download driver software for the 29M2 SA BA network adapter See Downloading the Driver Software on page 37 3 Place the driver files that you downloaded...

Page 45: ...e display of wizard pages user dialog boxes and other user intervention requests The driver is installed silently Viewing Supported DPInst Options You can display help information about the dpinst command line options View all supported dpinst options by executing the following command 1 Open a command prompt window with administrator privileges 2 Change the directory to the folder where the dpins...

Page 46: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 46 ...

Page 47: ...on on page 55 Jumbo Mtu on page 56 Large Send Offload v2 IPv4 on page 57 Large Send Offload v2 IPv6 on page 59 Maximum Number of RSS Queues on page 60 Network Address on page 62 NS Offload on page 64 Priority VLAN on page 65 Receive Side Scaling on page 67 Speed Duplex on page 68 TCP UDP Checksum Offload IPv4 on page 69 TCP UDP Checksum Offload IPv6 on page 71 VLAN ID on page 73 Wake on Magic Pack...

Page 48: ...cess the advanced properties access Device Manager then go to each advanced property page Guidelines Here are the guidelines to modifying the advanced properties To change the advanced property settings you must have Administrator privileges When you upgrade the driver software the settings of the advanced properties may change Verify the settings after upgrading the driver software ...

Page 49: ...r adapter and select a feature you want to change its setting 1 Access Device Manager See Accessing Device Manager on page 39 2 In the Device Manager window double click Allied Telesis AT 29M2 Network Adapter The properties window pops up 3 Click the Advanced tab The Advanced Properties window opens as shown in Figure 19 Figure 19 Advanced Properties Window ...

Page 50: ...Note This feature is valid only for copper ports and not applicable for the 29M2 SP BA fiber network adapter The setting is always disabled To view the 802 3az EEE feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select 802 3az EEE in the Property box The 802 3az EEE page is displayed as shown in Figure 20 Figure 20 802 3az EEE Page 3 Click O...

Page 51: ... MAC address To enable or disable the ARP Offload feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select ARP Offload in the Property box The ARP Offload page is displayed as shown in Figure 21 Figure 21 ARP Offload Page 3 Select one of the following options Disable This feature is disabled Enable The adapter does not wake up when responding ...

Page 52: ...eature is valid only for copper ports and not applicable for the 29M2 SP BA fiber network adapter The setting is always disabled To view the Ethernet WireSpeed setting do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Ethernet WireSpeed in the Property box The Ethernet WireSpeed page is displayed as shown in Figure 22 Figure 22 Ethernet WireSpe...

Page 53: ...do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Flow Control in the Property box The Flow Control page is displayed as shown in Figure 23 Figure 23 Flow Control Page 3 Select one of the following options if available Note The options and default setting depend on your operating system and the version of the driver that you installed Auto Nego...

Page 54: ...nabled The adapter processes PAUSE frames when receiving and transmits PAUSE frames Rx Enabled The adapter processes PAUSE frames when receiving but does not transmit PAUSE frame Tx Enabled The adapter transmits PAUSE frames but ignores PAUSE frames when receiving 4 Click OK ...

Page 55: ...r the latency may increase To enable or disable the Interrupt Moderation feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Interrupt Moderation in the Property box The Interrupt Moderation page is displayed as shown in Figure 24 Figure 24 Interrupt Moderation Page 3 Select one of the following options Disable The Interrupt Moderation fe...

Page 56: ...ize is specified however the network must be capable of supporting the oversized Ethernet frames To change the Jumbo Mtu setting do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Jumbo Mtu in the Property box The Jumbo Mtu page is displayed as shown in Figure 25 Figure 25 Jumbo Mtu Page 3 Specify the size of the frame in the Value box The range...

Page 57: ...s the CPU load This feature which supports large packets up to 256kb overrides the Large Send Offload IPv4 feature if both features are enabled To enable or disable the Large Send Offload v2 IPv4 feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Large Send Offload v2 IPv4 in the Property box The Large Send Offload v2 IPv4 page is displa...

Page 58: ...tallation and User s Guide 58 3 Select one of the following options Disable The feature is disabled Enable The adapter port segments large packets up to 256kb for IPv4 traffic before sending them out This is the default setting 4 Click OK ...

Page 59: ...load v2 IPv6 feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Large Send Offload v2 IPv6 in the Property box The Large Send Offload v2 IPv6 page is displayed as shown in Figure 27 Figure 27 Large Send Offload IPv6 Page 3 Select one of the following options Disable The adapter does not segment packets for IPv6 traffic Enable The adapter...

Page 60: ...SS Queues do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Maximum Number of RSS Queues in the Property box The Maximum Number of RSS Queues page is displayed as shown in Figure 28 Figure 28 Maximum Number of RSS Queues Page 3 Select one of the following options Note The supported number of RSS queues and default setting depend on the network ...

Page 61: ...Chapter 4 Modifying Advanced Properties 61 RSS 1 Queue The system allocates up to one RSS queue RSS 2 Queue The system allocates up to two RSS queues 4 Click OK ...

Page 62: ...ed a locally administered address Caution A locally administered address overrides the original MAC address stored in the hardware When you change the MAC address be sure to assign a unique MAC address E81 To assign or change the Network Address do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Network Address in the Property box The Network Ad...

Page 63: ...is assigned Here are guidelines to assigning a locally administered address The address must be unique The address consists of a 12 digit hexadecimal number for example 000C46005501 The range is from 0000 0000 0001 to FFFF FFFF FFFD excluding multicast MAC addresses which cannot be used The multicast MAC address has the least significant bit of the most significant octet as 1 4 Click OK ...

Page 64: ...e NS Offload feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select NS Offload in the Property box The NS Offload page is displayed as shown in Figure 30 Figure 30 NS Offload Page 3 Select one of the following options Disable This feature is disabled Enable The adapter does not wake up when responding to an NS request This is the default set...

Page 65: ...s VLAN tagged frames To assign a VLAN ID to the adapter see VLAN ID on page 73 To enable or disable the Priority VLAN feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Priority VLAN in the Property box The Priority VLAN page is displayed as shown in Figure 31 Figure 31 Priority VLAN Page 3 Select one of the following options Priority VL...

Page 66: ...M2 SP BA Fiber Network Adapter Installation and User s Guide 66 Priority Enabled The adapter sends and receives QoS tagged frames VLAN Enabled The adapter sends and receives VLAN tagged frames 4 Click OK ...

Page 67: ...a multiprocessor system To enable or disable the Receive Side Scaling feature do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Receive Side Scaling in the Property box The Receive Side Scaling page is displayed as shown in Figure 32 Figure 32 Receive Side Scaling Page 3 Select one of the following options Enable Receiving data is processed by ...

Page 68: ...fiber port Auto Negotiation is specified Note This setting should always be Auto Negotiation To view the Speed Duplex property do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Speed Duplex in the Property box The Speed Duplex page is displayed as shown in Figure 33 on page 68 Figure 33 Speed Duplex Page 3 Click OK ...

Page 69: ...m See Accessing Advanced Properties on page 49 2 Select TCP UDP Checksum Offload IPv4 in the Property box The TCP UDP Checksum Offload IPv4 page is displayed as shown in Figure 34 Figure 34 TCP UDP Checksum Offload IPv4 Page 3 Select one of the following options Rx Tx Enabled Enables the TCP UDP Checksum Offload IPv4 function for both receiving and transmitting IPv4 packets This is the default set...

Page 70: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 70 Tx Enabled Enables the TCP UDP Checksum Offload IPv4 function only for transmitting IPv4 packets 4 Click OK ...

Page 71: ...system See Accessing Advanced Properties on page 49 2 Select TCP UDP Checksum Offload IPv6 in the Property box The TCP UDP Checksum Offload IPv6 page is displayed as shown in Figure 35 Figure 35 TCP UDP Checksum Offload IPv6 Page 3 Select one of the following options Rx Tx Enabled Enables the TCP UDP Checksum Offload IPv6 function for both receiving and transmitting IPv6 packets This is the defaul...

Page 72: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 72 Tx Enabled Enables the TCP UDP Checksum Offload IPv6 function only for transmitting IPv6 packets 4 Click OK ...

Page 73: ...ame in the VLAN tag before transmitting the frame To change the VLAN ID value do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select VLAN ID in the Property box The VLAN ID page is displayed as shown in Figure 36 Figure 36 VLAN ID Page 3 Specify a VLAN ID in the Value box The range of the value is from 0 to 4094 The default value is 0 4 Click OK ...

Page 74: ...o the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Wake on Magic Packet in the Property box The Wake on Magic Packet page is displayed as shown in Figure 37 Figure 37 Wake on Magic Packet Page 3 Select one of the following options Enable The system wakes up from a low power mode when receiving a Magic Packet This is the default setting Disable Th...

Page 75: ... do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select Wake on Pattern Match in the Property box The Wake on Pattern Match page is displayed as shown in Figure 38 Figure 38 Wake on Pattern Match Page 3 Select one of the following options Enable The system wakes up from a low power mode when receiving a packet that matches one of the patterns specif...

Page 76: ...onnection to your network Note Leave the WOL Speed property to Lowest Speed Advertised the default setting The fiber link always stays up at its normal link speed To view this setting do the following 1 Access the Advanced Properties See Accessing Advanced Properties on page 49 2 Select WOL Speed in the Property box The WOL Speed page is displayed as shown in Figure 39 Figure 39 WOL Speed Page 3 C...

Page 77: ...escribes how to uninstall the driver software for the 29M2 SP BA network adapter This chapter contains the following topics Overview on page 78 Uninstalling the Driver Software Using Device Manager on page 79 Uninstalling the Driver Software Silently on page 80 ...

Page 78: ...r or the silent installation method you can also uninstall driver software in two ways Uninstalling the Driver Software Using Device Manager on page 79 Uninstalling the Driver Software Silently on page 80 Guidelines Here are the guidelines for uninstalling the driver software from your system You must have Administrator privileges to remove the driver software Before uninstalling the network adapt...

Page 79: ...ce Manager See Accessing Device Manager on page 39 3 In the Device Manager window expand the Network Adapters folder 4 Right click the Allied Telesis AT 29M2 Network Adapter The shortcut menu appears as shown in Figure 40 Figure 40 Device Manager Shortcut Menu 5 Select Uninstall The Confirm Device Uninstall window pops up 6 Check the check box if you want to remove the driver software for your ada...

Page 80: ...ithout user intervention perform the following steps 1 Open a command prompt window with administrator privileges 2 Change the directory to the folder where the dpinst utility and the driver files reside 3 Uninstall the driver silently by executing the following command dpinst U inf_file_name inf S Note Replace inf_file_name with the name of inf file The driver is uninstalled without user interven...

Page 81: ...leshooting This chapter describes troubleshooting procedures It contains the following sections Checking the Port LED on the Adapter on page 82 Troubleshooting Checklist on page 83 Testing Network Connectivity on page 84 ...

Page 82: ...te Before the port LED can provide troubleshooting information the driver software for your particular operating system must be installed and the adapter must be connected to the network See Chapter 3 Installing the Driver Software on page 35 Table 3 describes the link status that LED s indicate Table 3 LED Status State Description On Valid link Off No link Flashing The port is receiving or transm...

Page 83: ...alled to the network adapter must be matched with the wavelength of the switch port Verify that the network adapter port and switch port are set to the same supported speed The speed of the SFP installed to the network adapter must be supported and matched with the speed of the switch port Check the adapter installation by reviewing Chapter 2 Installing the Hardware on page 19 Make sure that the n...

Page 84: ...ering the ping command disconnect or disable all other network connections Otherwise the ping command may succeed through the network connection that you do not intend to test Windows To test the network connectivity for the Windows driver software perform the following procedure Use the ping command to determine if network connectivity is working 1 Click the icon at the left bottom corner of the ...

Page 85: ...erface In addition you can use the netstat i command to check the statistics on the Ethernet interface Consult the manual pages for more information about the ifconfig and netstat commands To ping an IP host on the network to verify connection has been established perform the following procedure 1 From the command line type ping IP address 2 Press Enter The command displays the packet send receive...

Page 86: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 86 ...

Page 87: ... x 1 2in SFP board 40mm x 40mm 1 6in x 1 6in Weight 18 7g 0 66 oz Controller board SFP board and ribbon cable Environmental Specifications Operating Temperature 0 C to 35 C 32 F to 95 F Relative Humidity 10 to 90 non condensing Power Specifications Signaling Voltage 3 3 V Power Consumption 2 0 Watts ...

Page 88: ...29M2 SP BA Fiber Network Adapter Installation and User s Guide 88 ...

Page 89: ...89 Appendix B Regulatory Statements This appendix contains the following regulatory statements Federal Communication Commission Interference Statement on page 90 ...

Page 90: ...dio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the de...

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