Alliance Laundry Systems AFNE9BSS, User Manual

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Washer Symptom Possible/Cause Solution
Water Leaks • Check that fill hoses are properly installed on the faucets and
the washer’s water mixing valve.
• Check the condition of the fill hoses. Replace fill hoses every five
years.
• Check the condition of the rubber door gasket for tears or
holes.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Laundry load may be oversudsing. Make sure you are using low-
sudsing, high efficiency (HE) detergent.
• Laundry load may be overloaded. Make sure you are using prop-
er load sizes.
• Make sure outside perimeter of the door glass where seal con-
tacts glass is clean.
Too Many Soap Suds • Laundry load may be oversudsing. Make sure you are using low-
sudsing, high efficiency (HE) detergent.
• Make sure you are using the amount of detergent recommen-
ded on the detergent’s label. If using non-HE detergent, use on-
ly 1/2 of the detergent manufacturer's recommended amount.
• Laundry load may be overloaded. Make sure you are using prop-
er load sizes.
Vibrates/Moves Slightly • Make sure washer is level. Uneven leveling can cause vibration.
• Make sure washer is installed on a solid, sturdy and level floor.
The washer should not be installed on carpeting, soft tile or
other weakly supported structures.
• Make sure rubber feet are installed on all four leveling legs. Re-
fer to Position and Level the washer.
• Try placing the washer near a corner of the room or near an ex-
ternal structural support wall.
Is Noisy • Make sure washer is level. Uneven leveling can cause vibration.
• Some sounds may be a part of normal operation for a frontload
washer, such as clicking noise when door locks and clicking noise
from balance ring during agitate part of cycle.
Load is Too Wet • Wash load may be unbalanced. The washer may have limited the
spin speed to prevent damage to the machine. Redistribute the
load and run a Spin cycle.
• Load is too small. Add items to make full load.
Wrong Water Temperature • Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected to hot
mixing valve (indicated with “H” on the valve bracket) and cold
faucet is connected to cold mixing valve (indicated with “C” on
the valve bracket).
• Make sure laundry room water heater is adjusted properly.
Troubleshooting
Part No. 805004R3
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