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TROUBLESHOOTING GUIDE
Read and follow the instructions given in the section “Instructions
for use”.
Check that the electricity supply has not been shut off.
Dry the hob thoroughly after cleaning it.
If, when the hob is switched on, alphanumeric codes appear on the
display, consult the following table for instructions.
If the hob cannot be switched off after using it, disconnect it from
the power supply.
Error
code
Possible
Cause
Remedy
U
No Pan or did not
detect the pan
Put on the pan
E1
High voltage
Please inspect whether power supply is normal.
Power on after the power supply is normal.
E2
Low voltage
Please inspect whether power supply is normal.
Power on after the power supply is normal.
E3~E4
Abnormal
temperature.
Please inspect the pot.
Please restart after the hotplate cools down.
F3~F5
F9~FA
NTC short or open
Call the after-sales service and specify the error code
NOISES MADE BY THE HOB
•
Induction hobs can make whistling or crackling sounds during
normal operation, these actually come from the pots and pans as a
result of the characteristics of the bottoms (for example, bottoms
made of several layers of material, or uneven bottoms).
•
These noises vary depending on the pots and pans used and the
amount of food they contain, and are not indicative of a defect of
any kind.
•
In addition, the induction hob is equipped with an internal cooling
system to control the temperature of electronic parts; as a result,
