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gr2_ap6321_1.doc 

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 Servicing Precautions – General Notes 

 

Service personnel:

 

Service work should be carried out by technically qualified service personnel only.  
Mains power is dangerous and can kill.  Do not attempt to work on a linear or switched 

mode power supply if you are not suitably qualified to do so.  Do not attempt to repair 
surface mount circuit assemblies unless you are suitably qualified and have the 
necessary facilities to do so.  Replacement circuit assemblies can be ordered. 

Service facilities:

 

Ensure a suitably sized work surface is available.  Ensure this is clear of dirt, debris 
and obstructions which may damage the equipment surfaces.  Ensure adequate 

lighting.  Use the correct tools for the job and ensure they are in good working order.  
Ensure all workshop safety requirements are adhered to. 

Service information:

  Check that you have all the information you need before starting the service job.  Refer 

to the Allen & Heath web site or contact Allen & Heath technical support for details on 
the latest information.  Full technical information can be downloaded from the web site 
Distributor Zone (password required). 

Mains power:

 

Connect the equipment to mains power only of the type described in the user guide 
and marked on the rear panel.  The power source must provide a good ground 
connection.  Ensure you always use an isolation transformer when working on any 
mains power supply unit. 

Mains cord and fuse:

  Use the correct power cord as supplied with the equipment.  Do not remove or tamper 

with the ground connection in the power cord.  Heed the Important Mains Plug Wiring 
Instructions printed in the user guide if it is necessary to rewire the mains cord.  
Always replace the equipment mains fuse with the correct type and rating as 
described in the user guide and marked on the equipment panel. 

Opening the unit:

 

Switch off and remove the mains power cord before opening the equipment.  Ensure 
all power supply covers and safety shields are in place before applying power with the 

unit open for diagnostic fault finding. 

Closing the unit:

 

Before finishing, check the quality and accuracy of the service work carried out.  
Remove any dirt or debris as this may cause equipment failure in the future.  Ensure all 
assemblies, harnesses and connectors are correctly aligned and plugged in.  Ensure 
that jumper settings and control configurations are correctly set according to the 

requirements of the customer. 

Testing the unit:

 

Before operating the equipment, read and adhere to the Important Safety Instructions 
printed in the user guide.  Test that the service work has been successfully carried out. 

Shipping the unit:

 

Use adequate packing such as the original packaging or purpose designed flight case 
if you need to ship the unit.  To avoid injury to yourself or damage to the equipment 

take care when lifting, moving or carrying the equipment. 

 

  

 Servicing Notes – GR2 

 

User maintenance:

 

There are no user serviceable parts inside.  Refer any service work to competent 
technical personnel only.   

Technology:

 The 

GR2 

uses SMT (surface mount) PCB technology.  In certain cases it may be better 

to replace a faulty assembly rather than try to fix it without the appropriate tools and 

training.  The power supply is a built-in universal mains input, switched mode circuit 
which should be serviced by suitably qualified personnel only. 

Operation:

 The 

GR2 

is an audio zone mixer.  To ensure optimum performance and reliability it 

should be connected and operated as described in the user guide. 

Fault finding:

 

Refer to the system block diagram and circuit drawings to follow through the signal 
path during fault diagnosis.  Replace suspected faulty components only with those 
specified by Allen & Heath.  The use of lower grade alternatives may degrade the 
performance.   

 

Summary of Contents for GR2

Page 1: ...GR2 Audio Zone Mixer SERVICE INFORMATION Publication AP6321 ...

Page 2: ...nterest of further product development Additional Resources Allen Heath web site www allen heath com Product information Technical downloads Distribution contacts Company contacts Technical support support allen heath com See web for local contact GR2 user guide AP6320 Operating instructions Performance specification GR2 Service Information Issue status gr2_ap6321_1 doc Print date 07 December 2005...

Page 3: ...de and marked on the equipment panel Opening the unit Switch off and remove the mains power cord before opening the equipment Ensure all power supply covers and safety shields are in place before applying power with the unit open for diagnostic fault finding Closing the unit Before finishing check the quality and accuracy of the service work carried out Remove any dirt or debris as this may cause ...

Page 4: ...awing gr2_layout_1 pdf Surface and Main Parts gr2_parts_1 pdf System Block Diagram gr2_blockdiagram_1 pdf Main PCB gr2_003 483_main_2 pdf Rear PCB gr2_003 484_rear_2 pdf Front Sub PCB gr2_003 485_front_sub_2 pdf Power Supply PCB gr2_003 487_psu_2 1 pdf ...

Page 5: ...ntify the correct issue circuit boards and components Whilst we believe this information to be reliable we do not assume responsibility for inaccuracies We also reserve the right to make changes in the interest of further product development Assembly Description From Serial Number Date Change Note Number 003 487 Mains fuse changed to from 0 5A to 1A Nov 05 1217 003 483 Software Revision to V1 2 00...

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