www.allavino.com
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1-888-980-4809
Warranty Information
WHAT IS COVERED LIMITED ONE-YEAR WARRANTY:
For one year from the date of purchase by the original owner, Allavino will, at its option, repair or replace any part of the
unit, which proves to be defective in material or workmanship under normal use. During this period Allavino will provide
all parts and labor necessary to correct such defects free of charge, so long as the unit has been installed and operated
in accordance with the written instructions in this manual. Allavino will provide you with a reasonably similar
replacement product that is either new or factory refurbished. In rental or commercial use, the warranty period is 90
days. All Allavino Appliances of 3.5 cubic feet capacity or less must be brought/sent to the appliance service shop for
repair.
LIMITED SECOND THROUGH FIFTH YEAR WARRANTY:
For the second through the fifth year from date of original purchase, Allavino Products will provide a replacement
compressor free of charge due to a failure. You are responsible for the service labor and freight charges. In rental or
commercial use, the limited compressor warranty is one year and nine months. Cost to move the appliance to the
servicers’ shop and back to the user's home, as may be required, are the user's responsibility.
WHAT IS NOT COVERED:
•
Content losses of food or other, due to spoilage.
•
Incidental or consequential damages.
•
Parts and labor costs for the following will not be considered as warranty:
o
Door springs, and/or frames.
o
Inner door panels, door rails and/or door supports.
o
Light bulbs and/or plastic housing.
o
Plastic cabinet liners.
o
Punctured evaporator that voids the warranty on the complete sealed system.
o
Repairs performed by unauthorized servicers.
o
Shipping and handling costs associated with the replacement of the unit.
o
Service calls that do not involve defects in material or workmanship such as customer education, door
reversal, or proper installation.
o
Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip
charges, or mileage expense for service call to remote areas, including the State of Alaska.
o
Service calls that are related to external problems, such as abuse, misuse, inadequate electrical power,
accidents, fire, floods, or acts of God.
o
Replacement of house fuses or resetting circuit breakers.
•
Failure of the product if it is used for other than its intended purpose.
•
This warranty does not apply outside the Continental USA.
SERVICE FOR YOUR WINE CHILLER:
With the purchase of your Allavino appliance, you can have the confidence that if you ever need additional information
or assistance, the Allavino Customer Service team will be here for you. Whatever your questions are about our products,
help is available. Just call us toll-free.
ALLAVINO PRODUCT CUSTOMER SERVICES:
Product Information, Part Orders and In-Home Repair Service:
888-980-4809